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Services
National moving
Associations
AFRA
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Sirelo asks...
What is your insurance policy? How do you deal with damaged items?
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Reviews
1406
Sirelo and Google reviews
Stuart Kerr
October 15, 2026
on Google
Omar and Diago did an exceptional job! After moving several times in the past this was by far the best service we’ve had. On time, efficient, careful and constructed all furniture which saved us so much stress during the process. What an effort, thanks guys. I would 100% recommend these guys to anyone who needs removalists and deliveries!! Massive appreciation.
Karen Roebuck
August 27, 2026
on Google
John and Edu did an amazing job delivering our new buffet and entertainment unit with care and professionalism. Very friendly and efficient team! Thank you
Kerry
June 18, 2026
on Google
I would,definitely not recommend this company.
1 my husband was not in the storage unit he was,keying in the code so your truck could leave.
2 it did do a lot of damage to my car not a scratch.
Unfortunately you have lost business
Unfortunately the cameras,at storage unit were not working to prove what happened so Unfortunately for us now we,have to make a claim with our insurance.
Yes it was,3,hours later as my husband didn't notice when he arrived home ,we have right hand drive not left. So for him to notice straight away was pretty hard. It was only when I entered the passenger side I noticed a big dint in the passenger door.
Oh well I said I didn't believe your drivers
You don't believe us so that's the reason for reviewing.i was also told my lounge would be covered in plastic it was not.
I still would not recommend your services.
As to saying I abused you all I said was your drivers were layer's at the end of the day will never recommend your business.
I lot you have stated is incorrect but your just trying to make us out to be layer's.
Still again would not recommend you.
Dissatisfied customerRead more
1 my husband was not in the storage unit he was,keying in the code so your truck could leave.
2 it did do a lot of damage to my car not a scratch.
Unfortunately you have lost business
Unfortunately the cameras,at storage unit were not working to prove what happened so Unfortunately for us now we,have to make a claim with our insurance.
Yes it was,3,hours later as my husband didn't notice when he arrived home ,we have right hand drive not left. So for him to notice straight away was pretty hard. It was only when I entered the passenger side I noticed a big dint in the passenger door.
Oh well I said I didn't believe your drivers
You don't believe us so that's the reason for reviewing.i was also told my lounge would be covered in plastic it was not.
I still would not recommend your services.
As to saying I abused you all I said was your drivers were layer's at the end of the day will never recommend your business.
I lot you have stated is incorrect but your just trying to make us out to be layer's.
Still again would not recommend you.
Dissatisfied customerRead more
Karen Ergina
May 23, 2026
on Google
Omar and his friend were so kind, respectful and friendly. Our items arrived safely and intact, and the whole move went smoothly. They handled everything with care and were very professional throughout the process. No damaged items at all. Also, Brilliance Removals quoted us the cheapest. Highly recommend their service.
Tracy Byrne
May 7, 2026
on Google
My experience was a nightmare. Furniture damaged. Just recently moved from Perth to Adelaide paid nearly $4000 to have my furniture completely trashed. My fridge is completely battered and my coffee table wasn’t fit or anything but the bin. When I asked for a replacement fridge and coffee table I was told that because I didn’t take out insurance they are not responsible for replacing my furniture and offered to get me a second hand fridge and coffee table. They provided pics of my fridge showing that it was their fault for it getting damaged because it was not packed correctly by them so have admitted liability but won’t take responsibility for the damage. I can’t afford to replace the fridge so now I have to look at my battered fridge every day, a constant reminder of how I was horribly let down and ripped off. When I spoke about insurance when I booked they said no need it’s covered up to $8000 through their insurance which in my eyes would have covered the furniture I brought over. Thank God I didn’t bring tv ect and decided to buy it here. Please do not use this company, they are a disgrace!!Read more
Jonathon Moir
January 31, 2026
on Google
We had them out for our second time moving using them. The guys they sent out were great st the beginning. Loaded the truck up no problems, delivered no problems except they dropped our 75inch tv but it still seemed to work. They went back to move the last few items that didn't fit on the first load. They tore the vinyl floor in 2 places, one trying to manoeuvre the fridge, the other trying to walk a buffet off the wall. They didn't let me know about either tears, they broke my sons cabinet which they left wrapped in cling wrap but didnt say anything. They swept their truck leaving all the mess on the driveway and this was while dragging their feet and dragging the 2nd part out to make a full day.
I raised it with the management in email and photos, they said they will get back to me but hadn't, I also followed up with phone call and got the run around someone will be in touch response.
After 1st move I would have recommended but after this move I wouldn't recommend them at all. Their ability to look at or help fix a problem they created is no existent.
Note.. after getting an email back conveniently after posting this they have basically said oh well and that the tears should be considered general wear and tear with the real estate. If I coukd give no stars I would. I woukd not recommend or use this company again!Read more
I raised it with the management in email and photos, they said they will get back to me but hadn't, I also followed up with phone call and got the run around someone will be in touch response.
After 1st move I would have recommended but after this move I wouldn't recommend them at all. Their ability to look at or help fix a problem they created is no existent.
Note.. after getting an email back conveniently after posting this they have basically said oh well and that the tears should be considered general wear and tear with the real estate. If I coukd give no stars I would. I woukd not recommend or use this company again!Read more
