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Services
International removals
Excess baggage
Car & Vehicle transport
Associations
About
Star Moving is a relatively new entity in terms of years but every employee has an individual experience of more than seven years in the industry. They have built a reputation of providing quality services to their customers in such a short period, helping them moving overseas with Personal effects or Baggages.
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What is your insurance policy? How do you deal with damaged items?
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Reviews
Rahul Ganguly
April 2, 2025
on Google
Very happy with the service. The box reached destination in India in excellent condition. Communication with star moving Australia was fantastic. Highly recommended.
Nico
March 27, 2025
on Google
TL;DR: poor coordination and last mile communication, excessive charges. But polite.
Star Moving was the Australian delivery partner of the service provider we engaged from Singapore. Up until the clearance in NSW, things were smooth.
For the last part of the delivery, communication was insufficient and charges were excessive:
1) Before delivery arrangements, a staff called to address some questions, offering to come back with a plan, but never did.
2) We indicated that use of the lift required booking
3) A delivery date was offered, and after indicating that the date wouldn't work, and suggesting another date, another staff told us they'd check with dispatch and let us know. They never did.
4) One day beforehand, we got a text message informing us of the delivery, on the date that we said would be adequate, as we couldn't book the lift
5) On the day, delivery team shows up, ask where to park and to get the gate open, to use the lift. While the delivery team was lovely, we had to scramble to get the building manager to get us lift access, and had to interrupt a work meeting to attend.
Overall, we helped, got the delivery team in and out in 20 minutes. We were charged $198 for lift access charges.
Poor coordination, excessive charges, and when we reach out to suggest that a refund of the lift access fees would be appropriate, this was not entertained at all.
Polite throughout, but it doesn't change the fact that communication was poor, and charges excessive.Read more
Star Moving was the Australian delivery partner of the service provider we engaged from Singapore. Up until the clearance in NSW, things were smooth.
For the last part of the delivery, communication was insufficient and charges were excessive:
1) Before delivery arrangements, a staff called to address some questions, offering to come back with a plan, but never did.
2) We indicated that use of the lift required booking
3) A delivery date was offered, and after indicating that the date wouldn't work, and suggesting another date, another staff told us they'd check with dispatch and let us know. They never did.
4) One day beforehand, we got a text message informing us of the delivery, on the date that we said would be adequate, as we couldn't book the lift
5) On the day, delivery team shows up, ask where to park and to get the gate open, to use the lift. While the delivery team was lovely, we had to scramble to get the building manager to get us lift access, and had to interrupt a work meeting to attend.
Overall, we helped, got the delivery team in and out in 20 minutes. We were charged $198 for lift access charges.
Poor coordination, excessive charges, and when we reach out to suggest that a refund of the lift access fees would be appropriate, this was not entertained at all.
Polite throughout, but it doesn't change the fact that communication was poor, and charges excessive.Read more
Karen Uzelac
March 18, 2025
on Google
Virk and Surinda were amazing. They did extra time and moved 3 loads in a day. I highly recommend Star Moving Australia for and efficient , cost saving and very helpful move.
Ahmad Nawaz Cheema
February 10, 2025
on Google
Highly recommend the team. Starting from
Sameer, Arpan, and then Manpreet and Arsh, have answered all my queries and helped in extremely
Professional packing.
Sameer, Arpan, and then Manpreet and Arsh, have answered all my queries and helped in extremely
Professional packing.
Ishita Jain
October 15, 2024
on Google
Manpreet and Aman came to deliver and unpack our furniture. They were really helpful and got everything done with precision and comfortably. Amazing service. Really appreciate the work!
Honey Sharma
September 6, 2024
on Google
We have used the star moving twice in last 4 months, the exceptional service they provide with great ease that too at very affordable price.
Thanks Arpan and team for all your support and cooperation.
Highly Recommended!
Thanks Arpan and team for all your support and cooperation.
Highly Recommended!
