Pros and cons
Price (3)
Efficient (2)
Professional (2)
80% of the users recommend this removalist
Grace Removals Group4 Tucks Road
2147 Seven Hills
02 9838 5600
About removalist Grace Removals Group
Grace Removals Group offers home, corporate and commercial moving services, and their staff continue to train in specialised areas of relocation, including fine art and international relocations, all while preserving their long history of quality customer service.
Associations
Grace Removals Group is accredited by the following associations:
Associations
Grace Removals Group is accredited by the following associations:
Reviews
Reviews
There are currently 30 reviews for Grace Removals Group.
Write a reviewRecommendation
So far so good, our items have yet to arrive in Australia But they repacked and have placed our belongings in a shopping container and they are now on a ship headed this way.
Moved from Sacramento (United States) to Belgian Gardens (Australia). Recommendation
OK , the pickup was very good, top people, The office was supportive in every way. Paperwork done in my available time , no big dramas to not complete it NOW, ( huge relief with whatever else was going on ) Still to be shipped to NZ , consolidation takes time. I'm not in a hurry, so that's a bonus.
Pros and consefficient pickup
Good liason with the Office.
Moved from Sydney (Australia) to Auckland (New Zealand). Recommendation
Every thing good
Moved from Padbury (Australia) to Prichard (United States). No recommendation
Unfortunately a case of over promise and under deliver.
Great communication and help during the assessment phase. Then all down hill.
Turned up 6 hours late on pack up truck day (packers the day before we very good however).
Goods arrived at destination and waited 73 days before they can deliver. Excuses made on customs but not communication was given. Had to follow up 3 times each week before a response was given which was very vague. Asked for ongoing communication so I didn’t have to chase but was never received. Had to chase for information each time.
Final straw was charged unknown and extra costs for handling and storage which was Grace’s fault for delayed delivery.
Pros and consVery poor communication
Hidden costs
Moved from Sydney (Australia) to Whangarei (New Zealand). Recommendation
They were easy to work with and offered just what we needed, nothing was to hard.
Pros and consEasy to work with
offered what was needed
Moved from MADELEY (Australia) to Tauranga (New Zealand). No recommendation
The price is okay but the process took so long
Pros and consCheaper
Response from the company takes a long time
Moved from Bonn (Germany) to Adelaide (Australia). Recommendation
I had a hiccup or two with them,nothing serious
Pros and consContactable
Efficient
Moved from Perth (Australia) to Ruatoria (New Zealand). Recommendation
The customer care was hands on and personal... rater important when you are putting everything your worked for your whole life in their hands. They came and did an initial quote at the house and a final quote once we were sure of what we were and weren't taking. this made it easier to decide what we wanted or didn't want to take to stay in budget with our move.
Pros and consjust everyting... we were really happy and will use them in our next move
Moved from Griffith (Australia) to Bedonia (Italy). Recommendation
Reasonably priced and professionals.
Pros and consPrice is right
Moved from Newcastle (Australia) to Lincoln (United Kingdom). Recommendation
Friendly, professional service
Pros and consprofessional staff
Good price
Moved from Point Cook (Australia) to Auckland (New Zealand). Recommendation
We left everything to them as I was seriously unwell they organised the car house and pet with absolutely no stress to me even helped with paperwork...they went above and beyond to help this has been our least stressful and easiest move internationally we have ever done and were very grateful to the movers at Grace Removals
Moved from Gold Coast (Australia) to Timaru (New Zealand). Recommendation
They shifted me 2014 from Australia to Hungary, Super!
Moved from Karad (Hungary) to Hobart Tasmania (Australia). Recommendation
Charged 6800 because I wanted a 29 foot container for exclusive use. I did not want shared fright.
Fantastic service, the whole processing was polite, honest, reliable, calm, immediate and professional. Even the packing team was a pleasure to work with. I am impressed with the accuracy of the labelling. Have relocated internationally several times, this was the best company I have used.
Moved from Terrey Hills (Australia) to Herford (Germany). Recommendation
Pretty good - were late for pickup but overall good experience
Moved from Potts Point (Australia) to Hulland Ward (United Kingdom). Recommendation
The customer service representative who visited me was bright, bubbly, and knew what she was talking about. Very straight talker, follow up was fantastic, this company made me feel important. The day the movers arrived, they were both professional and mademe feel relaxed about packing my belongings. I felt comfortable with my choice.
Moved from Perth (Australia) to Greymouth (New Zealand). No recommendation
Sydney office seems to have far too many people working on the one move, lots of repeated paperwork, and not the best communications, sales man was good, as was head packer, however the junior packing man who wrote the move inventory did not match this up at all to the pre supplied numbered inventory from us.....this has caused a nightmare for the receiving grace branch in NZ and for us
Moved from Alexandria (Australia) to Alexandria (New Zealand). Recommendation
The final price did come in higher than expected however I am convinced that this would have happened with any of the movers.
Moved from Sydney (Australia) to Auckland (New Zealand). No recommendation
Annoying damage like dents and chipped corners of furniture, mattress ticking rubbed off causing holes and breakage of lamps,dents on freezer top. Nothing major but enough to get under your skin.
