Allied Pickfords
Pros and cons
Richlands QLD 4077
Chamber of Commerce
Registration number is unknown
About moving company Allied Pickfords
Allied Pickfords has been moving people’s homes and offices for almost 400 years. They have an impeccable track record as specialist removalists, helping everyone, from corporates to individuals, with the highest standards of services.
Services
Type of Mover
Associations
Services
Type of Mover
Associations
Details
Missing items . No updates unless you ring them. Very nice to start but when complaining about missing items they were very rude. My friends shipment had to be taken to storage before she found a permanent address and before they could be unpacked. The boxes had to be signed for at this stage . They claim they should have been unpacked while in storage and checked which is ridiculous as they had to be moved again. Because they weren't unpacked in storage and the boxes were signed for, they say she can't make an insurance claim. Very angry and disappointed. they finally gave her the name of the insurance company they use but didn't know their address. Very unprofessional. She doesn't have email but I have been the email contact .
The people I have interacted with at Allied Pickford were all personable and professional. They answered questions in a timely fashion, helped me through the customs process and on the day of packing and loading of the truck they were super quick but still took care.
They are so bad at their jobs, it makes me angry they are somehow the main shipping coming in Aus. I've had the unfortunate experience of using them four times.
They do not do their basic jobs. They're the worst communicators. Not only do they not provide updates they don't reply to emails. They lose forms you've already sent and filled in. They ignore your shipping until you contact them asking what's going on.
We also used their packing service and they wrapped one bottle of nail varnish into a ft worth of wrapping. Meaning in the end there were THREE times the amount of boxes then there should have been.
Con artists!
They also didn't pack what was asked and left valuable items behind that were not able to be recovered.
How they're still in business is beyond me. AVOID AT ALL COSTS!
Absolutely so so disappointed, never fulfilled their promise in terms of times, service, actually nothing was done with any professionalism whatsoever. Would not recommend them to anyone who has self respect or standards they wish to be upheld
Excelent communication
Perfect timing
Careful packing
Hassle free, quick, organised, everything you could ask for and more. The team arrived as agreed, were very fast and professional.
The office staff in Brisbane were rude, lazy and in my opinion bitchy. I constantly had to call them about what was happening and her excuse was she was too busy and got a hundred emails a day and didn't have time to check every single email. Considering she was our consultant and we were supposed to be moving in 10 days I would have thought we would be on her radar. Her lack of communication was unprofessional. Of course when I asked to speak to a manager I was in the wrong. She said I made her cry. Get a job where you can cope!
It appeared to us that the sending and receiving ends of the mover did not communicate as well as w would have expected, and we found ourselves being the intermediary
The packing was shocking either items were over wrapped and packed,ie two to three items in a box mainly full of paper and my paintings were just covered in to layers of card board with more than one painting in eash pack with nothing between them,soa few paints got scratched they used to have special boxes for paintings.My antique table either handled or stored roughly as all the legs were almost falling off, cost $300 to get repaired our tv stand was squashed the timber shattered totally broken.look I could go on!!!!! Sadly we could not claim insurance as we had our possessions in storage until we bought our home in NZ and the time frame 90 days had expired.
They were efficient
Very helpful from planning to actual moving.
workable team that everyone seemed to know what was happening
Outstanding service and communication in Sydney, and even better if possible in Thailand. Couldn't have been more cooperative and helpful. Everything arrived on time and in good condition.
excellent service from lovely people
Arrived at specified time. The team were friendly. Professional at their job, and quick.
Most helpful and prompt service
Good service
So far so good. I have not received my shipment so cannot give a true rating. For now, just 8.
Everything ran smoothly on the Sydney end. Great blokes who genuinely cared about our belongings.
No problems. W ent out of their way to fit our move into busy Xmas period
Allied said they would deliver my 12 tea boxes in 6 to 8 weeks. Ended up being 16 weeks.
They said that my boxes waited in storage until they could fill a shipping container.
Still in transit. I cant give a full rating until the belongings arrive
They just made us feel very special and nothing was a problem. The guys that packed our furniture were amazing and treated our furniture with good care. They were wonderful when our house sold very quickly and had organised our pick up in 1 day...amazing.
truley a no1 service
Our shipment is still in progress. Communication was good, packing was fast and professional. We're able to track our shipment.
We are still in the process of moving, but so far so good
Hazzel free.
Kept very informed
Very quick to respond with quote, and all other queries were replied back straight away answer every helpful and professional
From the first quote to the delivery of all my goods everything went very smoothy.
Also because they recommended a company to transfer my money overseas I saved enough by not using the normal banking system to pay for most of the move.
really pleasant to deal with and good work ethic treated furniture as if it was there own
Honesty when speaking to him and knew what he was talking about, great assett to his company
Branch manager of devonport
The move so far has gone off without a problem. Only thing I was disappointed in, is that we weren't notified till after our shipment had left the country. They were supposed to let us know when the ship was leaving Fremantle, but we've been able to work around it.
Very accessible and helpful staff
So far so good. Shipment is currently in Customs pending our documentation but it's been smooth sailing so far.
Very satisfied with the whole process, which was speedy and with no issues.
They packed very effeciently and the guy who gave the estimate was also very efficient
Good service so far
Still waiting on them to send me paper work to fill in currently all our gear is still at the house in Australia unmoved, very slow hopeless service.
I would use them again in a heartbeat. I could contact them at anytime and got my answer very quickly. Price was very good, the people who packet our belongings where great.
Very professional crew. They took really care.
I liked the international wrapping very much indeed.
It's really thick and protecting items very much.
The y were efficatent and cost effective
They were very motivated and very informative and helpful.
The team at Katherine were great.
Please pass my gratification to them.
Other reviews
Headquarters
Allied Pickfords
Richlands QLD 4077
Chamber of Commerce
Registration number is unknown
Branches
