About
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Sirelo asks...
What is your insurance policy? How do you deal with damaged items?
What is the best advice you would give to customers?
Reviews
We were never reimbursed for all our very badly damaged furniture!! Smashed fridge, King living furniture all scratched everywhere, cupboards upside down and smashed, toolboxes dropped and smashed, even after them emailing us a promise to send out their insurance company! When we arrived at night in QLD 24 hrs after the truck drivers dropped off our stuff, the house front double doors were wide open, and lights on!! No apologies when we told them. Lucky we were not robbed and lost everything!!! I honestly have never dealt with a worst business. AVOID AT ALL COSTS. Terrible attitude.Read more
Made a booking for a certain time, well in advance. They didn't show up and didn't answer calls until hours later, costing us money in hotel bills and spoilt food. 5 star ratings are obviously fake. Good luck trying to get a deposit back too.
Please don't trust this company