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Services
National moving
About
DLM Removals & Storage have the experience and industry knowledge with a proven track record to get virtually any type of move done. Specializing within the interstate furniture removals industry.
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What is your insurance policy? How do you deal with damaged items?
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Reviews
Alice Evans
September 4, 2023
on Google
I was worried about the stress of moving, but thanks to DLM Removal and Storage, it was a breeze. They provided excellent packing and storage solutions. The staff was friendly, and everything arrived in perfect condition.
Cynthia Richardson
September 4, 2023
on Google
I've been using DLM Removal and Storage for over a year now, and I couldn't be happier with their service. The team is always punctual, and they do a fantastic job every time.
Karen Murphy
September 4, 2023
on Google
DLM Removal and Storage went above and beyond to make my move smooth. Their attention to detail and organization impressed me. I'll definitely use their services again.
34อมลรดา คําเกลี้ยง
August 6, 2023
on Google
DLM Removal and Storage exceeded my expectations. Their team was efficient, friendly, and handled my belongings with care. Highly recommended.
Anne Hilton
December 12, 2022
on Google
Warning…….Don’t touch this company!
I booked with this company and paid $400 deposit weeks ago for job to be done today 12th December. Emailed and left phone messages last Friday to confirm time etc. No response. Arrived to meet removalists at 7:45am. No sign of removalists. Several calls and messages to Brendan Dean went unanswered. Eventually after more than an hour he rang and said a truck was on its way telling me he had been in an eye appointment. Doesn’t explain lack of response last Friday.
At 3pm there was still no truck. I must have made at least 20 calls, left messages and sent emails and he didn’t respond to anything all day.
He sub contracted the job out at 8am this morning despite having my deposit weeks ago. A truck was supposedly coming from Gold Coast to do the move from Brisbane to Stanthorpe. The subcontractors truck broke down on the highway. No communication at all from Brendan Dean. No explanations, no apologies.
I was left waiting at the storage shed for 8 hours and he didn’t have the decency to contact me and discuss the situation. It was only through communication with the sub contractors that I knew what was happening.
During this time I also discovered he did not take out insurance for this job yet he specifically stated in an email I was covered with CARTS insurance.
At 5pm I received a call from a stranger offering to do the move for me tomorrow. Brendan Dean had given my personal phone number to a man without my permission or discussing it with me, asking this man to ring me and organise an alternative date to move.
Shonky is too kind a word to describe this company and Brendan Dean. The only way to contact this company is via his mobile and email and when he chooses not to answer, the customer is left powerless and helpless.
I had to book another removalist late today. The stress and huge inconvenience caused by Brendan Dean and his unprofessional and dishonest behaviour has been a terrible experience.
I have requested my deposit back and if it’s not returned I’ll will be taking it further.
Do not be taken in by the professional looking website and Brendan Deans smooth talking reassuring manner. It’s all a front.
I put 1 star only because there is no facility to give negative stars.Read more
I booked with this company and paid $400 deposit weeks ago for job to be done today 12th December. Emailed and left phone messages last Friday to confirm time etc. No response. Arrived to meet removalists at 7:45am. No sign of removalists. Several calls and messages to Brendan Dean went unanswered. Eventually after more than an hour he rang and said a truck was on its way telling me he had been in an eye appointment. Doesn’t explain lack of response last Friday.
At 3pm there was still no truck. I must have made at least 20 calls, left messages and sent emails and he didn’t respond to anything all day.
He sub contracted the job out at 8am this morning despite having my deposit weeks ago. A truck was supposedly coming from Gold Coast to do the move from Brisbane to Stanthorpe. The subcontractors truck broke down on the highway. No communication at all from Brendan Dean. No explanations, no apologies.
I was left waiting at the storage shed for 8 hours and he didn’t have the decency to contact me and discuss the situation. It was only through communication with the sub contractors that I knew what was happening.
During this time I also discovered he did not take out insurance for this job yet he specifically stated in an email I was covered with CARTS insurance.
At 5pm I received a call from a stranger offering to do the move for me tomorrow. Brendan Dean had given my personal phone number to a man without my permission or discussing it with me, asking this man to ring me and organise an alternative date to move.
Shonky is too kind a word to describe this company and Brendan Dean. The only way to contact this company is via his mobile and email and when he chooses not to answer, the customer is left powerless and helpless.
I had to book another removalist late today. The stress and huge inconvenience caused by Brendan Dean and his unprofessional and dishonest behaviour has been a terrible experience.
I have requested my deposit back and if it’s not returned I’ll will be taking it further.
Do not be taken in by the professional looking website and Brendan Deans smooth talking reassuring manner. It’s all a front.
I put 1 star only because there is no facility to give negative stars.Read more
peter murphy
November 12, 2019
on Google
Thornside DLM. while the office was good to talk to the truck was late with three people who didn't want to work and packed things with no care. One of the workers threw up in our garden and another was telling me I could fit more on my trailer as they packed so badly they could not fit everything in. They asked for cash even though I had paid online. They needed to borrow my ropes as they didn't have enough. Things were so badly handled with boxes crushed and destroyed. one of my cabinets fell off the back when unloading and a metal tool box was bent, they even managed to break the base of my drill press. that's not easy to do. will not be using ever again.
