Overseas Packers & Shippers

8.6
Out of 16 Sirelo reviews
88% of the users recommend this removalist
This removalist scores a 8.8 out of 125 reviews on other platforms.
pro
Packing of furniture
4
pro
Price
4
pro
Helpful
2
con
Communication
3

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About Overseas Packers & Shippers

Overseas Packers and Shippers has achieved an international reputation as an acclaimed specialist in international relocation services and overseas shipping. They are a family-run, privately owned business, established in 1976.

Russell Street 14-18
QLD 4503 Murrumba Downs

Chamber of Commerce

P & J (QLD) PTY LTD
# 105511911

Services

International removals
Excess baggage
Car & Vehicle transport
Piano transport
Pet transport
Art transport

Associations

Overseas Packers & Shippers is accredited by the following associations:
FIDI
IAM
BAR

Type of Removalist

Unknown
8.6
Out of 16 Sirelo reviews
88% of the users recommend this removalist
This removalist scores a 8.8 out of 125 reviews on other platforms.
Write a review
Review
Type of move
16 out of 16 reviews shown
We were very impressed with their handling and efficiency despite the coronus situation. Communication was excellent and delivery was prompt. Packing was perfectly done as well.
pro
Very helpful and efficient
Moved from Brisbane (Australia) to Kilmarnock (United Kingdom)
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from Australia excellent. NZ average. Many emails company and I. Fruit fly caused 20 days delay.
pro
Au. did great job all round.
pro
NZ
con
Did not communicate as to delivery date / lack of understanding on my part in some of the papers I had to fill in caused stress.
Moved from Gold Coast (Australia) to Wellington (New Zealand)
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Initially information wasn't forthcoming following acceptance of quote and we had to phone for information.
pro
Great team of packers
pro
Competitive price
con
Initially lack of information following acceptance of quote
con
Paper work painful
Moved from Gold Coast (Australia) to Carterton (New Zealand)
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The guys were excellent at coming in & packing. So far the container is still in Australia so it’s hard to comment further until our goods arrive safely at their destination
pro
So far very efficient
con
Too early to tell yet
Moved from Nerang (Australia) to Wanganui (New Zealand)
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They were very professional and very informative.
pro
Consultant to come to my home for the quote
pro
Having a crew come to my home to wrap and uplift my contents
Moved from Brisbane (Australia) to Auckland (New Zealand)
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The move has gone smoothly and expected delivery is soon
Moved from Mareeba (Australia) to Stoke (New Zealand)
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The quote process was straight and simple, the company has communicated clearly and in a timely fashion, the gentlemen who did the packing were impressively efficient and reliable. The price was competitive.
pro
Good price; reliable service
pro
Fast and straightforward communication
Moved from Noosa Heads (Australia) to Prague (Czech Republic)
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Fantastic team, helpful, informative and the packing was top notch. Plus best price
pro
Price
pro
Customer service
Moved from Brisbane (Australia) to Blenheim (New Zealand)
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Only a couple of faults at the beginning which could have been through miss communication on both our parts but once Robyn came in great service can't fault it.
pro
Packers fantastic
pro
Agent Robyn fantastic
con
Still in process of shift haven't heard if furniture has left yet even after an email.
con
Miss communication at start and with if my furniture has lwft yet
Moved from Brisbane (Australia) to Dunedin (New Zealand)
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everything from the australian end was fantastic ,efficient movers and kept within price quote ,once furniture left australian port on the 3rd of november 2016 it all went downhill from there ,firstly the ship broke down and had to return to port which delayed delivery 3 weeks but were assured furniture would be deliverd before christmas.New Zealand movers made contact to say furniture had arrived and would be delivered to Tauranga then forwarded to us in Rotorua ,had no further contact for 3 weeks ,we called them to say we hadnt heard from them they responded to say they needed to fumigate 2 chairs ,we were told it would take a week to 10 days as the chairs had to be sent to Auckland for fumigation,once again had no contact and had to make the first call as we hadnt heard anything ,phoned nz moving company in tauranga and were told we would have our furniture at the end of the week ..at the end of the week no contact no delivery ..once again phoned the nz moving company and were promised it would definately be deliverd before christmas day.on the 24th december still no contact ,once again we phoned them and they said they cant deliver now till after christmas..This is appalling service ..we finally recieved our furniture just short of new years,the moving company unpacked our furniture and found 2 items damaged ,they took photographs and noted on documents the damages,they informed us that they would take care of everything as we had insurance .we waited and waited and had no contact whatsoever from the movers, so we contacted overseas packers and shippers in Australia on the 24th feb 2017 we explained the situation to them and their response was if there was damages that we were to notify them immediately as the insurance policy was carried out by them ,but we were told by nz movers dont worry we will handle everything ,it is now the 7th of may and several emails later to OSP in Australia they have not replied .Today the 8th of may 2017 i finally received an email from OPS in Australia stating that the person who was dealing with our emails at the time no longer works there,it is now in the hands of the managing director(Paul McCluskey) who has told us it appears that nz movers are unable to locate the photos that they took of our damaged items he also advised us that we take photos and provide quotations on damaged items..almost 6 months of us having to chase up people has left us frustrated and angry with the service , if we had known this at the beginning we would have sold all furniture in Australia rather than shipping it to nz and go through all this. all in all this is appalling service and very poor communication..Nz movers really let us down with their unprofessional service
con
didnt live up to their service
con
totally unprofessional
Moved from Brisbane (Australia) to Rotorua (New Zealand)
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Packers were efficient and friendly. Communication was good prior to my items being packed however became slack afterwards.
pro
Efficient Packing
con
Poor Communications
Moved from Witheren (Australia) to Leicester (United Kingdom)
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It was an unusual packing and there was a fair bit of confusion. However the shipment went Ok, the protective packing was well done. There were a few casualties in as much as two statues were broken, however we feel that this occurred whilst they were transhipped form our storage container rather than at the location where they were actually packed.
pro
Competitive price
con
Ensure a site inspection carried out prior to arranging shipping
Moved from Redland City (Australia) to Penang (Malaysia)
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Great service & quick response
Moved from Kippa-ring (Australia) to Waiheke Island (New Zealand)
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Move was easy, good staff, timing estimates and cost. Some damaged items
Moved from Chermside West (Australia) to Milan (Italy)
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Family owned and operated business with the care factor
Moved from Brisbane (Australia) to Nelson (New Zealand)
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Poor service & fluctuating rates
Moved from Aspley (Australia) to Mangalore (India)
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Other reviews

Google
8.8
125 reviews

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