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National moving
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Reviews
Page Taylor
October 10, 2025
on Google
Awesome service! The guys were super friendly, careful with all our stuff, and made the move so much easier than I expected. They showed up on time, worked quickly, and nothing was damaged. Really happy with how everything went — would definitely use them again and recommend to anyone moving!
Katherina Gronenberg
September 17, 2025
on Google
I never leave bad reviews, but I feel I have to in this case. The move took over six hours for a one-bedroom apartment, even though all items were already disassembled (I even took the fridge out of the cupboard into the hallway) and only needed wrapping. While I understand the heavy rain caused some delays, this timeframe is still unreasonable. During the move, my TV, cabinet, and dining table were damaged. The table is over 25 years old and has been in my family for generations, and the other items are brand new. Despite following up for over a week, I have received no response from the company. I also checked the ASIC register and found that this business currently has a strike-off action in progress. Wish I checked before booking.
Joanne Teo
August 16, 2025
on Google
This was our first time moving houses and we were understandably anxious. We surveyed a few removalist companies and decided to go with Mr Help because they provided an official written quote, which gave us confidence and reassurance.
Initial communication with Arthur was quick and helpful. The only small hiccup was the day before the move when we called to confirm everything — that’s when questions about the lift-to-loading bay distance came up. We had mentioned in emails that items would go through the basement, so having this raised last minute made us a little nervous, especially since a ute was suggested (which we hadn’t budgeted for). Thankfully, it turned out unnecessary, and all was fine in the end.
On moving day, we were assigned Marcos and Rafael. Honestly, they were fantastic. Communication was clear, they were punctual, respectful, and extremely hardworking. They had a sense of urgency without being careless, checked in with us before moving items, and handled everything with care instead of just loading and unloading randomly.
Golden service from both of them — they definitely deserve recognition (and a good paycheck from their boss!😆). We couldn’t have asked for better movers on such a stressful day.Read more
Initial communication with Arthur was quick and helpful. The only small hiccup was the day before the move when we called to confirm everything — that’s when questions about the lift-to-loading bay distance came up. We had mentioned in emails that items would go through the basement, so having this raised last minute made us a little nervous, especially since a ute was suggested (which we hadn’t budgeted for). Thankfully, it turned out unnecessary, and all was fine in the end.
On moving day, we were assigned Marcos and Rafael. Honestly, they were fantastic. Communication was clear, they were punctual, respectful, and extremely hardworking. They had a sense of urgency without being careless, checked in with us before moving items, and handled everything with care instead of just loading and unloading randomly.
Golden service from both of them — they definitely deserve recognition (and a good paycheck from their boss!😆). We couldn’t have asked for better movers on such a stressful day.Read more
Lohany Barros
August 15, 2025
on Google
I had an outstanding experience with Mr Help, and I especially want to highlight the incredible work of Robson. He is professional, attentive, and goes above and beyond to ensure everything is done to the highest standard. Robson’s dedication, efficiency, and friendly attitude made all the difference. He not only solved the issue quickly but also explained everything clearly and made the whole process stress-free.
I highly recommend Mr Help to anyone looking for reliable, top-quality service. If you can, ask for Robson, he’s simply the best!
I highly recommend Mr Help to anyone looking for reliable, top-quality service. If you can, ask for Robson, he’s simply the best!
Xander X
August 5, 2025
on Google
Robson and Leonardo from Mr Help are exactly what you want in a removalist team.
From the start when they said they would arrive at 11, and pulled up at 11 on the dot to the last minute, they were strong, careful and knowledgeable.
They shared their professional opinion when it came to getting everything in place. All the fragile pieces were wrapped in quilted blankets. Nothing was too hard (or too heavy) for these guys.
Based on this experience, I would highly recommend Mr Help.
From the start when they said they would arrive at 11, and pulled up at 11 on the dot to the last minute, they were strong, careful and knowledgeable.
They shared their professional opinion when it came to getting everything in place. All the fragile pieces were wrapped in quilted blankets. Nothing was too hard (or too heavy) for these guys.
Based on this experience, I would highly recommend Mr Help.
Annie P
March 1, 2025
on Google
Booked Mr. Help for moving home. Brilliant service from start to finish. The team was able to book me in such short notice (2 days) with pick up and deliver to 3 separate locations. Felipe and his colleague were absolute professionals, attentive and immaculate wrapping techniques to protect furniture. They were a cheerful pair happily working despite the relentless heat (35 degree ). Thankyou so much again. You guys are a gem! Definitely would be recommending you guys.
