Coffs Coast Moving & Storage

9.4
based on 164
Sirelo and Google reviews
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Services
National moving
Associations
AFRA

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Reviews

164
9.4
based on 164
Sirelo and Google reviews
How is the review score calculated?
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 on Google
A huge thank you to the team at Coffs Coast Moving & Storage for helping me relocate from Coffs Harbour to the Far South Coast.

After getting a number of quotes, I chose them because they had the best quote and Leanne was so friendly and flexible to deal with. The move itself went smoothly, the crew including Greg, Lee and Will worked incredibly hard, and they treated my furniture and belongings with care and respect.

Moving house can be overwhelming, but they took a lot of the stress out of the process. Everything arrived safely, and I really appreciated their positive attitude throughout the move.

I wouldn’t hesitate to use them again and would happily recommend them to anyone planning a move.
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 on Google
Today Coffs Coast Moving and Storage packed up my house. Words can’t describe how awesome these guys were!!!! There was a lot of heavy and difficult items and nothing was too much trouble for them. Greg and Will were patient, kind and super respectful and handled all my items with the utmost professionalism! You guys are absolute legends. Couldn’t recommend them highly enough. Outstanding service!!!! Thank you so much ⭐️
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 on Google
We had some a great experience with these guys and would highly recommend. They moved all our stuff into storage and then relocated it to Wollongong 6 weeks later. Really reasonable price, lovely to communicate with and super helpful, and the team were really careful with our stuff. They even let us add more items to our storage a few weeks in at no extra cost - absolute legends!
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 on Google
I’m writing this on behalf of my Dad and his wife, who recently used this company for their move. They asked me to leave a review because they were genuinely so impressed with the whole experience.
From the first phone call with the office through to moving day, everything was easy and well organised. Danny, Greg and Dean were absolutely fantastic. They were friendly, hardworking and very careful with all their belongings. They made what could have been a stressful day feel calm and manageable, and nothing was ever too much trouble.
Dad said the whole team, including the office staff, were great to deal with. They’re very grateful and wouldn’t hesitate to recommend this company to anyone planning a move.
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 on Google
Our experience using Coffs Coast Moving & Storage started out great including the quoting and booking process and they were happy to answer questions along the way. We were moving interstate and had 2 delivery addresses which they accommodated happily.
The pickup and delivery went pretty much without issue but a few weeks later, when we moved into our residence, we discovered a box missing. Useful to note at this point that there were 2 consignments on the truck - ours and a consignment being trucked, after our delivery, to Victoria.
We contacted Coffs Coast Moving to let them know a box was missing and they advised that we should wait until we had opened all of the boxes because it was common for folks to forget what was in all of their boxes. Noting however, that we this was not just a few items missing but an entire box. A box which was marked with a QR code recording all of the contents, as with all of our boxes. Sadly, on reflection, the box also had the contents written on it i.e. bike gear, as it contained motorcycle helmets, jackets and boots. On reflection not a good idea as it may have tempted someone who had interest in the items.
Having moved into our new residence and opened all of the boxes and having not locating the items we contacted Coffs Coast Moving again. After some time, the company responded stating that they would investigate. More weeks passed and they finally got back to us to say that they had contacted the person receiving the 2nd consignment on the truck and they had confirmed that they had not received our box. They also stated that none of the employees involved with our relocation knew where the box might have gone. In an attempt to put blame on us, they said that an employee noted that there were items left in the house. Yes, there were items left in the house – cleaning products, our personal effects and suitcases we were transporting ourselves, however my husband and I, together with one of their employees walked through the entire property prior to their departure checking there were no boxes left to pack, and there were none left.
We did have boxes in a storage shed for a period before we moved into our residence but it would have been almost impossible for anybody to take that box given the lock had not been tampered with and the box in question, with all of the other boxes, were the first things in the shed with the front half of the shed completely full of all of our furniture which would have had to be completely removed in order to get to the boxes at the back of the shed.
Our delivery arrived late in the afternoon to the storage shed and the driver stated they would not be able to completely unpack that day so would return in the morning. They also told us that there was no need for us to return in the morning, that they, ‘did this every day’ so didn’t need us waiting around and watching. We did not return in the morning to watch them unload.
At the end of the day, we have no recourse because we were not present to watch them unload the remainder of the truck so they can claim they don’t know what happened to the box and we can’t prove otherwise. My advice is to make sure you are present while all of your items are unloaded and don’t write the contents on the box.
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 on Google
I used Coffs Coast Moving to move item from self storage to my house this morning and they were excellent.
The items moved were very heavy and old, the removalists took great care lifting, transporting and offloading them.
I can highly recommend them for any type of moving you need.

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Review Sources

Sirelo
0.0
0
Facebook
Facebook
9.6
64
Google
Google
9.4
164
Localsearch
Localsearch
10
8
True Local
True Local
10
1

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