Moved from Melbourne (Australia) to Auckland (New Zealand). Recommendation
On time, good communication, careful in handling boxes
Moved from Hillarys (Australia) to Oss (The Netherlands). Recommendation
We had no problems (as apposed our move to NZ with another company) this company was pleasant to deal with, our container arrived on the date promised & the trucking company they used were fantastic & were able to get the container into place without any hassles or fuss
Moved from Gisborne (New Zealand) to Melbourne (Australia). No recommendation
The Melbourne office was fantastic. Fast, efficient service.
The Auckland office has been awful, little contact and delivery timeframe advised has been far exceeded. We have yet to receive our shipment a month after arriving in NZ
Moved from Wyndham Vale (Australia) to Rotorua (New Zealand). No recommendation
It seemed like Grace had no experience in relocating to China. Major issues with customs due to non itemised inventory, items not valued etc... Lucky I have excellent support in China from other means.
Moved from Adelaide (Australia) to Ningbo (China). Recommendation
Great service, smooth removal, no issues to date
Moved from Mount Hawthorn (Australia) to Port Elizabeth (South Africa). Recommendation
Quick and professional service
Moved from Hastings Point (Australia) to Dargaville North Auckland (New Zealand). Recommendation
Nice and helpful staff, shipment has not arrived at destination yet.
Moved from Syndey (Australia) to Auckland (New Zealand). Headquarters
Grace Removals Group
4 Tucks Road
2147 Seven Hills
02 9838 5600
Branches
Alice Springs 9 Elder Street, NT 0870, Alice Springs
02 6024 5822
Altona 22 Salta Drive, VIC 3025, Altona
03 9680 0300
Beverly 30 Charles Road, SA 5009, Beverly
08 8405 5000
Breakwater 24 Industrial Place, VIC 3219, Breakwater
03 5221 4505
Brighton 63 Greenbanks Road, TAS 7030, Brighton
03 6263 6082
Broome 7 Archer Street, WA 6725, Broome
08 9192 2232
Bunbury 88 King Road, WA 6230, Bunbury
08 9791 5108
Bunbury 13 Gibbons Road, WA 6230, Bunbury
08 9725 4222
Bundaberg 2/22 Production Street, QLD 4670, Bundaberg
07 4151 0584
Burleigh Heads 12 Junction Road, QLD 4220, Burleigh Heads
07 5593 7574
Burleigh Heads 23 Alex Fisher Drive, QLD 4220, Burleigh Heads
07 5593 4088
Campbelltown 9 Hepher Road, NSW 2560, Campbelltown
02 4645 8000
Eaglehawk 13 Baldock Court, VIC 3556, Eaglehawk
03 5444 5858
East Arm 11 Campion Road, NT 0822, East Arm
08 8984 3433
Forrestfield 236 Berkshire Road, WA 6058, Forrestfield
08 9454 0999
Glenvale 807-809 Greenwattle Street, QLD 4350, Glenvale
07 4614 0594
Hallam 195-201 Princes Highway, VIC 3803, Hallam
1300 209 036
Hallam 195 - 201 Princes Highway, VIC 3803, Hallam
03 9796 5155
Hume 54 Sawmill Circuit, ACT 2620, Hume
02 6232 1000
Kalgoorlie 16 Close Way, WA 6430, Kalgoorlie
08 9454 0999
Karratha Lot 1958 Pyramid Road, WA 6714, Karratha
08 9185 1009
Kunda Park 25 Enterprise Street, QLD 4556, Kunda Park
07 5445 5200
Mayfield West 7 Laurio Place, NSW 2304, Mayfield West
02 4960 7607
Milpara 548 Albany Highway, WA 6330, Milpara
08 9842 1222
Mount St John 67 Toll Street, QLD 4818, Mount St John
07 4774 5035
Orange Lot 3 Industry Drive, NSW 2800, Orange
02 6393 5200
Paget Mackay 2 Elvin Street, QLD 4740, Paget Mackay
07 4952 5666
Portsmith 6/14 Toohey Street, QLD 4870, Portsmith
07 4035 5061
Rockhampton 80 McLaughlin Street, QLD 4701, Rockhampton
07 4936 1016
Seven Hills 4 Tucks Road, NSW 2147, Seven Hills
1300 766 233
Tamworth 16-18 Dampier Street, NSW 2340, Tamworth
02 6765 4700
Unanderra 64 Doyle Avenue, NSW 2526, Unanderra
02 4271 8388
Warana 40 Premier Circuit, QLD 4575, Warana
07 5450 1144
Webberton 233 Flores Road, WA 6530, Webberton
08 9923 2220
Wedgefield 1642 Moorambine Street, WA 6721, Wedgefield
08 9172 1311
Wendouree 13 Caravan Street, VIC 3355, Wendouree
03 5339 2246
West Footscray 9 Ashley Street, VIC 3012, West Footscray
03 9680 0300
Willawong 420 Sherbrooke Road, QLD 4110, Willawong
07 3246 6777
Wodonga 61 Wigg Street, VIC 3690, Wodonga
02 6024 5822
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