Palmers Relocations
Pros and cons
Greenacre NSW 2190
Chamber of Commerce
# 47 068 349 477
About moving company Palmers Relocations
Palmers Relocations for over 40 years has been providing high-quality, stress free and seamless international moving experiences. They understand you’re not just moving homes, you're changing worlds and they are here to assist you every step of the way.
Services
Type of Mover
Associations
Services
Type of Mover
Associations
Details
I got a number of quotes and Palmers was not the cheapest. They sounded the most professional but thats where it ended. We were told 4-8 weeks from pick to delivery. We were not told our shipment would sit in Sydney for 8 weeks doing absolutely nothing. Communication about our shipment leaving Australia was non-existent. Upon arriving some 14 weeks after pick up we discovered out TV was damaged and our stainless steel fridge now has deep scratches that are rusty - we didn't have them before. Insurance claim was quick but be warned rust is not covered in the insurance and the TV we only got a measly $595 back. The insurance was expensive for the little support it gave us.
The quote from Palmers was in the middle of the quotes received not the cheapest not the most expensive one. I wanted to have my belongings of 22 boxes and a large rug (freshly cleaned) to be moved from Sydney to Germany.
Initial correspondence was quick (of course they wanted the sale) but I was surprised that I had to pay in full even before pick up.
My 22 boxes and the rug were picked up on 18/06/2020. I was advised that the rug will be professionally wrapped at their warehouse. As I left Sydney on 15/07/2020 I assumed that I will have my belongings by September - about 3 months later which would have been appropriate (moving my belongings from Germany to Sydney took back then about 10 weeks). September passed no message from my move a follow up email revealed that I can expect delivery in October. October passed and I finally got an info that my 22 boxes and the rug will be delivered on 09/11/2020 - almost 5 months since pick up - far too long! By that time, I already had to .. Read more
Very friendly and quick response time to questions, even if it was over a weekend. Their packing crew was very efficient.
Easy to work with, responsive with helpful advice in the knowledge that there will be challenges moving from one side of the globe to the other. Flexible and understanding.
Highly unprofessional company! after I decided to go with Palmers because they told me I could ship my furniture with sheared container which is departing end of the month the sales man came to my house to bring me cartons that I can pack my personal belongings by myself the told me a story about a young woman had sextoys in her shelf and I would not belive how crazy some people are where he is going for the survey!? I’m sorry this is absolutely not acceptable to talk I’m 31 years old and I was alone at home and felt so uncomfortable and forced. Secondly 2 person came to package everything (one of them was totally smelly and rude) they damaged the dinning table while carrying to the stairs when I told them that I saw the damages he got aggressive and shouted at me and kicked a spot bag which was close to him on the floor. He let us sign the list and we asked him to write the damage down. Later we claimed the table and the woman working for the insurance told us the damages were pre exi.. Read more
We recently moved to Auckland and used Palmers Relocations. We had a great experience. Thank you for a stress-free move.
We used Palmers to move back home to the UK. competitive quote and very efficient team
Happy with the overall experience. Thanks
I moved my apartment to Seattle with Palmers and they did an excellent job. Packed everything in a couple of hours!! All delivered on time in the US. I recommend them
Everything went smoothly as previously described, I will recommend this company to anyone. Top people.
Fantastic Service. The guys who came to pack our house did an excellent job. We recommend Palmers Relocations to anyone.
Really happy with Palmers Relocations. We moved from Sydney back to France, and the team was very professional. From A to Z, the whole process was simple and stress-free. Highly recommend them.
The team is helpful, friendly.
Always reply within 2 biz days, even a few hours get back to me.
look at in details, professional
The pick up team is amazing!
Best international moving experience.
The young men who packed up my shipment were professional and worked tirelessly
Great communication and value for money
Couldn’t do enough. I’m a bit dim and they were always there to help
They provided an accurate quote and were helpful throughout the entire process. The boxes were picked up, shipped and delivered from Australia to Canada within a week, which was impressive. Everything arrived safely and in once piece.
We had 4 quotations in total on our car and household goods in a 40ft container. All the quotes were within about $800.00 of each other so all very similar. Because Palmers Relocations had the better insurance rate and are well known i the Irish community, I chose them to move our car and home.
It was a really good service both in Melbourne and in Dublin and the office staff were all friendly. Very happy with the service and happy to recommend.
The pre-move arrangements were made with efficiency, friendliness and professionalism. The packing day went smoothly and the three packers were terrific and packaged everything with great care. The cost was very fair and we were happy to pay the amount for such a long overseas haul. Everything arrived safely and in good order except for the bleeding of the red and blue company logo ink on the bubble wrap onto our cream leather sofa and one of the leather chairs. When we told [name removed by Sirelo] about it she said because we did not pay for insurance they were not responsible. We thought that they were responsible as this was not a question of damage but the bleeding of ink from their own bubble wrap logo.
This was an unfortunate refusal on their part. We would have rated them 5 stars but now we have to give them a negative assessment. We recommend them but warn clients to expect to pay a few hundred dollars extra for insurance. This company does not provide even a basic insuranc.. Read more
Friendly,professional,informitive.
Went well
Everyone we dealt with from the original sales guy to the movers themselves were extremely pleasant and professional to deal with.
Fair pricing, helpful advice during the early stages, expert packing performance. Would recommend them to anyone.
Wonderful service, very nice people
Good Customer service, knowledge and price
Service & price
Other reviews
Headquarters
Palmers Relocations
Greenacre NSW 2190
Chamber of Commerce
# 47 068 349 477
