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National moving
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What is your insurance policy? How do you deal with damaged items?
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Reviews
Divyansh Tyagi
March 3, 2026
on Google
Honestly, I wouldn’t recommend Speedy Removals. I paid $640 for a move, and they broke my TV. The guy on-site saw the damage and told me to report it to the office — he said insurance would cover it.
I spent a whole week chasing them, and now they’re saying their insurance won’t pay because the TV wasn’t in the original box. Seriously? The damage happened while it was in their care.
Under Queensland Consumer Guarantees, services are supposed to be done with due care and skill. They failed that basic legal responsibility.
They took my money, ignored my calls, and completely destroyed my trust. I’d look elsewhere — unprofessional and untrustworthy.
Edit- it’s a lie. They didn’t ask me for the box. The driver contacted me and wanted me to say that he did ask me for the box. The company is a fraud. I have already filed a complaint against them. Be careful. Some of the reviews seems fake as well.
Also,
Today the driver threatened me by texting and asking me to remove the review as because of it he is being questioned and he is forcing me to say that the tv was already broken. I am surprised as to what long lengths this company will go to disregard there responsibilities . Also, they are contradicting please check there roles to this review earlier .I feel concerned about my family. I would also be filing it with police.
Please beware of this company. I will keep you all posted.
Edit,
Eventually they have not bothered to reply to Oneflare for this concern and as a result there account is temporarily closed.
Seems like they don’t care about customer service.Read more
I spent a whole week chasing them, and now they’re saying their insurance won’t pay because the TV wasn’t in the original box. Seriously? The damage happened while it was in their care.
Under Queensland Consumer Guarantees, services are supposed to be done with due care and skill. They failed that basic legal responsibility.
They took my money, ignored my calls, and completely destroyed my trust. I’d look elsewhere — unprofessional and untrustworthy.
Edit- it’s a lie. They didn’t ask me for the box. The driver contacted me and wanted me to say that he did ask me for the box. The company is a fraud. I have already filed a complaint against them. Be careful. Some of the reviews seems fake as well.
Also,
Today the driver threatened me by texting and asking me to remove the review as because of it he is being questioned and he is forcing me to say that the tv was already broken. I am surprised as to what long lengths this company will go to disregard there responsibilities . Also, they are contradicting please check there roles to this review earlier .I feel concerned about my family. I would also be filing it with police.
Please beware of this company. I will keep you all posted.
Edit,
Eventually they have not bothered to reply to Oneflare for this concern and as a result there account is temporarily closed.
Seems like they don’t care about customer service.Read more
Ivan Wibisono
February 11, 2026
on Google
Steve and crew were very professional, work efficient and tirelessly and care for our furniture! Great crew.
Anish Gurung
January 6, 2026
on Google
We moved from Sydney to Coffs Harbour and everything went as planned , big thanks for Dan and Ali
We will definitely use them again in 6 months
We will definitely use them again in 6 months
Yousif Dako
January 30, 2025
on Google
I booked speedy Move based on my cousin’s recommendation. The squad arrived on time with 3 men and large truck , they did great work
Thanks everyone
Thanks everyone
Hayley Morris
August 11, 2024
on Google
BEWARE!!!
If I could give 0 stars I would but 1 sr will have to do.
Do yourself a favour and DO NOT go with these guys. They will take your money and destroy your things. I had my stuff moved out of storage and in to my new home and nearly everything has either been broken or is damaged. Nothing was moved with care and they won’t take any responsibility. I followed it up with them only to be disrespected and no compensation for what they’ve damaged. Some of the broken items were a tv, 2 bookshelves, another bookshelf with chunks taken out, a brand new lamp that hadn’t even been taken out of the box, a broken fan, ripped chairs, ripped mattress, every single container was smashed, a side table. I was told my furniture was outdated and “wobbly” but the things they broke had nothing wrong with them and were pretty new. I wish I read the bad reviews before I hired them. Believe the bad reviews. Everything stated by the unhappy customers sounds just like the horrible experience I just went through. I’m still distraught and can’t fathom how these people can be paid and then just destroy all your belongings.Read more
If I could give 0 stars I would but 1 sr will have to do.
Do yourself a favour and DO NOT go with these guys. They will take your money and destroy your things. I had my stuff moved out of storage and in to my new home and nearly everything has either been broken or is damaged. Nothing was moved with care and they won’t take any responsibility. I followed it up with them only to be disrespected and no compensation for what they’ve damaged. Some of the broken items were a tv, 2 bookshelves, another bookshelf with chunks taken out, a brand new lamp that hadn’t even been taken out of the box, a broken fan, ripped chairs, ripped mattress, every single container was smashed, a side table. I was told my furniture was outdated and “wobbly” but the things they broke had nothing wrong with them and were pretty new. I wish I read the bad reviews before I hired them. Believe the bad reviews. Everything stated by the unhappy customers sounds just like the horrible experience I just went through. I’m still distraught and can’t fathom how these people can be paid and then just destroy all your belongings.Read more
Marcus Yeo
July 23, 2024
on Google
Oliver and crew did a great job delivering my belongings. Everything arrived quick, safe and with great communication along the way. Highly recommend.
