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What makes your company stand out?
This moving company has not yet answered this question.
Services
International removals
National moving
Car & Vehicle transport
Pet transport
Art transport
Associations
FIDI
IAM
AFRA
About
Grace Removals Group offers home, corporate and commercial moving services, and their staff continue to train in specialised areas of relocation, including fine art and international relocations, all while preserving their long history of quality customer service.
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Sirelo asks...
What is your insurance policy? How do you deal with damaged items?
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What is the best advice you would give to customers?
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Have you moved with this company?
We'd love to hear about your experience.
Reviews
506
Sirelo and Google reviews
64% of the users recommend this removalist
P.S.
December 10, 2023
on Sirelo
After several abortive attempts to get companies in the UK to understand that I already live in Australia, I found Grace easy to deal with and it was all wrapped up in days
Helpful
Moved from Maudlam (United Kingdom) to Perth (Australia)
A.F.
October 26, 2023
on Sirelo
Poorly packed my goods, once arrived to Australia, I have $13,000 worth of damage, which is now having to go through my insurance claim which is still pending, months later.
Unvorsichtig mit Möbeln
Moved from Pirna (Germany) to Perth (Australia)
J.L.
July 21, 2023
on Sirelo
Regular communication, patient updates and reasonable price. The sales person delivered some boxes as requested before the shipping date.
Price
Moved from Camberwell (Australia) to Peterborough (Australia)
Z.
October 5, 2022
on Sirelo
They deserve a high rating as they have amazing customer service and treated me with respect especially with how nervous I was
Moved from Ellen Grove (Australia) to Brighton (United Kingdom)
B.A.
July 13, 2022
on Sirelo
The worst service provider experience of my life. We were hugely overcharged for what i thought was maybe worthwhile for a premium service.
the move from Sydney to Melbourne took them 9 days to move. Broken things everywhere. I got harassed multiple times a day for an invoice discrepancy but when it cam to getting any assistance it was radio silence. Would certainly not recommend and will never use them again.
the move from Sydney to Melbourne took them 9 days to move. Broken things everywhere. I got harassed multiple times a day for an invoice discrepancy but when it cam to getting any assistance it was radio silence. Would certainly not recommend and will never use them again.
expensive, unresponsive, no accountability
Moved from Sydney (Australia) to Melbourne (Australia)
A.
May 24, 2022
on Sirelo
I wish I could give no stars.
I don't know where to start, just shy of 4000 dollars to move 16km away, pre pack came and left within 3.5 hours, the next day, we had boxes left 3 high, no beds for my children, left at 6pm with a mess, broken furniture, advised of a full refund which was just lip service, now weeks later still dealing with their mess, I am appalled that they are even running
I don't know where to start, just shy of 4000 dollars to move 16km away, pre pack came and left within 3.5 hours, the next day, we had boxes left 3 high, no beds for my children, left at 6pm with a mess, broken furniture, advised of a full refund which was just lip service, now weeks later still dealing with their mess, I am appalled that they are even running
None
Sales advised after the stressful event that he isn't operations and not to contact him
All of it
Lies and deceit
Moved from Thirlmere (Australia) to Wilton (Australia)
