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National moving
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What is your insurance policy? How do you deal with damaged items?
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Reviews
Kim Livingstone
August 22, 2025
on Google
These removalists arrived 2.5 hours late! Already exhausted from a previous job. They took little care and were slow. They were careless about placement of boxes in the new property & careless about reassembling a bed, that collapsed a week later. Before the job was finished, they told me they had to leave and return at 6am the next day. This didn't suit me, as I had a contract to vacate the property on that day. They insisted that I paid in cash. I believe these guys were overbooked. It would have been better, if they told me at the time of booking.... Disappointed...
Alex Jones
August 17, 2025
on Google
Recently moved from Fremantle to Hamilton Hill and simply couldn’t have done it without The Smooth Movers. They were super careful with our stuff and worked really hard to make it all work on the day. Would highly recommend!
Virna Afonso
August 6, 2025
on Google
Wonderful experience!
I was very anxious, as this was my first time moving house—there were lifts, tight spaces, heavy furniture, and multiple stops (including storage). But Yago and Rafael handled everything so smoothly, just like the company name promises.
They were fast yet careful, and incredibly friendly throughout the whole process. I couldn’t be more grateful—thank you both so much!
I was very anxious, as this was my first time moving house—there were lifts, tight spaces, heavy furniture, and multiple stops (including storage). But Yago and Rafael handled everything so smoothly, just like the company name promises.
They were fast yet careful, and incredibly friendly throughout the whole process. I couldn’t be more grateful—thank you both so much!
Steven Livsey
June 27, 2025
on Google
This is the worst removalist company I have ever used. They damaged all my equipment and refused to pay over $10,000 worth of damages. I do not recommend anyone using these guys. I repeat. I do not recommend anyone using these guys. They are very unprofessional. I’m not good at their job. I caught two of them smoking marijuana in my kitchen.
Kate Cruickshank
May 17, 2025
on Google
After a terrible first quote from another notable name in the business we reached out to Kris and the team at Smooth Movers for assistance. We couldn't have been happier with our service. We thoroughly underestimated the intensity of our removal job (very large house) and our team spent a very busy 12 hours diligently shifting all our gear between the houses. We were very impressed with the friendly and helpful nature of our team of 3 - Marcos, Igor and Juan and couldn't recommend them enough. They didn't complain once the entire day; we're beautifully polite and just got the job done to the best of their abilities. I don't know how they did it but they did! Price was very very reasonable and all the admin side was super easy from the get go. 5 stars. We moved locally in the Perth Hills.
Chi
February 14, 2025
on Google
Excellent service. They were very professional and we were impressed both with how quickly and how carefully they worked. It made for a smooth and stress free move.
