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National moving
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Reviews
Emma S
February 25, 2026
on Google
I’m writing this on behalf of my Dad and his wife, who recently used this company for their move. They asked me to leave a review because they were genuinely so impressed with the whole experience.
From the first phone call with the office through to moving day, everything was easy and well organised. Danny, Greg and Dean were absolutely fantastic. They were friendly, hardworking and very careful with all their belongings. They made what could have been a stressful day feel calm and manageable, and nothing was ever too much trouble.
Dad said the whole team, including the office staff, were great to deal with. They’re very grateful and wouldn’t hesitate to recommend this company to anyone planning a move.
From the first phone call with the office through to moving day, everything was easy and well organised. Danny, Greg and Dean were absolutely fantastic. They were friendly, hardworking and very careful with all their belongings. They made what could have been a stressful day feel calm and manageable, and nothing was ever too much trouble.
Dad said the whole team, including the office staff, were great to deal with. They’re very grateful and wouldn’t hesitate to recommend this company to anyone planning a move.
Heather Blair
February 19, 2026
on Google
Our experience using Coffs Coast Moving & Storage started out great including the quoting and booking process and they were happy to answer questions along the way. We were moving interstate and had 2 delivery addresses which they accommodated happily.
The pickup and delivery went pretty much without issue but a few weeks later, when we moved into our residence, we discovered a box missing. Useful to note at this point that there were 2 consignments on the truck - ours and a consignment being trucked, after our delivery, to Victoria.
We contacted Coffs Coast Moving to let them know a box was missing and they advised that we should wait until we had opened all of the boxes because it was common for folks to forget what was in all of their boxes. Noting however, that we this was not just a few items missing but an entire box. A box which was marked with a QR code recording all of the contents, as with all of our boxes. Sadly, on reflection, the box also had the contents written on it i.e. bike gear, as it contained motorcycle helmets, jackets and boots. On reflection not a good idea as it may have tempted someone who had interest in the items.
Having moved into our new residence and opened all of the boxes and having not locating the items we contacted Coffs Coast Moving again. After some time, the company responded stating that they would investigate. More weeks passed and they finally got back to us to say that they had contacted the person receiving the 2nd consignment on the truck and they had confirmed that they had not received our box. They also stated that none of the employees involved with our relocation knew where the box might have gone. In an attempt to put blame on us, they said that an employee noted that there were items left in the house. Yes, there were items left in the house – cleaning products, our personal effects and suitcases we were transporting ourselves, however my husband and I, together with one of their employees walked through the entire property prior to their departure checking there were no boxes left to pack, and there were none left.
We did have boxes in a storage shed for a period before we moved into our residence but it would have been almost impossible for anybody to take that box given the lock had not been tampered with and the box in question, with all of the other boxes, were the first things in the shed with the front half of the shed completely full of all of our furniture which would have had to be completely removed in order to get to the boxes at the back of the shed.
Our delivery arrived late in the afternoon to the storage shed and the driver stated they would not be able to completely unpack that day so would return in the morning. They also told us that there was no need for us to return in the morning, that they, ‘did this every day’ so didn’t need us waiting around and watching. We did not return in the morning to watch them unload.
At the end of the day, we have no recourse because we were not present to watch them unload the remainder of the truck so they can claim they don’t know what happened to the box and we can’t prove otherwise. My advice is to make sure you are present while all of your items are unloaded and don’t write the contents on the box.Read more
The pickup and delivery went pretty much without issue but a few weeks later, when we moved into our residence, we discovered a box missing. Useful to note at this point that there were 2 consignments on the truck - ours and a consignment being trucked, after our delivery, to Victoria.
We contacted Coffs Coast Moving to let them know a box was missing and they advised that we should wait until we had opened all of the boxes because it was common for folks to forget what was in all of their boxes. Noting however, that we this was not just a few items missing but an entire box. A box which was marked with a QR code recording all of the contents, as with all of our boxes. Sadly, on reflection, the box also had the contents written on it i.e. bike gear, as it contained motorcycle helmets, jackets and boots. On reflection not a good idea as it may have tempted someone who had interest in the items.
Having moved into our new residence and opened all of the boxes and having not locating the items we contacted Coffs Coast Moving again. After some time, the company responded stating that they would investigate. More weeks passed and they finally got back to us to say that they had contacted the person receiving the 2nd consignment on the truck and they had confirmed that they had not received our box. They also stated that none of the employees involved with our relocation knew where the box might have gone. In an attempt to put blame on us, they said that an employee noted that there were items left in the house. Yes, there were items left in the house – cleaning products, our personal effects and suitcases we were transporting ourselves, however my husband and I, together with one of their employees walked through the entire property prior to their departure checking there were no boxes left to pack, and there were none left.
We did have boxes in a storage shed for a period before we moved into our residence but it would have been almost impossible for anybody to take that box given the lock had not been tampered with and the box in question, with all of the other boxes, were the first things in the shed with the front half of the shed completely full of all of our furniture which would have had to be completely removed in order to get to the boxes at the back of the shed.
Our delivery arrived late in the afternoon to the storage shed and the driver stated they would not be able to completely unpack that day so would return in the morning. They also told us that there was no need for us to return in the morning, that they, ‘did this every day’ so didn’t need us waiting around and watching. We did not return in the morning to watch them unload.
At the end of the day, we have no recourse because we were not present to watch them unload the remainder of the truck so they can claim they don’t know what happened to the box and we can’t prove otherwise. My advice is to make sure you are present while all of your items are unloaded and don’t write the contents on the box.Read more
Desmon Du Plessis
February 17, 2026
on Google
I used Coffs Coast Moving to move item from self storage to my house this morning and they were excellent.
The items moved were very heavy and old, the removalists took great care lifting, transporting and offloading them.
I can highly recommend them for any type of moving you need.
The items moved were very heavy and old, the removalists took great care lifting, transporting and offloading them.
I can highly recommend them for any type of moving you need.
Crispi 1260
February 8, 2026
on Google
Thank you to Jamie and the boys for doing such a wonderful job with my move. Nothing was too much trouble and communications with the company as a whole were timely and courteous. Excellent service all around and a decent price for the top class service provided. Cannot recommend them highly enough for your next move.
Cassidy Glyde
August 19, 2025
on Google
We recently moved a lot of furniture, gym equipment and a shed full of equipment from Missabotti to Brisbane using Coffs Coast Moving & Storage. Darren and the rest of the team did an exceptional job. Highly recommend.
Duncan Nulty
August 11, 2025
on Google
Having used several removal companies over the past few years, I can say Coffs Coast Moving and Storage were (by far) the best! I wish we had found these people before because it would have saved us a lot of pain and upset. CCMS were punctual, efficient, super friendly, careful, organised … Nothing was too much trouble. There were no hidden costs. They pointed out if items had any pre-existing damage before packing. They did not break or scratch, dent or bend anything. And, they were economical. I have already recommended them to friends and family, and have no hesitation passing that on. I would use them again in a heartbeat. Top rate, genuine customer focussed service. Just great!
