
About
Noosa Van Lines have a fleet of 12 vehicles and a team of 16 professionals organising home relocations across the Sunshine Coast, Queensland and the whole Eastern Seaboard of Australia including Sydney, Canberra and rural New South Wales, Melbourne and rural Victoria and Adelaide and South Australia.





Sirelo asks...
What is your insurance policy? How do you deal with damaged items?
What is the best advice you would give to customers?
Reviews
163They then have the audacity to use a debt collector to chase the amount and still refuse to acknowledge that they broke belongings valued at more than the move itself. In their response they actually said “we note you didn’t take out insurance” basically trying to wipe their hands of it.
Would absolutely not recommend unless you want your expensive items broken and no responsibility taken.
I chose this company based on its strong reputation and paid a premium for a full packing and unpacking service. Unfortunately, I later discovered that the job had been subcontracted to two separate companies—Ron Wilson for the Melbourne to Brisbane leg, and Seltrans Transport for the Brisbane to Gold Coast portion—without any prior notice or consent.
When I contacted Noosa Van Lines about several missing boxes, I was told that the staff member who had managed my booking had left the company and erased their records, leaving no documentation of my move. As a result, a number of my valued personal belongings are now unaccounted for.
This has been an extremely disappointing experience, particularly given the level of service I expected and paid for. The only positive aspect was the service provided by Ron Wilson Transport, where there were no breakages.Read more
From the very first conversation with Jules, the owner, it felt less like a business transaction and more like talking to a friend who genuinely cared. That warmth and personal touch continued throughout the entire process.
Communication was outstanding from start to finish—clear, regular updates and every question answered promptly. The whole experience felt surprisingly calm and effortless.
On uplift day, Dan, Harry, Wylie and Matt arrived right on time. They were polite, respectful, and packed the container with impressive care and precision.
Four days later in Brisbane, Jack and Archie arrived exactly when promised—again, courteous, professional and careful as they unpacked everything perfectly.
What really set Noosa Van Lines apart was knowing our belongings stayed securely in the same container from pickup to delivery. No unloading into storage, no extra handling—just one sealed container for the entire journey. That gave us incredible peace of mind and virtually eliminated any risk of damage or loss.
Interestingly, when friends heard we were moving and asked who we’d chosen, every single one lit up when we said Noosa Van Lines. They all had nothing but great things to say—which says everything about their reputation.
We cannot recommend Jules and her wonderful team highly enough. If you’re moving and want a removalist that treats you (and your belongings) like family, look no further than Noosa Van Lines.
Thank you for making our move so smooth and stress-free.
Andrew & Matthew
Castaways Beach, QLD → Brisbane, QLDRead more




