OSS World Wide Movers



Average score of 8.4 out of 103 reviews
Compare with 4 others movers and save up to 40% on your moving costs
Request a free quote

OSS World Wide Movers
PO Box 233, Seven Hills, NSW
Sydney 1730
1300 790 622

About removalist OSS World Wide Movers

OSS provides a full range of international relocation services for household, business or personal effects, to and from Australia.

Services

International moving
Car & Vehicle transport
Piano transport
Pet transport
Art transport

Associations

OSS World Wide Movers is accredited by the following associations:
FIDI
IAM
BAR
AFRA
AMSA



Details

Established
1969
Employing
Unknown
Trucks
Unknown

Services

International moving
Car & Vehicle transport
Piano transport
Pet transport
Art transport

Associations

OSS World Wide Movers is accredited by the following associations:
FIDI
IAM
BAR
AFRA
AMSA


Details

Established
1969
Employing
Unknown
Trucks
Unknown

There are currently 103 reviews for OSS World Wide Movers.
Write a review


Operations communications lost all the personal interactions experienced during the sales.
Multiple handling and poor information from operations team.

Pros and cons
Packing team very efficient
Sales understanding of individual requirements
Poor operations coordination and communications
Multiple handling resulting in damage to personal effects
Moved from Upper Kedron (Australia) to Auckland (New Zealand).


Recommendation

Persoanl service from both the sales and operational team. The sales person called me and emailed everthing I needed and explained my options.

Moved from Grafton (Australia) to Belfast (United Kingdom).


Recommendation

Everything from the packers and loaders (thanks [names removed by Sirelo]). To the communication in Australia and Canada from OSS and Tippet Richardson. Was exemplary. Unloading in Canada was also excellent and as communicated.

Pros and cons
Good communication, on time and best packing I have ever had
Moved from Thorneside (Australia) to Medicine Hat (Canada).


Recommendation

I was impressed from the first phone call. The OSS representative took us through the international moving process methodically but succinctly. The packing team did an awesome job in less than ideal conditions. Shipping was completed in good time and to the schedule provided and the company’s NZ partner provided great service st the delivery end.

Pros and cons
Quote was not necessarily the cheapest but it was the most inclusive and best value for money
Ease of communication with staff at all levels
Moved from Manly (Australia) to Lyttleton (New Zealand).


Recommendation

Easy, no stress move during a stressful time for me. The movers wrapped & picked up my items quickly & professionally. I received timely and informative emails, and my queries were responded to. Once my shipment arrived in NZ I was called to advise & delivery was made a week later. No customs issues, all handled by OSS.

Pros and cons
Good price
Moved from Lane Cove North (Australia) to Tauranga (New Zealand).


Recommendation

Could not fault the company at all extremely pleased with them most helpful right from the first contact would recommend OSS World Wide Movers to anyone moving.

Pros and cons
No Complaints at all
Nothing was dammaged at all
Moved from Goodna (Australia) to Christchurch (New Zealand).


Recommendation

Easy process, value for money, flexible and professional to deal with. Great people who understand the situation and make you feel at ease through the whole process.

Pros and cons
Free in-house quote
Value for money
Costs more for a weekend pack
Can take up to 10 weeks to ship
Moved from Cheltenham (Australia) to Auckland (New Zealand).


Recommendation

Price reasonable and service so far so good. My belongings were collected and shipped to Sydney to wait for more consignments to make up a container load.

Pros and cons
Price reasonable
Service efficient
Service could be improved with better transparency
Moved from Fitzgibbon (Australia) to Hong Kong (Hong Kong).


Recommendation

We had a fuss free move from Australia to the UK as well as the move of our 3 dogs.

Pros and cons
Very helpful
Always kept informed
Moved from Delahey (Australia) to Ashington (United Kingdom).


No recommendation

- International move from Cairns to Toronto.
- Small shipment of 2.5 cubic metres.
- Quoted 6-13 weeks.
- Took 29 weeks, and 20 emails of constant badgering to get any movement.

2nd time using this company, and looking back on original move 9 years ago, it also took DOUBLE the time frame quoted.

So any time frame they give you, DOUBLE it.

Do NOT recommend if you are bound by a time frame.

