September 7, 2023
on Google
We had a very bad experience with this company. After we verbally accepted their quote, we had no written confirmation at all and had to continually chase them for information. It took 4 guys 9 hours to load the truck. The arrangements we made were to load one day, travel 9 hours the following day to our destination and then unload the next day. The driver complained about our job taking 3 days and tried to pressure us into letting them unload in the dark after the 9 hour trip. We did not agree to that so they turned up at 5.30am the following day. The driver was rude, disrespectful and reckless with our furniture. Almost every single piece of furniture was either scratched, scraped, dented, chipped or dragged through mud. When I tried to talk to the driver about the damages, he got angry and stormed off with our $11,000 in cash. I can’t think of one good thing to say about our experience.