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Services
National moving
About
Star City Removals offers services for local and interstate moves. Specialising in home, office and commercial removals.
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What is your insurance policy? How do you deal with damaged items?
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Reviews
25
Sirelo and Google reviews
32% of the users recommend this removalist
J.T.
August 29, 2023
on Sirelo
They were polite.
They didn't take everything that was quoted for.
They gave my freezer to someone else and gave me one full of food that had to be thrown out.
They lost several items
They didn't take everything that was quoted for.
They gave my freezer to someone else and gave me one full of food that had to be thrown out.
They lost several items
Fast move
Moved from Umina (Australia) to Helensvale (Australia)
J.D.
August 16, 2023
on Sirelo
These people damaged all our furniture. Refused to pay our claim because it took us mire than 7 days to work through all the broken piles they dumped. Worst experience in 50 years. DO NOT TRUST THESE PEOPLE.
Careless with furniture
Moved from Sawtell Nsw (Australia) to Melbourne (Australia)
T.M.A.
April 3, 2023
on Sirelo
Did not turn up when all booked and then after 4 calls to them when found out logistics had not sent the text so not truck booked for us. They then send a text saying truck broke down and would not be coming!
Unprofessional
Moved from Pymble (Australia) to Normanhurst (Australia)
L.F.
February 5, 2023
on Sirelo
[Names removed by Sirelo] were very good and friendly. They were very polite to me and my family and very accomodating. They were good value for what I needed. They moved my items with ease and were very respectful of my belongings and my house. They put the items where I wanted.
Thank you for making my experience a good one.
Thank you for making my experience a good one.
Moved from Adelaide (Australia) to Melbourne (Australia)
R.
June 20, 2022
on Sirelo
THE worst experience. Paid in full to have them only move half our belongings (after we had told them it woukdnt fit in one truck, then tell us they couldn't move the rest for another week AND wanted us to pay almost the full amount again.
Thousands of dollars worth of damage to our belongings, including a couch that now requires replacing from the extent of damage.
Nothing in boxes wrapped.
They turned up late in the day, we're extremely difficult to get ahold of and arrived at the new property at 5m in the evening.
Ended up getting a different company to love the rest the next day.
Thousands of dollars worth of damage to our belongings, including a couch that now requires replacing from the extent of damage.
Nothing in boxes wrapped.
They turned up late in the day, we're extremely difficult to get ahold of and arrived at the new property at 5m in the evening.
Ended up getting a different company to love the rest the next day.
Removalists were polite
Extensive damage
Moved from Ballarat (Australia) to Griffith (Australia)
M.C.
May 18, 2022
on Sirelo
Numerous items stolen (including a freezer) & damaged, unprofessional & rude thieves..Were even that stupid that they ran over a boom gate on pickup causing $8,500 worth of damage to the property..Did not use blankets to wrap furniture,boxes were opened,items removed & replaced with foam balls.. Removalists dropped boxes clearly marked fragile from waist height in front of us..Driver didn't even turn up during the estimated time frame & when I contacted them the driver told me he was tired so would drop off the next day which would of left my family including children without furniture,blankets etc for the night except that I strongly objected so they turned up at nearly 8.30pm at night.. They ripped my lounge in front of me & when I pointed it out they pulled the material off the door frame & told me that it was already done even though I saw it happen.. Estimated loss & damages sit at around $4,800 was offered $750 by the company as restitution..Do not use this company under any circumstances..Read more
No pros
Irreplaceable sentimental items stolen
Unprofessional,rude & unreliable
Moved from Queensland (Australia) to Nsw (Australia)