Pros and cons
Time frame. Terrible.
Moved from Cairns (Australia) to Toronto (Canada).


Recommendation

Helpful and professional

Moved from Airlie Beach (Australia) to Haguenau (France).


Recommendation

a hick up with the papers on the car
twice.
may be some of my fault ?

Pros and cons
very informative
no problem to help with anything
1 little cliche with car
Moved from Truganina (Australia) to Gisborne (New Zealand).


No recommendation

Please avoid this company, 2 boxes of broken crockery a broken table, they won’t pick up my packaging cause I didn’t unpack it on delivery even though it took 2 days to unpack) have to pay someone to remove it! Avoid this company, there are better removal companies out there.

Pros and cons
None, the objective to get my things here safely, FAIL
So upset over breakages
Won’t collect their packaging, irresponsible recycling policy
Moved from Sydney (Australia) to Glasgow (United Kingdom).


No recommendation

Communication average.
I had to to contact them the night before the move to ask them if they were still coming and advise of a time.
Was told by removalist that was contracted out for the interstate part that he managed to fit all contents into the required area quoted for. Then got a phone call one week later from OSS to say that they couldn’t fit everything and I would be charged extra. She then also advised it wouldn’t leave the port now for another week as they hadn’t been able to pack on time.

Pros and cons
Poor communication
Moved from Clermont (Australia) to Masterton (New Zealand).


Recommendation

Moving ongoing, very satisfactory up to now

Pros and cons
Reactive
Competitive
Moved from Preston (Australia) to Lyon (France).


No recommendation

My goods are still sitting in Brisbane awaiting a match to fill it completely (shared) after 7 weeks and I've been told HOPEFULLY they can send it with the next shippment in 2 weeks time. It's not acceptable for a company that advertise to be ' one of the largest international moving companies in Australia'. The whole point of chooseing this company was that a large company would have shippments on a weekly basis with depo's or partners who they could use if unable to accommodate the shared container match up themselves

Pros and cons
Based in Brisbane
Good rates
Obviously not as big as advertised
No good for shared container
Moved from Brisbane (Australia) to Kells (United Kingdom).


Recommendation

professionsl packing and handling

Pros and cons
as abive
shipment still pending, needs consolidation with other shipment.
Moved from Sydney (Australia) to Hong Kong (Hong Kong).


Recommendation

Easy stress free moving experience

Pros and cons
Good communication at every stage
Moved from Brisbane (Australia) to Christchurch (New Zealand).


Recommendation

Very efficient

Pros and cons
Efficent
Professional
Moved from Brisbane (Australia) to Hastings (New Zealand).


No recommendation

Really good service in Australia really bad service in New Zealand just don’t get any answers very frustrating

Pros and cons
Good service in Australia
Other movers let them down
Moved from Warriewood (Australia) to Napier (New Zealand).


Recommendation

happy all round

Pros and cons
Quick and efficent
responsive to questions
Moved from Burpengary (Australia) to Yonkers (United States).


Recommendation

Craig professional approach and help excellent
Partly our fault for not reading final inventory when matt and fe picked up our house lot. We went to great lengths to cull some items to prevent customs inspection and costs instead of following our inventory e.g. Artificial Xmas tree they left out artificial aluminium pole was walking stick also things like our brand new washing machine was written as soiled?? Still they did do a great job apart from costing us customs fee.

Pros and cons
Service
Time frames
Check inventory
Moved from Brisbane (Australia) to Christchurch (New Zealand).


Recommendation

Very satisfied

Pros and cons
Listened to my concerns about packing my clothes and followed through
Friendly and took care when dismantling furniture
A miner detail but there was a concern that they didn't have enough wrapping paper
Moved from Loftus (Australia) to Henderson (United States).


No recommendation

I left 5 March, Goods collected over 2 weeks before. Still waiting for them to leave Brisbane. I started action with them early Jan.

Pros and cons
Move in Slow lane
Moved from Caboolture South (Australia) to Christchurch (New Zealand).


Recommendation

Quick and easy process.

Pros and cons
Cheaper than other companies
Communication
No updates on travel
Moved from Brisbane (Australia) to Tauranga (New Zealand).


Recommendation

Excellent and happy rep

Moved from Pakenham (Australia) to Auckland (New Zealand).


