From the time we decided to use conroys they were excellent. [name removed by Sirelo] was extremely helpful, was always informed by email about shipment and kept up to date. The guys who packed up our items were fast and efficient and did a fantastic job. To the lovely friendly [name removed by Sirelo] who delivered our items did a fast and top notch job. Very impressed.
Friendly, helpful and communication was fantastic.
Was told last minute about delivery by phone call.
Moved from Leichhardt (Australia) to Ngatea (New Zealand)
They were the only company who meet with us to give us details of what they provided and what options we had. They offered us a shared container reducing our costs. All other companies provided a standard quote and limited communication.
Moved from Mitcham (Australia) to Tauranga (New Zealand)
Very helpful with my moving from Australia to Nelson communication excellent would recommend to people who are moving across the tasman
Moved from Morayfield (Australia) to Nelson (New Zealand)
Professional, careful, polite, although under resourced worked very hard.
Surprised that the length of time taken for 'meal breaks', which slowed down progress over the period of the removal.
careful and considerate of our assets
professional and expert packing techniques
only 2 men so judged to be under resourced
Moved from Brisbane (Australia) to Singapore (Singapore)
Efficient service; immediate responses to queries; prompt delivery; friendly, helpful and courteous employees who went the extra mile in both Australia and New Zealand.
Moved from Bundaberg (Australia) to Napier (New Zealand)
Staff delivering our contents did not stack items in the garage properly. A container was broken, our outdoor camping table had a hole in it. Then we get a phone call stating that we might have another customers items by mistake.
Moved from Brisbane (Australia) to Hawera (New Zealand)
Because of prompt reply to my question about removal. Quotation is clearly to understand. On the day of removal they came on time.
Moved from Southport (Australia) to Ichikawa (Japan)
We would all just like to feedback how discussed we all are with your service
First of all we were told it would be a 5-6 week service Well as it turns out it has been over 4 months
Having now finally received the container it has been very painful indeed opening it.
We have lost count of how many things are missing and if it has not been missing than it has been smashed, broken, destroyed or scratched.
You have left 3 members of my family in tears having discovered their treasured items in many un repairable bits.
All our valuables had been removed and rammed back in with NO respect what so ever and i do mean ZERO respect.
Please also note that they would only inshore for a total loss of the container or its contents and now we can see why!
Be very careful who you chose to move you life people as it could be a new life with no treasured memories of the past.
Moved from Leeds (United Kingdom) to Melbourne (Australia)
Terrible service!! The worst Customer Service! no reply to emails then providing a wrong info, completely unprofessional! At the end I had to pick up my parcel by myself from their depot!
Was waiting 8 days for the delivery and always heard tomorrow. Had an email confirmation with the delivery date what was false! no email/ a phone call to me advice me about a new date. Nobody cares about your stuff there! Been asked to pay $75 for the quarantine, had to sent many emails and 'beg ' them to explain me why i had t pay this! No apology for the bad service, rude agents! I send so many parcels around the world but to be honest I never ever seen so rude and unprofessional customer Service! AVOID!!
terrible customer service
very unprofessional and rude
Moved from London (United Kingdom) to Melbourne (Australia)
Found there service brillant
Moved from Bne (Australia) to Auckland (New Zealand)
Awesome customer service, kept me up to date the whole way through the process, were very flexible when I needed to change things
Moved from Hamilton Island (Australia) to Auckland (New Zealand)
Communication from start to finish was excellent. All staff were helpful when contacted.
Could take a little more care when loading and unloading
Moved from Browns Plains (Australia) to Auckland (New Zealand)
Friendly and went through the whole process all goods were bubble wrapped.
Moved from Perth (Australia) to Whakatane (New Zealand)
Very good, haven't reached the arrival date yet so rating 8 out of 10 so far
Moved from Perth (Australia) to Auckland (New Zealand)
really good service. Regular phone calls from Conroys to see how it is going. Checking to see our satisfaction with packing team etc. flexible with last minute changes.
provides lots of support/information
expensive (but worth it for the trust)
Moved from Mount Crosby (Australia) to Queenstown (New Zealand)
Professional services, took great care of my household items, worked quick
Moved from Morningside (Australia) to Ridgefield (United States)
very professional, explained all procedures, told what boat,name expected departure and arrival, will inform me when boat sails and introduce me to the nz team so I know whom I'll be talking to
Moved from Perigian Beach Qld (Australia) to Auckland (New Zealand)
As above,helpful and friendly service. Cost was average to below and didn't feel they were charging for their name...Nothing was a problem no question to Hard.Great team both ends.
Moved from Bundaberg (Australia) to Whangarei (New Zealand)
Good service, reasonable price
Moved from Melbourne (Australia) to Dunedin (New Zealand)
Packed well I believe
Moved from Shepparton (Australia) to Auckland (New Zealand)
Lied from start to finish. Movers with a terrible attitude and office staff who's attitude was even worse. Would not recommend them to anyone.
Moved from Caloundra West (Australia) to Glasgow (United Kingdom)