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National moving
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Reviews
Matthew Stocco
September 21, 2024
on Google
Booked them for a move from Abbotsford to Caulfield North, starting 830-930 on 30 August. Attached is an image of the messages I sent to the coordinator for the movers, which summarises most of the early issues. Note my statements weren't challenged or questioned by the coordinator. I'll add to those two issues (made up road works, getting lost in the building & walking down stairs) the fact that whenever I wasn't with them they were moving slowly.
Neither of the two individuals moving the items apologised for these events. To emphasise how bizarre they were, there were two, small roadworks signs noting there were road works some 500m away from my place, and when I showed them the google maps route with a clear drive straight to my place, they just nodded. And after asking how one of them was able to get lost in the building, and walk down stairs instead of taking a lift to G, he again just sort of said 'Okay'. I walked with them the rest of the 'packing up'.
From my original place, to my new place, and in completing unpacking, all went fine, although slowly. They'd extended the completion time expertly, by the time they finished it was 4.0 hours on the dot. For context, the last move I did was for 20% more stuff and a +5km distance, and took 3.5 hours.
When I asked for a receipt before paying they then refused, and insisted I pay via PayID, or cash. Then commenced a 15-minute group conversation between me, them, and their coordinator on the phone, before I was able to be sent a bill. They didn't offer any reduction in price. I paid the bill immediately.
I'd recommend this company charge more for their services instead of permitting their employees to employ embarrassing tactics to extend and complicate the move. Moving is stressful enough as it is. This was a terrible experience.Read more
Neither of the two individuals moving the items apologised for these events. To emphasise how bizarre they were, there were two, small roadworks signs noting there were road works some 500m away from my place, and when I showed them the google maps route with a clear drive straight to my place, they just nodded. And after asking how one of them was able to get lost in the building, and walk down stairs instead of taking a lift to G, he again just sort of said 'Okay'. I walked with them the rest of the 'packing up'.
From my original place, to my new place, and in completing unpacking, all went fine, although slowly. They'd extended the completion time expertly, by the time they finished it was 4.0 hours on the dot. For context, the last move I did was for 20% more stuff and a +5km distance, and took 3.5 hours.
When I asked for a receipt before paying they then refused, and insisted I pay via PayID, or cash. Then commenced a 15-minute group conversation between me, them, and their coordinator on the phone, before I was able to be sent a bill. They didn't offer any reduction in price. I paid the bill immediately.
I'd recommend this company charge more for their services instead of permitting their employees to employ embarrassing tactics to extend and complicate the move. Moving is stressful enough as it is. This was a terrible experience.Read more
Amith Singh
August 30, 2024
on Google
Vick was an awesome guy. Very reasonably priced. He and his staff moved my house from Yarraville to Clyde North. They were very careful with the furniture and also my fragile items were well taken care off. Will definitely recommend and use his services in future.
Vin Sharma
August 26, 2024
on Google
These guys were great, helped me move my mate from his old flat to his new house.
Really took care of all his stuff, nothing was damaged and the service was swift, excellent to work with and will call them when I plan on moving. Highly recommend! Every one call them and take benefits of their moving service.🙇
Really took care of all his stuff, nothing was damaged and the service was swift, excellent to work with and will call them when I plan on moving. Highly recommend! Every one call them and take benefits of their moving service.🙇
Clare Goodwin (A-minor)
August 26, 2024
on Google
Wow! incredible moving services!!!
•Arrived on time, bright eyed and ‘ready to go’ energy!
•Polite, BIG STRONG courteous fella’s, with ample muscles for the heavy stuff
•Really careful with my collection of vintage glassware, everything made it unscathed, we were expecting at least a couple of casualties, but no, everything arrived in one piece!
•These Vics Movers guys were quick! We had stairs at one home and lift at the other, they had no trouble negotiating awkward shaped vintage pieces into our little lift and around corner stairs, that had to be seen to be believed! Clearly experienced movers!
•Communication from admin was clear, concise, accomodating and they went above and beyond *which got us out of a major pickle, after Holloways left us with half a home unmoved and dissolved our moving budget.
•SO CHEAP!! VIC MOVERS WERE 1/3 of the cost of Holloways and literally took HALF THE TIME to move our belongings!
Just INCREDIBLE! I don’t wish to ever move again but if/when I do, I will be heading straight to Vic Movers FIRST!
Thank you guys! An exceptional standard!
Quality service!
I couldn’t be happier, thank you SO MUCH!
Kind regards
ClareRead more
•Arrived on time, bright eyed and ‘ready to go’ energy!
•Polite, BIG STRONG courteous fella’s, with ample muscles for the heavy stuff
•Really careful with my collection of vintage glassware, everything made it unscathed, we were expecting at least a couple of casualties, but no, everything arrived in one piece!
•These Vics Movers guys were quick! We had stairs at one home and lift at the other, they had no trouble negotiating awkward shaped vintage pieces into our little lift and around corner stairs, that had to be seen to be believed! Clearly experienced movers!
•Communication from admin was clear, concise, accomodating and they went above and beyond *which got us out of a major pickle, after Holloways left us with half a home unmoved and dissolved our moving budget.
•SO CHEAP!! VIC MOVERS WERE 1/3 of the cost of Holloways and literally took HALF THE TIME to move our belongings!
Just INCREDIBLE! I don’t wish to ever move again but if/when I do, I will be heading straight to Vic Movers FIRST!
Thank you guys! An exceptional standard!
Quality service!
I couldn’t be happier, thank you SO MUCH!
Kind regards
ClareRead more
Michelle Bianchini
December 3, 2023
on Google
Would like to thank Vic and his guys yesterday for a big job. !!! We had to go to three destinations to pick up stuff and it wasn't a bother at all for them. Hard working and always smiling recommend them highly.
bon marsy
October 9, 2023
on Google
They did get my things from A to B but could not have been worse about it. Really slow with zero ability to pack a van efficiently using the space. They kept packing themselves into the van and then had to squeeze and climb over stuff to get out. If it wasn't so frustratingly time-wasting it would have been funny. I moved a lot of the boxes myself as they were so slow. I have moved many times so have other removalists to compare this experience to. They were disrespectful, rude and intimidating plus one spent time I was paying for hitting on me while another used my toilet and missed the bowl leaving me to discover it and clean it up later. They literally laughed at me when I calmly tried to voice my concerns. I'm left feeling gaslit and wondering if the good reviews about this company are written by real clients.
