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Sirelo asks...
What is your insurance policy? How do you deal with damaged items?
What is the best advice you would give to customers?
Reviews

The guys were very supportive, patience, polite and considerate.
Highly recommended service!



2 small Guys turned up in a rusty old truck (who were very kind btw) took one look at the table, and said 'Nah, no chance'... But I warned them?
Ok no worries Ill call them afterward and we just move everything else.
Called Cronulla Removals and Robin amswered. How unfortunate. Why didnt they send people to move table I repeatedly warned them about?
Robin: 'oh the guy who was supposed to come called in with covid so he couldnt' ok but dont you think you could warn me?
Robin: 'um no, I am only part time so i dont know. He was sick'
Ok but im supposed to be totally out and moved today, what should I do? I repeatedly warned you guys about it..
Robin: 'listen love, (whilst laughing) what do you want me to do, Im only part time, I dont know about any emails or tables'
Couldnt you have informed me about it?
Robin: (after i told her i was shocked, to please stop laughing and condescending) Im sorry sir, i will try and organize something and get back to you on your number as soon as possible today'
NOT SURPRISINGLY NO CONTACT BACK...
I am absolutely shocked by how poor this whole thing has been. Not only the non service of table but the attitude of the staff, 2 small guys turn up and all they had to move was a fridge, a washing machine, 2 beds and a table... nothing else..
I had to help them, they couldnt lift half of it into their old truck and then i am expected to pay full price for a service they didnt even do....
Run from these guys... go immediately to someone else.Read more


They were really careful with all our items and nothing was damaged in the move. This included getting an 85' TV down a narrow stairwell, which we were dreading. They made short work of it, and again took a lot of care.
We first used them over 6 months ago and are now booking our 2nd move with them.