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0% of the users recommend this removalist
B.B.
October 25, 2022
on Sirelo
DON'T DEAL WITH THESE SHONKS!
I was moving a small 3 room office in Spring Hill with a moderate amount of furniture. First of all, they said they couldn't find a park (despite there being two loading zones less than 50m away) and drove off so the move was postponed a day and they returned with a smaller truck the next day. They were slow, had no platform trolley or stair trolley. It took over 8 hours to complete the removal and they were clearly not professional removalists. They wouldn't move PC monitors despite agreeing to the list of items I sent in advance which included monitors.
Worse still, they were incompetent and careless and damaged several pieces including an expensive desk suite, a cabinet and a fridge top. The estimated damage is almost $3k. They wanted me to pay on the spot and I refused. I have asked for insurance claim forms and they have so far failed to provide them but they keep harassing me for payment. They spend more time and effort threatening and harassing customers after the fact than they do performing the job and providing customer service. Zero stars and I'd give less if I could.
Just find someone else. It's not worth the pain.Read more
I was moving a small 3 room office in Spring Hill with a moderate amount of furniture. First of all, they said they couldn't find a park (despite there being two loading zones less than 50m away) and drove off so the move was postponed a day and they returned with a smaller truck the next day. They were slow, had no platform trolley or stair trolley. It took over 8 hours to complete the removal and they were clearly not professional removalists. They wouldn't move PC monitors despite agreeing to the list of items I sent in advance which included monitors.
Worse still, they were incompetent and careless and damaged several pieces including an expensive desk suite, a cabinet and a fridge top. The estimated damage is almost $3k. They wanted me to pay on the spot and I refused. I have asked for insurance claim forms and they have so far failed to provide them but they keep harassing me for payment. They spend more time and effort threatening and harassing customers after the fact than they do performing the job and providing customer service. Zero stars and I'd give less if I could.
Just find someone else. It's not worth the pain.Read more
Moved from Spring Hill (Australia) to Brisbane (Australia)
