Allied Pickfords

7.3
based on 222
Sirelo and Google reviews
i
What customers are saying
pro
Professional (6)
pro
Friendly (4)
pro
Price (4)
con
Communication (2)
Services
International removals
National moving
Car & Vehicle transport
Pet transport
Associations
FIDI
AFRA

About

Allied Pickfords has been moving people’s homes and offices for almost 400 years. They have an impeccable track record as specialist removalists, helping everyone, from corporates to individuals, with the highest standards of services.

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Reviews

222
7.3
based on 222
Sirelo and Google reviews
How is the review score calculated?
78% of the users recommend this removalist
 on Sirelo
I organised Allied to pick up my furniture and move it interstate. The team in cairns were fantastic. The paper work stated my furniture would arrive in 10 days. Verbally I was told 2-3 weeks. It’s now 6 weeks I still do not have my furniture. Several calls to the cairns team to find out where my furniture was. To Townsville then Brisbane took 4 weeks then it’s been in Brisbane for 2 weeks. I’ve been told it will supposedly leave Brisbane to get to Sydney this week. How long it stays there is anyone guess, it then has to get to wollongong. not once did anyone contact me to inform about delays. I have had to do all the chasing of my furniture. I paid good money for a service and feel completely let down.
I would not recommend going with Allied if you are moving interstate. No communication, no regard to me needing my belongings and good money paid for a very poor service.
con
Planning
Moved from Cairns (Australia) to Wollongong (Australia)
 on Sirelo
I relocated an 2 bedroom home internationally to Brisbane and I cannot fault the international team. My issues started on arrival to my destination.

Issues that occurred
Double charged for handyman services which did not happen on the day of move in as committed. I eventually received a refund for the double payment after multiple follow up.
Arrived after delivery window, on which I needed to follow up with the operations team as no one had contacted me about a known issue on the day. Not enough time to deliver furniture and belongings with minimal furniture put in place although unpacking of items had been paid for.
Items of value left outside my front door.
Fixtures in my house broken due to careless stacking of boxes inside my home.
Outstanding issues not rectified and on follow-up recieved no return of phone calls or texts from operations team members
Managers took no accountability for the inaction of their teams stating that they did not know about the outstanding issues. Not knowing about the issues means they have no processes in place to track the jobs they are assigned.
Still waiting for final resolution of issues 4 months in.
Read more
con
Unprofessional
Moved from Singapore (Singapore) to Brisbane (Australia)
 on Sirelo
Uplift crew was good. The communication with the franchise office was efficient and easy. My goods are currently in transit to my overseas location.
pro
Professional
Moved from Gunnedah (Australia) to Hua Hin (Thailand)
 on Sirelo
Everything was organised on time I couldn't believe the quality of how simple, easy and timing of this company
pro
Professional
Moved from Rivervale, Perth (Australia) to Yass (Australia)
 on Sirelo
Team guys did a good work good boxing, packaging etc..except slight paint peelings on the walls which they cost me $100 to pay landlord then at the end the extra cost appeared likely due to miscommunication or alike as i expected early notification of possible extras for which i thought i had an opportunity to manage in time..anyway not much regrets however think twice is my lessons learned. I give 4 star for the friendly staff for system its 3 star.
pro
Friendly
con
Communication
Moved from Wynnum (Australia) to İzmir (Turkey)
 on Sirelo
Everything went off without a hitch. The packing crew were great and even helped with extra boxes. All of my enquiries was answered quickly and professionally.
pro
Price
Moved from Perth (Australia) to Dunedin (New Zealand)

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Review Sources

Sirelo
7.1
60
Google
8.2
162
ProductReview.com.au
7.0
32
Yellow Pages
9.0
2