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National moving
About
For more than 14 years Hepworth Self Storage has provided a safe, secure location for individuals and businesses in the Yass, Canberra, Murrumbateman regions and surrounds.
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Reviews
Mark Laugesen
August 18, 2024
on Google
I rented a garage unit from December 2023 to July 2024.
July 13, 2024 I noticed the entrace gate was unlocked. It remained unlocked through until at least July 31 when I moved out.
Later, Hepworth forwarded me an email dated July 11 which they claimed was notification of the security lapse. I had not received this email before. The email only said that the gate was mal-functioning and that to get access you need to call a supplied phone number(s). The email therefore implied that the gate was still locked.
During this period July 11 - July 31 the only security between all my household possessions and thieves was 1 padlock. The facility is in a quiet area of town and my unit was hidden from the road. Thieves could pull up in a small truck with the number plate covered against CCTV. They could use bolt cutters and empty my garage unit of all my posessions.
Hepworth did not notify me due to administrative error, but the notification email did not state that the gate was unlocked and continued to be unlocked for at least the next 3 weeks.
Hepworth did refund the unused portion of my rent but no more.
In an email correspondence, Hepworth admitted the situation was 'less than ideal'.Read more
July 13, 2024 I noticed the entrace gate was unlocked. It remained unlocked through until at least July 31 when I moved out.
Later, Hepworth forwarded me an email dated July 11 which they claimed was notification of the security lapse. I had not received this email before. The email only said that the gate was mal-functioning and that to get access you need to call a supplied phone number(s). The email therefore implied that the gate was still locked.
During this period July 11 - July 31 the only security between all my household possessions and thieves was 1 padlock. The facility is in a quiet area of town and my unit was hidden from the road. Thieves could pull up in a small truck with the number plate covered against CCTV. They could use bolt cutters and empty my garage unit of all my posessions.
Hepworth did not notify me due to administrative error, but the notification email did not state that the gate was unlocked and continued to be unlocked for at least the next 3 weeks.
Hepworth did refund the unused portion of my rent but no more.
In an email correspondence, Hepworth admitted the situation was 'less than ideal'.Read more
Jenni Cole
December 28, 2020
on Google
When Jenni and I got married the result was a massive quantity of stuff that definitely stretched the limits of the house. Having capacious storage space such as Hepworth's provides made the whole business of dealing with the stuff much easier. The cost was comparable with other storage spaces, but these were much further away. The relationship with the managers has been uncontroversial and friendly and I'd certainly recommend them to anybody who has large volumes of stuff they need to accommodate for a while.
David Lindley
July 29, 2019
on Google
We have recently had goods in storage for 2.5 years with Hepworth Storage. Very well run, clean and tidy operation and at all times staff were courteous and helpful. Can thoroughly recommend. David L.
Chris Egan
March 17, 2019
on Google
A local recommendation for a strong, trusted, and local storage facility as Hepworth Self Storage to me was a perfect choice and proved to be not only a reliable, and safe enterprise but overwhelmingly friendly and understanding to my needs and presented a clean and tidy, well cared for facility I knew I could trust with leaving my belongings there for as however long needed and that they would be there offering a cost effective positive result for me.
Not a hard decision to make and for me now to support with this review in Google....I happily recommend this small business to anyone and all looking for something local
Chris Egan
Not a hard decision to make and for me now to support with this review in Google....I happily recommend this small business to anyone and all looking for something local
Chris Egan
Andrea Challender
December 11, 2017
on Google
We have been using Hepworth's storage for a number of years whilst developing our farm and moving about. The facility is very secure, clean spacious and easy to access at any time with your personal code. The storage areas are large and well priced. The Managers helped us by unpacking into storage on our behalf whilst we were overseas. They provided special rates for longer tenure and were competitive with other options. Highly recommended.
Tom Randall-Smith
August 26, 2015
on Google
Fantastic value for money.
I was referred to Hepworth Self Storage by a friend after I did not want to pay the very high prices of storage in Canberra.
I drove for 20 minutes to Yass and met the wonderful owners of the complex.
They helped me with a trailer, insurance, boxes and packaging materials.
Very professional and lovely people.
I would strongly recommend this facility for any person who wants very good value for money in a very nice, clean and professional environment.
I was referred to Hepworth Self Storage by a friend after I did not want to pay the very high prices of storage in Canberra.
I drove for 20 minutes to Yass and met the wonderful owners of the complex.
They helped me with a trailer, insurance, boxes and packaging materials.
Very professional and lovely people.
I would strongly recommend this facility for any person who wants very good value for money in a very nice, clean and professional environment.