Recommendation

Good service, all movers were very professional. Price was excellent. Things arrived in good condition. The only downside was that shipment took longer than expected and we were given less that 24 hours notice of our effects arriving.

Pros and cons
Good service
Good price
Took longer than estimated time to get our effects
Moved from Manly West (Australia) to Dunedin (New Zealand).


Recommendation

from sales to quoting to packing they were professional courteous and considerate to our families needs in a very difficult time. they also gave us lots of tips to optimise our space and reduce the cost. supported all the way

Moved from Lennox Head (Australia) to Christchurch (New Zealand).


Recommendation

Professional, quick and thorough

Pros and cons
Professional
Thorough
Moved from Pimpama (Australia) to Singapore (Singapore).


Recommendation

From go to whoa all good . A bit nervous about getting it through customs , they can be touchy . Apart from that all good .

Pros and cons
Staff
Service
Moved from Melbourne (Australia) to Bangkok (Thailand).


No recommendation

Delay in delivery and lack of communications when promised. Very frustrating indeed. Still waiting for rubbish to be picked up since 23 December, 2017.
A few small items were damaged also.

Pros and cons
Price
Service at quotation period
Slow
Damages
Moved from Sippy Downs (Australia) to Kerikeri (New Zealand).


Recommendation

The whole experience has been seamless. From initial contact, to the actual packing day and the continual communication throughout has made this relocation overseas stress free.

Pros and cons
excellent communication
excellent packing service
Moved from Melbourne (Australia) to Toronto (Canada).


Recommendation

-answered all my questions I had at the time of booking
-professional packing, nothing broke
-kept their delivery time schedule

Pros and cons
professional handling of all my questions
kept time schedule
Moved from Potts Point (Australia) to Hamburg (Germany).


Recommendation

Everything was exceptionally organised from collection to delivery.

Moved from Moorebank (Australia) to Levin (New Zealand).


No recommendation

3 month delivery, was initially advised it would be only a few weeks.

Pros and cons
fast response
competitive pricing
some comm's issues with shipment delays
Moved from Brisbane (Australia) to Christchurch (New Zealand).


Recommendation

We had Niel and David to pack; very friendly and helpfull and STRONG guys

Moved from Watson (Australia) to Sjælland (Denmark).


Recommendation

We dealt mainly with Mary Tamilo who was AMAZING. Mary kept us updated with everything and no question was to silly or to big. The packers Jackie and Pete were just as amazing. So polite and friendly and again nothing was too much bother. Would recommend OSS Brisbane to anyone.

Pros and cons
The people we dealt with were great
Moved from Gold Coast (Australia) to Paraparaumu (New Zealand).


Recommendation

Prompt responses to my queries. Value for money relative to others. Packers were both good at their jobs, and funny.

Pros and cons
Price
Quality of job
Moved from Melbourne (Australia) to Christchurch (New Zealand).


Recommendation

Everything went smoothly and the communication during the process was great

Pros and cons
Good personal assistance
Good communication
Moved from Bracken Ridge (Australia) to Hastings (New Zealand).


Recommendation

The service was extremely good and the packers were excellent.

Pros and cons
Very efficient
Good communication
Moved from Epping (Australia) to Rochester (United Kingdom).


Recommendation

Phone manors
Helpfull
Up to date
Prompt

Pros and cons
Manors
Prompt
Moved from Skye (Australia) to Vuda Point (Fiji).


No recommendation

My son's goods including his tools were offloaded the day they were to sail, for some reason and will not arrive until the end of October keaving him unable to earn an income for weeks. Not happy.

Moved from Good Coast (Australia) to Auckland (New Zealand).


Recommendation

.

Moved from Loganholme (Australia) to Hamilton (New Zealand).


No recommendation

They miscalculated how long our goods would take to reach our destination. So we were left in a new country in our house with no furniture and other household items for over a week. In addition we had many items broken. We have done 9 moves 3 internationally and this one resulted in the most furniture being broken.

Moved from Wahroonga (Australia) to Dunedin (New Zealand).


Recommendation

Very professional and friendly, nothing was a problem

Pros and cons
Professional
Friendly
Moved from Rochedale South (Australia) to Masterton (New Zealand).


Recommendation

Kindness, professional, honesty.

