Chess Moving Australia

7.1
based on 69
Sirelo and Google reviews
i
What customers are saying
pro
Price (9)
pro
Professional (8)
pro
Helpful (7)
con
Communication (3)
Services
International removals
National moving
Car & Vehicle transport
Pet transport
Associations
FIDI
BAR
AFRA
IMA

About

Chess Moving is a wholly Australian owned and operated removalist company. Their offices are located in every Australian capital city and some regional centres, providing relocation services to individuals, families and businesses.

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Reviews

69
7.1
based on 69
Sirelo and Google reviews
How is the review score calculated?
83% of the users recommend this removalist
 on Sirelo
All 3 movers who moved us smoked drugs and couldn't go 20min with a ' trip to the back of the truck together' and then came back inside smelling of cannabis and the sales rep at the time of quite told us no more than 6 weeks and you get an app that tracks for containers every move which is false all you get is a website that shows you what date it's roughly due to port
pro
Fast move
con
Unprofessional
Moved from Lakelands (Australia) to Tauranga (New Zealand)
Response of
Dear Mr Terrill,
We are very sorry to receive your comments, I note based on the most recent email correspondence that our Perth team have already spoken with you and that your concerns have been addressed and all issues resolved. It also appears your very serious comments regarding the use of drugs were inaccurate, and that the team were smoking cigarettes on their scheduled break, I understand this was also discussed and explained.
 on Sirelo
Personalised attention and flexiblility in volume with a price for value in line with our expectations.
pro
Flexible
Moved from Dee Why (Australia) to Barcelona (Spain)
 on Sirelo
I chose this company based on others' experience with a predecessor company. I thought this company might have some integrity, but they saw an opportunity to gouge and took it. To add insult to injury, the cartons were damaged and goods broken when the partial container-load was delivered. Sadly I don't appear to be able to add photos to show the pitiful state of the shipment.
pro
Delivery was on the day advised
con
Boxes and internals badly damaged
Moved from Canberra (Australia) to Queensland (Australia)
 on Sirelo
Professional, helpful, honest, understanding team, quoted as it is, no hidden charges, way better than Crown, Sanelo, Allied Pickford which I’ve used previously![namesremoved by Sirelo] were fantastic! Moving team fast and efficient!
pro
Professional, helpful, understanding from start to finish
pro
Resolution on issues was done well
Moved from Perth (Australia) to Auckland (New Zealand)
 on Sirelo
Prompt response. Relocating to Ireland so we depended on them to provide information and guidance. Which they did. We were able to make changes easily. Only downside was some documents weren’t sent until last minute.
pro
Know there business.
pro
Efficient service. Rhonda was always available and quick to respond. Friendly.
Moved from Somerton Park (Australia) to Lisburn (United Kingdom)
 on Sirelo
I have used 3 Removalists n nothing but hassles but the guys in Perth were amazing packed all up n with care then the guys from Melbourne came n delivered my furniture and still with great care. Put my stuff in place for me and we’re so careful with everything nothing broken they also were reasonable prices and kept you up to date every step of the way!!! Would definitely recommend to everyone!!! Thanks so much chess u have a fantastic team all round. Very very happy 😊👍
pro
Reasonable price and fantastic
pro
Guys were so professional
con
NA
Moved from Perth (Australia) to Wodonga Victoria (Australia)

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Review Sources

Sirelo
7.1
69

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