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Services
National moving
About
DLM Removals & Storage have the experience and industry knowledge with a proven track record to get virtually any type of move done. Specializing within the interstate furniture removals industry.
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What is your insurance policy? How do you deal with damaged items?
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Reviews
Alice Evans
September 4, 2023
on Google
I was worried about the stress of moving, but thanks to DLM Removal and Storage, it was a breeze. They provided excellent packing and storage solutions. The staff was friendly, and everything arrived in perfect condition.
Cynthia Richardson
September 4, 2023
on Google
I've been using DLM Removal and Storage for over a year now, and I couldn't be happier with their service. The team is always punctual, and they do a fantastic job every time.
Karen Murphy
September 4, 2023
on Google
DLM Removal and Storage went above and beyond to make my move smooth. Their attention to detail and organization impressed me. I'll definitely use their services again.
34อมลรดา คําเกลี้ยง
August 6, 2023
on Google
DLM Removal and Storage exceeded my expectations. Their team was efficient, friendly, and handled my belongings with care. Highly recommended.
Anne Hilton
December 12, 2022
on Google
Warning…….Don’t touch this company!
I booked with this company and paid $400 deposit weeks ago for job to be done today 12th December. Emailed and left phone messages last Friday to confirm time etc. No response. Arrived to meet removalists at 7:45am. No sign of removalists. Several calls and messages to Brendan Dean went unanswered. Eventually after more than an hour he rang and said a truck was on its way telling me he had been in an eye appointment. Doesn’t explain lack of response last Friday.
At 3pm there was still no truck. I must have made at least 20 calls, left messages and sent emails and he didn’t respond to anything all day.
He sub contracted the job out at 8am this morning despite having my deposit weeks ago. A truck was supposedly coming from Gold Coast to do the move from Brisbane to Stanthorpe. The subcontractors truck broke down on the highway. No communication at all from Brendan Dean. No explanations, no apologies.
I was left waiting at the storage shed for 8 hours and he didn’t have the decency to contact me and discuss the situation. It was only through communication with the sub contractors that I knew what was happening.
During this time I also discovered he did not take out insurance for this job yet he specifically stated in an email I was covered with CARTS insurance.
At 5pm I received a call from a stranger offering to do the move for me tomorrow. Brendan Dean had given my personal phone number to a man without my permission or discussing it with me, asking this man to ring me and organise an alternative date to move.
Shonky is too kind a word to describe this company and Brendan Dean. The only way to contact this company is via his mobile and email and when he chooses not to answer, the customer is left powerless and helpless.
I had to book another removalist late today. The stress and huge inconvenience caused by Brendan Dean and his unprofessional and dishonest behaviour has been a terrible experience.
I have requested my deposit back and if it’s not returned I’ll will be taking it further.
Do not be taken in by the professional looking website and Brendan Deans smooth talking reassuring manner. It’s all a front.
I put 1 star only because there is no facility to give negative stars.Read more
I booked with this company and paid $400 deposit weeks ago for job to be done today 12th December. Emailed and left phone messages last Friday to confirm time etc. No response. Arrived to meet removalists at 7:45am. No sign of removalists. Several calls and messages to Brendan Dean went unanswered. Eventually after more than an hour he rang and said a truck was on its way telling me he had been in an eye appointment. Doesn’t explain lack of response last Friday.
At 3pm there was still no truck. I must have made at least 20 calls, left messages and sent emails and he didn’t respond to anything all day.
He sub contracted the job out at 8am this morning despite having my deposit weeks ago. A truck was supposedly coming from Gold Coast to do the move from Brisbane to Stanthorpe. The subcontractors truck broke down on the highway. No communication at all from Brendan Dean. No explanations, no apologies.
I was left waiting at the storage shed for 8 hours and he didn’t have the decency to contact me and discuss the situation. It was only through communication with the sub contractors that I knew what was happening.
During this time I also discovered he did not take out insurance for this job yet he specifically stated in an email I was covered with CARTS insurance.
At 5pm I received a call from a stranger offering to do the move for me tomorrow. Brendan Dean had given my personal phone number to a man without my permission or discussing it with me, asking this man to ring me and organise an alternative date to move.
Shonky is too kind a word to describe this company and Brendan Dean. The only way to contact this company is via his mobile and email and when he chooses not to answer, the customer is left powerless and helpless.
I had to book another removalist late today. The stress and huge inconvenience caused by Brendan Dean and his unprofessional and dishonest behaviour has been a terrible experience.
I have requested my deposit back and if it’s not returned I’ll will be taking it further.
Do not be taken in by the professional looking website and Brendan Deans smooth talking reassuring manner. It’s all a front.
I put 1 star only because there is no facility to give negative stars.Read more
Patrick and Natalie O'Bryan
September 21, 2018
on Google
well how about this for an experience. I was sitting here and thinking of the colourful paragraphs I could write for this review (I have never left an internet review before, but this experience compelled me to...read on) but at the end of the day these people (I'm generous when I say 'people' because I assume 'people' have some sort of manners and common dignity) have already wasted my time more than enough.
RULE 1: you get what you pay for.
These chaps quote you cheap, they do. it seems like a once in a life time bargain.... They quote you cheap because what they offer is nothing more than horribly cheap service. To summarize quickly, My partner and I didn't know where our cars were for over 2 weeks. When we inquired they refused to tell us what was going on and hung up on us and and just straight out refused contact. My two year old nephew or pet monkey had better bedside manner than this lot. Not to mention I could strike oil with my eyes closed better than these guys could located goods they've transported for you. BUYER BEWARE....YOU GET WHAT YOU PAY FOR.. don't let their cheap quote fool you. Be wise, spend the extra money and get a crowd that can actually do their job. an embarrassment of a business
PS . one star was too generous, that's as low as I could goRead more
RULE 1: you get what you pay for.
These chaps quote you cheap, they do. it seems like a once in a life time bargain.... They quote you cheap because what they offer is nothing more than horribly cheap service. To summarize quickly, My partner and I didn't know where our cars were for over 2 weeks. When we inquired they refused to tell us what was going on and hung up on us and and just straight out refused contact. My two year old nephew or pet monkey had better bedside manner than this lot. Not to mention I could strike oil with my eyes closed better than these guys could located goods they've transported for you. BUYER BEWARE....YOU GET WHAT YOU PAY FOR.. don't let their cheap quote fool you. Be wise, spend the extra money and get a crowd that can actually do their job. an embarrassment of a business
PS . one star was too generous, that's as low as I could goRead more
