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Reviews
I had initially booked another moving company who cancelled on me with 12 hours notice. I called EasyMove Services and within 15 minutes they were able to confirm movers to come at the same time as I had initially planned and get everything completed for me, so I didn't need to take more time off work. Darren and Damien were amazing! Turned up on time, were polite and worked really fast to get everything done for me.
I would highly recommend to anyone - book EasyMove first time and save yourself any extra stress from other companies!!!
As the moving was started late when it was raining, the carpet on stairs was soiled with mud. Although movers were good but they had to be reminded to take care while moving furniture.
At the drop location, due to rains the furniture got little wet.
To my shock, the movers stopped unloading after 80% unloading was completed as they were informed not to unload till the balance payment is transferred. This was frustrating to me and shows unprofessional approach by EasyMove.
I had transferred money using bank transfer but the movers were told not to unload till transaction snapshot is not shown. The bank app did not reflect complete details somehow (which I don’t understand). I showed to movers the transaction records with correct amount but EasyMove was not ready to accept it. Finally I transferred with credit card.
The job which could have been completed in 2 1/2 hours max took 4 hours due to rain, etc.
I was expecting EasyMove to offer substantial discount after delays from their end but I was offered $25 discount.
Overall I am not happy and would avoid using them next time definitely. Sorry John I am not happy at all. You have been supportive in following up on checking bank transaction. Thanks for thatRead more
They were strong, efficient, professional, respectful and had good sense of humour. Have already recommended your company to a friend and will use your services again with the next move. All the best.