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National moving
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Reviews
Sarah W
August 2, 2024
on Google
TERRIBLE. DO NOT USE THESE MOVERS.
My truck was due 7-8am. They called at 7:30 to say they had a flat tyre and wouldn’t arrive until 9-11am. At 10:30 I called for an update and no one picked up or answered my message. When I finally heard back he was rude and not apologetic. The truck arrived 4 hours late at which point they advised they wouldn’t be able to complete the move in time that day. The ‘operations manager’ Rodney stopped taking my calls or answering my messages after this. I haven’t heard from them at all. Worst customer service. I took a day off work to move and now have to stay at my apartment with no power because they were so late and I have had to find a new mover at late notice to move me tomorrow and pay weekend rates. No apology. No compensation.
AWFUL
My truck was due 7-8am. They called at 7:30 to say they had a flat tyre and wouldn’t arrive until 9-11am. At 10:30 I called for an update and no one picked up or answered my message. When I finally heard back he was rude and not apologetic. The truck arrived 4 hours late at which point they advised they wouldn’t be able to complete the move in time that day. The ‘operations manager’ Rodney stopped taking my calls or answering my messages after this. I haven’t heard from them at all. Worst customer service. I took a day off work to move and now have to stay at my apartment with no power because they were so late and I have had to find a new mover at late notice to move me tomorrow and pay weekend rates. No apology. No compensation.
AWFUL
Scott Peisley
July 30, 2024
on Google
Spoke with the manager after we had our removalist done. There was a discrepancy with the charge, however, was rectified ASAP and did so in a very timely manner. I do not have a bad word to speak about them at all and the manager's were very reasonable to our requests.
Kim Gong
July 25, 2024
on Google
Thanks for Driver Rawad&Sam they were amazing, I got a lot of stuffs which filled the truck for 5 times it tokes the hole day. They all moving things very fast and very carefully they didn’t drag any furniture on the floor didn’t cause any damage. Also I been with them the all day during the moving and the driving they didn’t waste any time try to charge more money which I have experience lots of times from other moving companies. Also they suggested me to move the small items by myself to saves money because the time will be wasted on the trip. Also there is no extra cost like the 汽油 also didn’t say something like your item are too big needed pay more or you have too much stairs. Anyway thanks you guys for your help.
Joseph Lobo
May 25, 2024
on Google
Daniel and Michael did an awesome job, they were fast and efficient working with zero damages. Thanks guys - 5 stars for the boys.
It’s a shame that management couldn’t follow through with promises that they could get our couch out. We made it clear that it was a difficult task, and only sent out 2 boys which meant we couldn’t get the couch out. Will now need to organise elsewhere to fix this.
It’s a shame that management couldn’t follow through with promises that they could get our couch out. We made it clear that it was a difficult task, and only sent out 2 boys which meant we couldn’t get the couch out. Will now need to organise elsewhere to fix this.
Tatiana White
March 11, 2024
on Google
We moved a large house today and were very happy with Sydney City Removalists. Great service. Easy to book. Very professional and friendly. Highly recommend Sydney City Removalists for your move.
