About
Allied Pickfords has been moving people’s homes and offices for almost 400 years. They have an impeccable track record as specialist removalists, helping everyone, from corporates to individuals, with the highest standards of services.
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Reviews
222I would not recommend going with Allied if you are moving interstate. No communication, no regard to me needing my belongings and good money paid for a very poor service.
Issues that occurred
Double charged for handyman services which did not happen on the day of move in as committed. I eventually received a refund for the double payment after multiple follow up.
Arrived after delivery window, on which I needed to follow up with the operations team as no one had contacted me about a known issue on the day. Not enough time to deliver furniture and belongings with minimal furniture put in place although unpacking of items had been paid for.
Items of value left outside my front door.
Fixtures in my house broken due to careless stacking of boxes inside my home.
Outstanding issues not rectified and on follow-up recieved no return of phone calls or texts from operations team members
Managers took no accountability for the inaction of their teams stating that they did not know about the outstanding issues. Not knowing about the issues means they have no processes in place to track the jobs they are assigned.
Still waiting for final resolution of issues 4 months in.Read more