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National moving
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Reviews
Christine Diaz
March 15, 2024
on Google
Very easy company to deal with. Friendly and professional
Adam Gough
March 22, 2022
on Google
On the positive side, everything was moved, nothing broken. They seemed to take reasonable care.
However, they were almost an hour late (for the first move of the day), with no phone call or apology. That's normally fine, but with a two hour move in/out window at most city apartment blocks, they should know to turn up on time. When I told them that we didn't have enough time, they insisted on proceeding, probably knowing they'd run way over, as was the case.
They were unhappy to move certain items (such as a wide computer screen) which means I have to run a few car loads.
Finally, one of the guys was very stern, unfriendly and impatient throughout.
Overall though, the job got done, nothing broken, and fairly priced. I just wished they'd either arrived on time or called ahead so I could have squared it with building management. But reading the other reviews, it seems a common thing with these guys. Something to work on, I guess.
However, they were almost an hour late (for the first move of the day), with no phone call or apology. That's normally fine, but with a two hour move in/out window at most city apartment blocks, they should know to turn up on time. When I told them that we didn't have enough time, they insisted on proceeding, probably knowing they'd run way over, as was the case.
They were unhappy to move certain items (such as a wide computer screen) which means I have to run a few car loads.
Finally, one of the guys was very stern, unfriendly and impatient throughout.
Overall though, the job got done, nothing broken, and fairly priced. I just wished they'd either arrived on time or called ahead so I could have squared it with building management. But reading the other reviews, it seems a common thing with these guys. Something to work on, I guess.
Kylie Gomez
November 27, 2020
on Google
Param and Jazz assisted moving into our new house. They were very efficient and friendly. Unfortunately they were running behind due to other removals going over time and we were not advised straight away of the delay. However we are happy with the service provided.
Allie Bebbere
November 24, 2020
on Google
Their movers were unprofessional, put holes in walls, broke items and put cardboard in to make them appear fine. They refused to move a TV and expected owner to provide tape. They charge by the hour so im not surprised they took their time and went so slow, taking twice as long as previous movers. As if this wasn't enough, they basically held hostage until a good review was put up. That review has been taken down, however, I felt a more accurate review was needed so prospective customers were aware of what they were actually signing on for.
Edit to respond to reply:
I have added photos of the damage created, supply evidence of damage.
I am not Kirstyn, you can see that this is not a fake email as I have done previous reviews. Kirstyn is keeping her side of the deal in deleting her review for her refund (which is a pretty dodgy deal, well give you a partial refund for us doing a bad job if you delete the honest review of us).
There weren't 4 sets of stairs, the move was to the 2nd floor and parking and stairs were mentioned before the job was taken on. Inventory of what was left: TV, backpack, bin, mattress protector and a large wooden chopping board. These were all item that were asked to be taken. Interesting that I didnt mention what had been broken yet you knew exactly what it was, looks guilty. No it wasn't already like that, the bookshelf was unstrudy, that was acknowledged but not the cat tower.
'If you have any issue, call us anything but please do not do this'? Not sure how that classes as customer service.Read more
Edit to respond to reply:
I have added photos of the damage created, supply evidence of damage.
I am not Kirstyn, you can see that this is not a fake email as I have done previous reviews. Kirstyn is keeping her side of the deal in deleting her review for her refund (which is a pretty dodgy deal, well give you a partial refund for us doing a bad job if you delete the honest review of us).
There weren't 4 sets of stairs, the move was to the 2nd floor and parking and stairs were mentioned before the job was taken on. Inventory of what was left: TV, backpack, bin, mattress protector and a large wooden chopping board. These were all item that were asked to be taken. Interesting that I didnt mention what had been broken yet you knew exactly what it was, looks guilty. No it wasn't already like that, the bookshelf was unstrudy, that was acknowledged but not the cat tower.
'If you have any issue, call us anything but please do not do this'? Not sure how that classes as customer service.Read more
BD
August 1, 2020
on Google
Mike and his team were great for our interstate move. They were professional and very flexible with our last minute date changes due to border restrictions. They were careful with our furniture and all at a really good price. Would highly recommend!
