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National moving
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What is your insurance policy? How do you deal with damaged items?
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Reviews
Vetty D
May 8, 2025
on Google
These guys were just great. Arrived on time organised the loading and unloading of our entire unit efficiently and handled every single item with care, wrapping all delicate items carefully - nothing broken or scratched! Once we arrived at our new home, they placed every item in it's correct location through good consultation. Absolute professionals and excellent customer service. I would highly recommend. Our move was from Canada Bay to Ashfield and it was done in approximately 8hrs with 2 men and an 8 tonne truck. Thank you, gents appreciate your huge effort.
Joe Duarte
March 28, 2025
on Google
Amazing work by the team who helped us relocate from Sydney to the Gold Coast. Very professional and friendly. They went above and beyond to make our move seamless.
Highly recommend this great family business!
Highly recommend this great family business!
Olivia Timms
February 27, 2025
on Google
Book for a move from Brisbane to Melbourne for two large trucks. The guys were absolutely fabulous! Couldn’t recommend enough. Will be using them again
John Brown
February 19, 2025
on Google
Very professional, quick….overall excellent job. But…Noticed damage to fridge door, nearly new fridge, just after they had left. So 1 star lost for the door damage. Contacting company now to rectify. (Will let you know outcome)
Update: turns out the ‘comprehensive’ insurance does not cover damage to stuff during the move. (In phone call they explained it only covered fire, flood and theft) They offered a very small amount of money, not enough to replace door but i initially agreed just to close the matter. However they sent through very legalistic form in which i had to agree to edit this post to remove any comments about the damage (even though they are true) and never ever mention it to anyone. Was way over the top for such a small incident. As i mentioned they are actually a very good professional team. But they should look at improving their insurance and/ or handling such small incidents a bit less over the top. So one more star removed for misleading insurance statement on website and over the top attempt at resolution. Next time i will be ringing to check what the actual insurance covers before booking. (I had assumed ‘comprehensive’ meant comprehensive)Read more
Update: turns out the ‘comprehensive’ insurance does not cover damage to stuff during the move. (In phone call they explained it only covered fire, flood and theft) They offered a very small amount of money, not enough to replace door but i initially agreed just to close the matter. However they sent through very legalistic form in which i had to agree to edit this post to remove any comments about the damage (even though they are true) and never ever mention it to anyone. Was way over the top for such a small incident. As i mentioned they are actually a very good professional team. But they should look at improving their insurance and/ or handling such small incidents a bit less over the top. So one more star removed for misleading insurance statement on website and over the top attempt at resolution. Next time i will be ringing to check what the actual insurance covers before booking. (I had assumed ‘comprehensive’ meant comprehensive)Read more
Ali Muhammed
September 28, 2024
on Google
Moved from Sydney to Melbourne and the boys did a fantastic job. Adam and Stev were legends !!
Sara Shon
July 9, 2024
on Google
Maran and his team did a great job these guys were amazing, helpful and careful with our stuff, really do recommend them.
