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Reviews

 on Google
I recently hired Paul movers for my move, and my experience has been far from satisfactory. Initially, we agreed on a price, but at pickup, they demanded more money, claiming I had more items than we discussed. This lack of transparency was frustrating.

The delivery was also a major issue. The driver arrived at 11:30 PM, well past the promised time of 8 PM. We asked them if it was too late and with the rain starting, they could deliver in the morning instead, but they pushed us to proceed and take delivery that same night.

To make matters worse, despite my clear instructions, the driver got stuck and damaged it significantly. When I urged him to reverse and take a different approach, he insisted he couldn’t. The drivers seemed tired and mentioned they had to take another load in just a few hours. Because of this fatigue, the driver could not properly judge the situation and neglected the warnings I gave him about avoiding the lawn.

I was staying at my Brothers place that night so we ultimately left him there because he needed to call a tow truck, which would have taken a long time, especially so late at night. The next morning, the damage to my lawn was even more apparent, and it was disheartening to see the result of this negligence.

While the company has acknowledged the issues, they have not been responsive in addressing my concerns or taking responsibility for the damage. I would advise anyone considering this company to think twice and look for movers who value their customers and communicate transparently.
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 on Google
What a great service. Paul and his boys are fantastic in taking care of the move. From wrapping, assembling, disassembling, they took care of it to make a seamless move. Highly recommended.
 on Google
Good services. They wrap my fragile items up and with a blanket, my refrigerator and dryer. They handle my stuffs with care. They come on time. I would recommend anyone to use their services.
 on Google
The boys did an amazing job with our move from Healesville to Lower Plenty yesterday. These guys make a tough job look easy. It all ran smoothly like clockwork! Lots of communication and no glitches !! Thanks guys and we won’t hesitate to use you again! David Chambers
 on Google
I've used Paul Movers multiple times over the past four years, and they’ve consistently provided outstanding service.

I have used them both for suburban and inner city high rise locations.

Every move was handled with professionalism, punctuality, and great care. They ensure all items are transported safely and always arrive in perfect condition. What I especially appreciate is their attention to detail and the respect they show for my belongings.
Their rates are also very competitive, offering excellent value for the quality of service they provide. Thanks Ajay for making our house move stress and hassle free.

Good luck.
 on Google
DO NOT USE THIS BUSINESS
I used their services in December to relocate my house. I had a new expensive dining table that I had wrapped and had a moving blanket over the table. I advised the team to be careful as the table was new and expensive. They then removed the protection as they advised that they couldn’t get a grip of the table even though I was able to get a grip no problems. They put the table into the truck without any protection and I reminded them again of the table being new and expensive and I asked them to please be careful. Upon delivery they advised that it was their policy for payment at 80% of delivery of items and the table was the last item to come into the house. They brought the table in and thats when I saw the impact damage caused by them dropping it. I showed them before they left and they took images and told me to contact their boss. I have been pushed from 1 person to another to get this resolved / replaced however it has now been almost 3 months and still no resolution. They advsied me they would give me $150 to get the table repaired however when I contacted someone to repair the table they advised it would be closer to $600-$800 to repair the table however it still wouldn't look new. I went back and advised them that the money they were offering wouldn't cover the cost for the repair their team caused and they have now gone silent. I have called, left voicemails and texted with no response. I now have an expensive table that is only 1 year old that has been damagedRead more

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Review Sources

Sirelo
0.0
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Facebook
10
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Google
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