About
Black Stallion Removalist are a proud Australian owned and operated business specialising in all things packing, unpacking, packing materials like boxes and bubble/tape etc., removals, storage, freight forwarding and transportation.
Our mission is to provide the best service, take away as much stress as possible, give our customer confidence and reassurance while developing an excellent relationship from first contact to the completion of the required services.Read more
Sirelo asks...
What is your insurance policy? How do you deal with damaged items?
What is the best advice you would give to customers?
Reviews
However, I recommend clarifying tolls and costs upfront. Our driver chose a non-toll route, adding 35 minutes to the trip, even though we were told they'd only take that option if the time difference to toll road was minimal. When we raised this with Eileen, she sounded pissed and rude, denying our previous conversation. Though she did provide an explanation about the cost in email later, the miscommunication at the first place and lack of respect made the experience less pleasant, and we ultimately paid for the extra time to avoid further conflict.
Update:
Well you saw the owner's reply below, will gauge what kind of treatment you will receive