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Services
National moving
Man & Van
About
Relocation is never an easy job. Packing of household and office furniture and shipping them to the new destination takes up the major proportion of the responsibility of relocation. You need experts to handle the job for you. There are many “fly-by-night” operators in this field too. They may offer cheap rates. You should plump for experience and quality of work rather than cost. Platinum Furniture Removals should be your automatic choice whenever you intend to relocate your furniture.Read more
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What is your insurance policy? How do you deal with damaged items?
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Reviews
Bev Nilsen
June 11, 2024
on Google
We recently moved and this is the second time in 2 months. Both times we had Platinum Removals and we couldn't be happier. Tony the driver was excellent both times and the first time he had Jake as his assistant. What a combination they were. Jake just about ran the whole time and they both handled everything with care. This last move Tony had Dillon as his assistant and he was also very efficient. All of them were very friendly and caring and we couldn't have been happier. Their rates are also very competitive.
We would recommend Platinum Removals to anyone who is thinking of moving.
Regards
Bev (Pelican Waters)
We would recommend Platinum Removals to anyone who is thinking of moving.
Regards
Bev (Pelican Waters)
worthAmillion
October 7, 2023
on Google
Disgrace, carried on and bullied there work mates on the job Infront of customers clients with foul language
Also they stop working and take it in turns to smoke cigarettes every 5 minutes. Wasting precious time that the customers pay for per hour.
Also they stop working and take it in turns to smoke cigarettes every 5 minutes. Wasting precious time that the customers pay for per hour.
Travis Silvester
December 29, 2020
on Google
I called Platinum Furniture Removalists multiple times on the phone and also text. Very hard to talk with Rory who didn't return phone calls or texts when asked for. The phone number goes through to an answering service. I had a booking that was confirmed, however due to other circumstances Rory knew about we spoke about the possibility that the booking may be pushed back to the following week.
Rory confirmed that was fine and on the evening before the move I called and let him know we couldn't do it. We discussed possible dates for the following week with Rory giving me availability. Tried calling back several times, also texting several times to give Rory the new date. I finally got through after several attempts over 2 days and was told the date we discussed was available to which I said book it.
During the Christmas break no confirmation came through and I was unable to communicate about such an important booking. The week of the move I tried calling again and again getting an answering service. No phone call back, simply a text from Rory saying now booked out for the whole week. I am currently paying $300 a day for storage fees which Rory fully knew about and he has failed to make good on our arrangement. I now face a cost of $2000+ due to Rory failing to properly communicate, failing to return phone calls and texts, failing to honour a booking made. I have documented all correspondence.
To say I am furious is an understatement and to do this to somebody over Christmas and new years is incredibly unprofessional. I have tried without success to engage another removalist company, however at this time of year and at such short notice this is simply not possible. Having fully knowledge of my circumstances I find actions by Rory despicable as he was fully aware of the charges I faced every day the move was delayed and the importance of meeting the date we spoke about. I am appalled that there is no such thing as professionalism, respect, decency or somebody's communication meaning anything at all in today's society.
Yes my circumstances were unusual however I have been nothing but open and transparent throughout all of this and thought Rory would be also. Sadly he hasn't been and has really topped of a terrible 2020 and left me in an absolute mess, both financially and emotionally. Thanks mate!Read more
Rory confirmed that was fine and on the evening before the move I called and let him know we couldn't do it. We discussed possible dates for the following week with Rory giving me availability. Tried calling back several times, also texting several times to give Rory the new date. I finally got through after several attempts over 2 days and was told the date we discussed was available to which I said book it.
During the Christmas break no confirmation came through and I was unable to communicate about such an important booking. The week of the move I tried calling again and again getting an answering service. No phone call back, simply a text from Rory saying now booked out for the whole week. I am currently paying $300 a day for storage fees which Rory fully knew about and he has failed to make good on our arrangement. I now face a cost of $2000+ due to Rory failing to properly communicate, failing to return phone calls and texts, failing to honour a booking made. I have documented all correspondence.
To say I am furious is an understatement and to do this to somebody over Christmas and new years is incredibly unprofessional. I have tried without success to engage another removalist company, however at this time of year and at such short notice this is simply not possible. Having fully knowledge of my circumstances I find actions by Rory despicable as he was fully aware of the charges I faced every day the move was delayed and the importance of meeting the date we spoke about. I am appalled that there is no such thing as professionalism, respect, decency or somebody's communication meaning anything at all in today's society.
Yes my circumstances were unusual however I have been nothing but open and transparent throughout all of this and thought Rory would be also. Sadly he hasn't been and has really topped of a terrible 2020 and left me in an absolute mess, both financially and emotionally. Thanks mate!Read more
Jojo Lee
February 24, 2019
on Google
I want to thank Rory and Nathan for making my removal so seamless and easy. They arrived on time, were very professional and understanding. From the first contact with Rory it was evident that he takes pride in what he does. The removal was excellent from start to finish. I would strongly recommend Platinum Furniture removals to anyone. Well done to them! i will definitely be recommending them.
Kylie Hammond
August 10, 2018
on Google
Fabulous service, Adam went out of his way to make sure everything worked out perfectly. They arrived on time and the day panned out exactly as expected. The truck was the perfect size for our load and our gear was delivered undamaged. Thank you so much for a smooth and pleasant moving day experience!
Highly recommend this business.
Highly recommend this business.
kate adams
June 1, 2017
on Google
Wow what a pleasant surprise. I hired Platinum Furniture Removals Brisbane to move me from my house in north Brisbane. I must say the company was fantastic to work with. The boys on the day were excellent and Rory who I spoke with in the office was so pleasant to deal with. Thank you guys for making my move stress free. I will be recommending you to all my friends and family.
Thanks Again
Kate Adams.
Thanks Again
Kate Adams.
