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What makes your company stand out?
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Services
National moving
Car & Vehicle transport
Piano transport
Pet transport
Art transport
Associations
AFRA
About
At Classic Removals they know that choosing a removalist that will look after you and your furniture as well as your home is difficult. With Classic Removals you can be sure that your moving team is fully trained as specified by the Australian Furniture Removers Association. Classic Removals will supply you with a written contract free of charge that ensures you the customer will be covered by the consumer protection lawsRead more
Sirelo asks...
What is your insurance policy? How do you deal with damaged items?
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What is the best advice you would give to customers?
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Have you moved with this company?
We'd love to hear about your experience.
Reviews
Karen Chick
October 10, 2024
on Google
So happy with my move today. Chad and Blake were absolutely wonderful. Nothing was too much trouble.
Wishing you both all the best.
I would highly recommend them.
Wishing you both all the best.
I would highly recommend them.
Grace de couter
September 28, 2024
on Google
Shaun, Blake and 1 other guy were fabulous. Beginning at 9 in the morning and all the way through to 10:00. No complaints and they made sure everything was packed safely and moved safely. Would definitely use there services again.
Terri Farrelly
August 1, 2024
on Google
This is the second time I've used Classic Removals and I couldn't be happier. Chad and Cam were absolutely brilliant - moving difficult items with great care and attention, and going above and beyond to help me really is much appreciated. I'll be back again soon for another two moves, and will be asking specifically for Chad and Cam. I highly recommend Classic Removals - thank you!
Samantha Locker-Lampson
July 27, 2024
on Google
The best experience I’ve ever ever had with moving. My things were packed with absolute care, the truck was packed from floor to ceiling. These guys went above my quote to make sure I was looked after. I highly recommend this company on all levels. Not only did they look after my things but my emotional well being, everyone I spoke to within this company leading up to my move was such a pleasure. I can’t thank you enough for a wonderful supportive move 🌺
Peter Banning
July 18, 2024
on Google
Well, I won't be using these guys again.
The lead up to my move was great. It seems like they had good systems in place and Tanya told me she would be my representative throughout the move should I have any questions.
Come to the moving day and all was good, they boys were doing a great job. They put a protector on the door frame and were wrapping furniture in the truck.
Come to the end of the move and the boys were finished. The did leave my dining table upside down after putting the legs back in which I thought was strange.
Now the problems began.
1. Flipped the table right way up and found damage in the table top.
2. Reported to the boys before they left and it seemed they knew the damage was there
3. Notes on the paperwork with the boys and sent an email to the office
4. Later noticed that one of the legs had been over tightened and damaged too so notified the office
5. Received invoice for additional time over the minimum 4 hours that were paid upfront
6. Some emails back and forth, some went unanswered and some received unprofessional responses with no resolution.
7. Phones the office and said I've been sending emails but have not heard back. The response in got was 'oh, I'm familiar with your emails' and again no resolution offered
8. Finally received an email from Brad with a suitable resolution that they would pay some $600 towards the damages being made up of the $242 additional time and $358 deposited into my account.
9. Unsurprisingly, this has not been paid and no further replies to any emails sent.
In summing up, everyone makes mistakes from time to time but if you can't deal with them correctly you are going to lose customers. I certainly will look elsewhere for my next move.Read more
The lead up to my move was great. It seems like they had good systems in place and Tanya told me she would be my representative throughout the move should I have any questions.
Come to the moving day and all was good, they boys were doing a great job. They put a protector on the door frame and were wrapping furniture in the truck.
Come to the end of the move and the boys were finished. The did leave my dining table upside down after putting the legs back in which I thought was strange.
Now the problems began.
1. Flipped the table right way up and found damage in the table top.
2. Reported to the boys before they left and it seemed they knew the damage was there
3. Notes on the paperwork with the boys and sent an email to the office
4. Later noticed that one of the legs had been over tightened and damaged too so notified the office
5. Received invoice for additional time over the minimum 4 hours that were paid upfront
6. Some emails back and forth, some went unanswered and some received unprofessional responses with no resolution.
7. Phones the office and said I've been sending emails but have not heard back. The response in got was 'oh, I'm familiar with your emails' and again no resolution offered
8. Finally received an email from Brad with a suitable resolution that they would pay some $600 towards the damages being made up of the $242 additional time and $358 deposited into my account.
9. Unsurprisingly, this has not been paid and no further replies to any emails sent.
In summing up, everyone makes mistakes from time to time but if you can't deal with them correctly you are going to lose customers. I certainly will look elsewhere for my next move.Read more
Christine Churchin
June 14, 2024
on Google
We had two young guys named C... and C....so polite.
They packed up our things with such ease and care. Just amazing. Would thoroughly recommend Classic Removals. Great storage. Lovely Office Staff.
They packed up our things with such ease and care. Just amazing. Would thoroughly recommend Classic Removals. Great storage. Lovely Office Staff.
