I got a number of quotes and Palmers was not the cheapest. They sounded the most professional but thats where it ended. We were told 4-8 weeks from pick to delivery. We were not told our shipment would sit in Sydney for 8 weeks doing absolutely nothing. Communication about our shipment leaving Australia was non-existent. Upon arriving some 14 weeks after pick up we discovered out TV was damaged and our stainless steel fridge now has deep scratches that are rusty - we didn't have them before. Insurance claim was quick but be warned rust is not covered in the insurance and the TV we only got a measly $595 back. The insurance was expensive for the little support it gave us.
Pros and cons
The guys dropping off at the other end. But they don't even belong to Palmers
communication, not informed our stuff would sit for months
handling complaints, insurance crap
Moved from Sydney (Australia) to Christchurch (New Zealand).