Moved from Brisbane (Australia) to Invercargill (New Zealand).


Recommendation

OSS was quick to response to my request for a quotation, their price was competitive, they had Australian an international accreditation and they were very easy to deal with on the phone.

Pros and cons
Service
Price
Moved from Coorparoo (Australia) to Vancouver (Canada).


Recommendation

They were quick and very communicative in terms of pick-up, pricing and moving overseas.

Pros and cons
Easy to deal with
Moved from Lane Cove (Australia) to Mississauga (Canada).


Recommendation

OSS World Wide Movers made the experience of an international move seamless and stress free from quote to delivery the service was exceptional from every department.

Pros and cons
Professional and friendly
Great correspondance
Moved from Gold Coast (Australia) to Wellington (New Zealand).


Recommendation

My shipment has not arrived in Canada yet. Service to this point has been excellent.

Pros and cons
Effiencent service
Prompt response to questions and keeping you updated
Moved from Beenleigh (Australia) to Calgary (Canada).


Recommendation

Their service and promote response to any questions or queries

Moved from Eimeo (Australia) to Denpasar (Indonesia).


Recommendation

From the very beginning to the end i.e. only from the time we communicate with the team through all the emails sent out with their prompt replies to the time whereby the personal effects were collected from the house in Point Cook, we were satisfied with the service given.

Pros and cons
The two guys who came to the house on 1 Feb 17 worked professionally!
More costly than other movers when comparisons were made
Moved from Point Cook (Australia) to Singapore (Singapore).


Recommendation

All good so far - nice people, quick pack up.

Pros and cons
Cheap
Contract work out in UK to other company so we're not sure what they will be like
Moved from North Lakes (Australia) to Cambridge (United Kingdom).


Recommendation

Post pick up contact has been hard to obtain and has been frustrating. A few items not to be packed were on the day

Pros and cons
Up front customer service
Need to oversee the pick up
Post pick up service
Moved from Sydney (Australia) to Singapore (Singapore).


No recommendation

They were absolutely useless. They messed every single part of our logistics, despite having 6 months notice to get it right. We had to rent furnished accommodation for 1 week because they could not get our container delivered on time, and then still deliver 3 days late because they forgot to lodge the correct paperwork (timely release of BOL). We slept the first 3 nights as a family on a mattress on the floor of our new house with no furniture. They made us pay 4 weeks in advance but still cold not get the BIOL released on time. All up, we paid $4000 in extra accommodation because of their incompetence.

Pros and cons
totally incompetent
Moved from Broadbeach Waters (Australia) to Chicago (United States).


Recommendation

From the girls in the office to the guys that came and packed up my stuff, they were all excellent and so helpful and friendly, especially when it came to filling out the paperwork.

Moved from Withcott (Australia) to Wanganui (New Zealand).


Recommendation

Everything went very smoothly

Moved from Brisbane (Australia) to Derbeyshire (United Kingdom).


No recommendation

Actual pack and move good but admin and contact in Brisbane very poor no information given on further paperwork and documents needed in Ireland. Communication very poor.

Moved from Brisbane (Australia) to Dublin (Ireland).


Recommendation

Absolutely amazing job done by the packers, the office staff were always polite and efficient right from the sales guys through to my coordinator who looked after me until my goods were being delivered in London. The delivery unpackers were fantastic unpacked and unwrapped my goods and took away the rubbish they were on time, polite and couldn't recommend them enough. I had a small claim for a piece of damaged furniture, OSS were prompt and helped me through the claims process as I insured with them. My furniture was returned me looking like brand new 2 weeks later. Thank you OSS for the best move ever!

Moved from Sydney (Australia) to London (Australia).


Recommendation

The customer service, and the removalist, and the care taken with the furniture was fantastic, and I could not have wished for any better.
Thanks so so much
Therese & Pauliasi

Moved from Caloundra (Australia) to Nausori (Fiji).


Recommendation

The team liaise & provide you with updates the whole way through from start to finish. Great customer service, professional & friendly team. Was very nervous about moving however by the time my goods arrived & had unpacked I was impressed at our my goods were not only in tact but all there. Would definitely use again. Thanks OSS!

Moved from Stretton (Australia) to Christchurch (New Zealand).


