Mister Mover - Best House, Office & Furniture Removalist Melbourne

6.1 (3‎)
i
What customers are saying
pro
Friendly (1)
con
Unprofessional (1)
Services
National moving
Piano transport
Art transport

About

Mister mover is a budget removalist Melbourne to help you with House, Office, Furniture or Interstate Removals. They are licensed Melbourne movers assuring you a well organized hassle free move.

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Reviews

33% of the users recommend this removalist
 on Sirelo
I requested two removalists and a truck. But I only got one and a half.

The half removalist caused my experience to be exhausting and more expensive than necessary.

1. Took a dump for 30 mins and expect me to pay for the time
2. Arguing with co worker despite being inexperienced on the job
3. Stacking heavy objects on unstable items and dropping items multiple times and not being accountable for his actions
4. Rough handling of items despite being reminded to handle with care
5. Bossy attitude and volatile temper. Not demonstrating ability to collaborate.
pro
Courteous and problem free booking and organisation
con
One lazy and incompetent removalist
con
One hour late
Moved from Glen Waverley (Australia) to Truganina (Australia)
 on Sirelo
Booking was for 8:30-9:00a.m. They showed up at 10:10a.m.

The suitcase with the majority of my clothes was lost during move.

Didn't respond to emails until they became more forceful. Have refused to claim on insurance despite myself having the building manager confirm on security footage that my suitcase was never delivered to my address.

Currently in the process of lodging a claim in VCAT for the loss.

My VCAT action was dismissed with the following coming out or that I learnt, that anyone thinking about hiring Mister Mover should know.

1. They DO NOT have loss and theft insurance and if your things are stolen or lost they will not compensate you. This was confirmed during the VCAT proceedings.

2. They have clauses in their contract which state that they will only compensate you up to $40 per item. Which means if you lose a $5,000 sofa they will compensate you $40 for that loss.

3. They expect you to guard the truck wrhile they move your things. If you don't and something goes missing you liable.

Before hiring these guys check out their Facebook reviews I'm not the only one who has had a bad experience. I only wish I had done this before hiring them.

I have been left $2,500 out of pocket plus the cost of the suitcase itself. Worst moving experience of my life!
Read more
pro
They did not inform me they weren't covered for theft
pro
They didn't point out clauses in their contract limiting compensation of $40 per item
con
They said I needed to guard the truck during the move ... after the move had taken place
Moved from Point Cook (Australia) to Elsternwick (Australia)
 on Sirelo
They are very professional and hard workers. Highly recommanded for moving hourse or businesses.
Moved from Melbourne (Australia) to Brisbane (Australia)

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Review Sources

Sirelo
6.1
3
Google
7.8
70
True Local
8.0
1

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