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Reviews
Shirley Adams
May 8, 2024
on Google
If you think moving is stressful then this company will make that stress so much more. Do not recommend them at all.
(This company definitely did my moving even if they are now denying it. That says a lot about the company. I would expect a company with so bad reviews to attempt to improve their service.)
Please do not use this company. They are not cheap either and I had to pay them cash after every load. Still waiting for my invoice??????
(This company definitely did my moving even if they are now denying it. That says a lot about the company. I would expect a company with so bad reviews to attempt to improve their service.)
Please do not use this company. They are not cheap either and I had to pay them cash after every load. Still waiting for my invoice??????
Dodie Phillips
December 5, 2023
on Google
DO NOT USE THIS COMPANY! I wouldn't even give them 1 star.
They were slow, charged me more than originally quoted and broke my daughter's electric bike in the move. They do not respect or care for any of your furniture. They are rude to deal and difficult. they stated they could dismantle furniture. They could not, so did not even attempt to pack some of my furniture resulting me to organise other removalists. They did not pack their truck properly either. The only time they moved quickly was when they wanted to go home. Yes they are cheap but for a reason. Very unhappy with this company.
They were slow, charged me more than originally quoted and broke my daughter's electric bike in the move. They do not respect or care for any of your furniture. They are rude to deal and difficult. they stated they could dismantle furniture. They could not, so did not even attempt to pack some of my furniture resulting me to organise other removalists. They did not pack their truck properly either. The only time they moved quickly was when they wanted to go home. Yes they are cheap but for a reason. Very unhappy with this company.
Lisa Wiese
October 22, 2023
on Google
The removalists were great and the move went to plan, but I had to pay $127 more than quoted on the spot. I was quoted 2 hours by both phone and email by Perth Cheap Movers, but a Jolly Removalists truck turned up. While the move took just 1.5 hours, I was told at the end of the move that it was Jolly's company policy to charge a minimum of 3 hours - not 2 hours as quoted - and this problem happened all the time. For small moves be aware that Perth Cheap Movers and their subcontractor Jolly have different rules.
Benjamin Talbot
May 3, 2022
on Google
Hi guys. I just thought I'd take the time to say thanks for the amazing job ET and Gino did with our move. It was a big one, and we were moving into a two storey house. The guys were incredible - strong like Hercules, but gentle and careful too! I couldn't believe what they could lift, and nothing was even scratched. Both guys worked super hard and fast and got the job done as fast as it was likely to be done. I would strongly recommend both guys and the company generally. Thanks again! Ben.
Nikita Harding
December 12, 2019
on Google
The blokes who did the actual moving were fantastic - efficient, careful and polite. However there was some discrepancies between the pricing information they had and the information in an email I had with the boss prior (specifically I was told the hourly rate would start when they arrived at my house, not when they left the depot - a 1hr difference). They got the boss on the phone and it was sorted quickly, but I do recommend double checking everything beforehand and asking questions.
Sam Curry
May 17, 2017
on Google
BEWARE: Careless & Dishonest!
I would warn anyone against using Perth Cheap Movers.
We paid $500 for 5 hours of moving – 2 loads to a new house approx. 4km away.
The job started OK but it quickly became apparent that one of the guys was very careless, despite me making it clear at the start of the job that my priority was taking care to avoid damage over speed.
Our furniture got damaged through pure carelessness. I was present when the some of the early damage took place, and despite me making my displeasure clear, the carelessness continued. The most costly damage was to a 3m long custom made walnut double-desk which was put on a small uncovered dolly (without any protection), carelessly pushed around dragging the ends on the ground, which then suffered further damage in the truck due to improper protection and other things pushed up against it and sat on top. It wasn’t just one bit of damage, it ended up with scratches and dents all over the top and legs – as did several other bits of furniture like leather chairs, all of which was in pristine condition before the move. I have personally moved the same furniture myself without any damage, the one guy simply rushed and didn’t take care.
I can accept that minor damage occurs during moves, it’s hard to avoid, but in this case the damage was over the top. Worse, the movers, admin person and owner all engaged in dishonest conduct by initially reassuring me that the damage would be addressed. We agreed to pay in full for the move, despite the obviously serious damage incurred, on the basis that the ‘boss would take care of it’. The mover tried to contact the boss to explain the damage situation prior to leaving but he wasn’t answering his phone. I spoke to the female admin person on the phone straight away though, who was very reassuring, she advised me to put together an email containing pictures of the damage. I did this, and for the next 3 weeks spoke to her regularly, initially ensuring the photos had been received, then checking the status of the issue. We were initially confident about some kind of resolution since we were always reassured ‘the boss’ just had to review the photos of the damage and discuss the damage with the employee, but after a week it became clear we were just getting the runaround and no one ever called us back. Soon my phone calls stopped being answered and were only answered when I turned caller ID off.
I eventually spoke to the boss after around 4 weeks, several times, he just came up with various lame excuses like he couldn’t find the photos, hadn’t spoken to the employee, expected the employee to pay for the damage, etc etc. He kept on telling me he’d call back but never did. This all just caused us a lot of stress, wasted time and energy.
5 weeks later it’s clear they are a dishonest and careless bunch with no insurance or responsibility. We should not have paid for the service at the time, we stupidly trusted their word that the damage would be addressed. Avoid these movers at all costs.Read more
I would warn anyone against using Perth Cheap Movers.
We paid $500 for 5 hours of moving – 2 loads to a new house approx. 4km away.
The job started OK but it quickly became apparent that one of the guys was very careless, despite me making it clear at the start of the job that my priority was taking care to avoid damage over speed.
Our furniture got damaged through pure carelessness. I was present when the some of the early damage took place, and despite me making my displeasure clear, the carelessness continued. The most costly damage was to a 3m long custom made walnut double-desk which was put on a small uncovered dolly (without any protection), carelessly pushed around dragging the ends on the ground, which then suffered further damage in the truck due to improper protection and other things pushed up against it and sat on top. It wasn’t just one bit of damage, it ended up with scratches and dents all over the top and legs – as did several other bits of furniture like leather chairs, all of which was in pristine condition before the move. I have personally moved the same furniture myself without any damage, the one guy simply rushed and didn’t take care.
I can accept that minor damage occurs during moves, it’s hard to avoid, but in this case the damage was over the top. Worse, the movers, admin person and owner all engaged in dishonest conduct by initially reassuring me that the damage would be addressed. We agreed to pay in full for the move, despite the obviously serious damage incurred, on the basis that the ‘boss would take care of it’. The mover tried to contact the boss to explain the damage situation prior to leaving but he wasn’t answering his phone. I spoke to the female admin person on the phone straight away though, who was very reassuring, she advised me to put together an email containing pictures of the damage. I did this, and for the next 3 weeks spoke to her regularly, initially ensuring the photos had been received, then checking the status of the issue. We were initially confident about some kind of resolution since we were always reassured ‘the boss’ just had to review the photos of the damage and discuss the damage with the employee, but after a week it became clear we were just getting the runaround and no one ever called us back. Soon my phone calls stopped being answered and were only answered when I turned caller ID off.
I eventually spoke to the boss after around 4 weeks, several times, he just came up with various lame excuses like he couldn’t find the photos, hadn’t spoken to the employee, expected the employee to pay for the damage, etc etc. He kept on telling me he’d call back but never did. This all just caused us a lot of stress, wasted time and energy.
5 weeks later it’s clear they are a dishonest and careless bunch with no insurance or responsibility. We should not have paid for the service at the time, we stupidly trusted their word that the damage would be addressed. Avoid these movers at all costs.Read more