Recommendation

so far so good, we're only ... half way through guys; CMA CGM Mozart is still on Aus territorial waters; keep yr finger crossed;

Moved from Lyneham (Australia) to Warsaw (Poland).


Recommendation

The efficient manner in which each and everything that arose was answered fully and satisfactorily in a short time. Further I believe that OSS were concerned to look after the customer better than the other company who quoted. We were offered several options to choose from.

Moved from Cranbourne West (Australia) to Redruth (United Kingdom).


Recommendation

Hadn't arrived yet! Otherwise good!

Moved from Melbourne (Australia) to Blenheim (New Zealand).


Recommendation

The office staff I dealt with (Colleen Butcher) and the movers on the day (sadly I don't have their names) were unbelievable. Even for such a small move, they went out of their way to schedule a convenient time for me, then they confirmed it and turned up exactly when agreed. The two men worked like demons - professional, fast and...wow! just so fast!

Moved from Pearce (Australia) to Valetta (Malta).


Recommendation

Good communication throughout, responded to queries and clear information. However, will have to see the final state of the items when they arrive at destination.

Moved from Sydney (Australia) to Hong Kong (Hong Kong).


Recommendation

Moved from Sydney (Australia) to Alnwick (United Kingdom).


Recommendation

Still in the middle of moving but so far so good, they were very good at the uplift

Moved from Brunswick (Australia) to Manila (Philippines).


Recommendation

There hands on team plus thete administration process excellent

Moved from Melbourne (Australia) to Belfast (United Kingdom).


Recommendation

timely, delivery was good, packed well
except a few minor dents upon arrival

Moved from Mackay (Australia) to Surrey (Canada).


Recommendation

Moved from Brisbane (Australia) to Christchurch (New Zealand).


Recommendation

Well from the start of my enquiry with OSS Movers I dealt with Aaron and only him. It made it easy during a stressful time to deal with the same person. He had great customer service and was clear and concise with what I needed to do. OSS Movers were the most cost effective for our move. Would highly recommend OSS to others.

Moved from Sydney (Australia) to Christchurch (New Zealand).


Recommendation

My rating is based on the quoting process, packing and picking up. Our items have not yet been shipped overseas so shall see how that goes.

Moved from Reservoir (Australia) to Amherst (United States).


Recommendation

Excellent communication prior to move. Packers were super careful, helpful and polite. Cheapest price, excellent service.

Moved from Glebe (Australia) to Whistler (Canada).


Recommendation

in Australia OSS World wide Company i gave 5 starts good services and communication i am so happy of them but When it went to Thailand company to took over or deliveries not as happy as Oss world wide. Thanks for giving me some kind of chances to expressed my felling :)

Moved from Brisbane (Australia) to Samutsakorn (Thailand).


Recommendation

So far our things have been packed and taken to the warehouse but not shipped. Packing went well, we were just under the impression that the packers have used an excessive amount of paper which increased the volume. They also did not have bike cartons in place, even though they were informed that we have bikes.

Moved from Bondi Beach (Australia) to Freiburg (Germany).


Recommendation

Every deadline was met and every question answered whether by phone or email.

Moved from Brisbane (Australia) to Christchurch (New Zealand).


No recommendation

Packers did not listen to directions, left things in drawers and did not pack everything. Billed for additionals such as tranship while this was never mentioned previously while booking the service with full address details.

Moved from Sydney (Australia) to Oslo (Norway).


Recommendation

The whole moving process wuth OSS From start to finish was extremely stressfree. Household items arrived quick smart frm Brisbane to NZ.

Moved from Brisbane (Australia) to Kawerau (New Zealand).


Recommendation

Very professional easy to talk to company. Awesome on site packers. Good communication throughout. Great partners on the NZ side (Transworld). One small breakage which has been dealt with no hassles - If I was silly enough to shift overseas again I would definitely use these companies.

Moved from Maryborough (Australia) to Wellsford (New Zealand).


Recommendation

Excellent work and friendly

Moved from Sydney (Australia) to Zeebrugge (Belgium).


Recommendation

My goods are still in Melbourne waiting full container load for UK, slight delay, so far so good.

Moved from Leongatha (Australia) to Calstock (United Kingdom).


Recommendation

Good communication, polite and professional. Easy to deal with

Moved from Sunshine Coast (Australia) to Auckland (New Zealand).


