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National moving
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Reviews
Shalom Andrews
April 7, 2025
on Google
I don't usually leave negative reviews, but I feel a responsibility to warn others about my experience. My move was scheduled for early January. The salesperson [I won’t name] pestered me with evening phone calls before I paid the deposit, but once the payment was made, all communication stopped. I needed to change the date of the move and tried repeatedly to get in touch — emails, voicemails, texts — no response.
There was no other way I could find to get in contact with this company, so booked another group. I notified the salesperson in writing and requested a refund of the deposit. I couldn’t find anything in their terms and conditions stating the deposit was non-refundable.
The night before the *original* move date — at 6pm — I finally got a call asking if I was ready for the next day. I explained everything, resent my emails, and was told I’d receive a refund. That was the last I ever heard from them.
I followed up multiple times, then escalated it to the Office of Fair Trading. Even they received no response and have now closed the case, suggesting I take it to a tribunal. At this point, I’ve given up.
Reading other reviews, it looks like they sometimes do a good job with the move itself. But I never got that far! Proceed with caution.Read more
There was no other way I could find to get in contact with this company, so booked another group. I notified the salesperson in writing and requested a refund of the deposit. I couldn’t find anything in their terms and conditions stating the deposit was non-refundable.
The night before the *original* move date — at 6pm — I finally got a call asking if I was ready for the next day. I explained everything, resent my emails, and was told I’d receive a refund. That was the last I ever heard from them.
I followed up multiple times, then escalated it to the Office of Fair Trading. Even they received no response and have now closed the case, suggesting I take it to a tribunal. At this point, I’ve given up.
Reading other reviews, it looks like they sometimes do a good job with the move itself. But I never got that far! Proceed with caution.Read more
Shenali Perera
February 20, 2025
on Google
Mudar & Joseph were great in moving everything we needed to the new place safely.
Jordan
February 19, 2025
on Google
I recently used Sydney City Removalist to move from my apartment to a new house, and the experience was fantastic.
Rodney helped me book the job, making the process smooth from the start. Steve and Joe handled the move professionally, were incredibly friendly, and went above and beyond to help—including assisting with my bed and reassembling it at the new place.
Their service was efficient, careful, and stress-free. I highly recommend this team for anyone looking for reliable movers!
Rodney helped me book the job, making the process smooth from the start. Steve and Joe handled the move professionally, were incredibly friendly, and went above and beyond to help—including assisting with my bed and reassembling it at the new place.
Their service was efficient, careful, and stress-free. I highly recommend this team for anyone looking for reliable movers!
Monika Odrljin
February 7, 2025
on Google
5 star services!
Andrew worked so hard moving all my furniture quickly and efficiently. Worth every dollar and they are cheap too!
Thank Andrew! If we ever need to move again you will be my first call!
Andrew worked so hard moving all my furniture quickly and efficiently. Worth every dollar and they are cheap too!
Thank Andrew! If we ever need to move again you will be my first call!
Paul Dunstan
November 25, 2024
on Google
Really good to work with, took great care of all items and handled our delays without issue
Esra Tuğçe Akdağ
November 2, 2024
on Google
They have professional staff and carry everything carefully. Recommended