Recommendation

Excellent service both in collection and packing and delivery in NZ

Moved from Bli Bli (Australia) to Rotorua (New Zealand).


Recommendation

Amazing company. All staff very helpful and friendly, from the person who did the first quote to the guys who did the packing.

Moved from Regents Park (Australia) to Singapore (Singapore).


Recommendation

Well organised and good communication of updates. Well packaged. No damage. Only criticism is that the packers in Brisbane missed packing two of the more important cables for the TV.

Moved from Brisbane (Australia) to Singapore (Singapore).


No recommendation

Expensive and irreplaceable ornaments/pieces smashed and/or broken
Very poorly packed at origin in the face of several instructions for care with these items...Devastated!!

Moved from Melbourne (Australia) to Wellington (New Zealand).


Recommendation

They were very helpful from the office to the packaging and removal guys. Very professional and friendly.

Moved from Mount Warren Park (Australia) to Eindhoven (The Netherlands).


Recommendation

Packaging and placing our goods in the container was good. Everything needed fitted and some of the nice to have things too.

Moved from The Ponds (Australia) to Almere (The Netherlands).


Recommendation

They were friendly, good price, good service and experienced.

Moved from Sydney (Australia) to London (United Kingdom).


Recommendation

All went smoothly, on time, no issues at all.

Moved from Carindale, (Australia) to Surin Beach, Surin (Thailand).


Recommendation

Really helpful and efficient. Able to pay in installments - so could use refund of my rental deposit to pay after uplift. Great and attentive staff. Also the cost, although underestimated, was extremely competitive.

Moved from Waverley (Australia) to Highworth (United Kingdom).


Recommendation

Re-wrapped my furniture to protect it, but some of my items in boxes were broken upon arrival.

Moved from Thornlands (Australia) to London (United Kingdom).


Recommendation

Efficient and responsive to questions.

Moved from Sydney (Australia) to London (United Kingdom).


Recommendation

Overall very helpful, slightly delayed in sending us required paperwork towards the end which made completing it a bit stressful.

Moved from Melbourne (Australia) to Singapore (Singapore).


Recommendation

There has been clear communication from the outset, and efficient moving of our goods. They had the most reasonable price for the service we required, and have exceeded our expectations to date.

Moved from Kinglake Central (Australia) to Levin (New Zealand).


Recommendation

Keep me well informed regarding when it was to be shipped and an approximate date for arriving. But most of all the friendly attitude and communication I received.

Moved from Port Macquarie (Australia) to Christchurch (New Zealand).


Recommendation

Rapido, información clara y fácil de entender, el equipo de trabajo es excelente

Moved from Brisbane (Australia) to Kuala Lumpur (Malaysia).


Recommendation

Had to get all sorted in very quick timeframe. They responded faboulously well. Nothing was too much. They followed up on every question promptly and went out of their way to help in a way I have never experienced before....and I have moved many times over the last 30 years.

Moved from Pymble (Australia) to Cascais (Portugal).


Recommendation

very professional!

Moved from Brisbane (Australia) to Christchurch (New Zealand).


Recommendation

Excellent upfront service and on removal day the staff were the best.

Moved from Hammondville (Australia) to Gaborone (Botswana).


Recommendation

We moved from Australia to England.
At the Australian end the service was fantastic and we were very happy with the guys who came to pack over a two day period. Very professional and hard working. When we received our goods at the UK end it was not as professional but it was satisfactory and definitely much better than other stories I heard from expats. Thats why overall I give them 4 out o5

Moved from Caulfield North (Australia) to St Albans, Hertfordshire (United Kingdom).


Recommendation

They were very helpful through out the whole process were very professional and explained each step of the move

Moved from Redlands (Australia) to Hamilton (New Zealand).

Headquarters

OSS World Wide Movers

PO Box 233, Seven Hills, NSW
Sydney 1730
1300 790 622

Branches

Brisbane 8 Osprey Drive, Brisbane, QLD 4178
(+61 7) 3348 2500
Dandenong South 30 Gaine Road, Dandenong South, VIC 3175
(+61 3) 9799 5800
Kings Park 9 Goulburn St, Kings Park, NSW 2148
(+61 2) 8825 9300