Palmers Relocations

7.8 (43‎)
i
What customers are saying
pro
Friendly (7)
pro
Helpful (5)
pro
Professional (4)
con
Communication (6)
Services
International removals
National moving
Excess baggage
Car & Vehicle transport
Pet transport
Art transport
Associations
FIDI
IAM
BAR
AFRA
Euromovers
IMA

About

For over 40 years, Palmers Relocations has been providing high-quality international moving services designed to make your transition as seamless and stress-free as possible. By understanding you’re not just moving homes; you're changing your world, we can better support and assist you with the challenges and stresses that come with relocating, ensuring a premium moving experience.

Sirelo asks...

What makes your company stand out?

At Palmers, being a family-owned and operated business is a core part of our identity. Our tight-knit team works closely together to uphold our values and maintain high standards of service quality. We understand that every move is unique, so we strive to deliver service that is personalised to clients' needs.

What is your insurance policy? How do you deal with damaged items?

As every move is unique, naturally we have various Insurance options available to meet your requirements and budget. Palmers have partnered with QBE Insurance (Australia) Limited to offer our clients peace of mind during the relocation.

What is the best advice you would give to customers?

- Find a moving company that has experience and accreditations in providing international moving services. - Don't leave an international move for the last minute, reach out early.
Have you moved with this company?
We'd love to hear about your experience.

Reviews

79% of the users recommend this removalist
 on Sirelo
Left a lot for me to complete. Changed people handling account very often. Promised things that wasn’t possible. Will never use again. I had to pack and received no discount.
con
Price
Moved from Brighton East (Australia) to London (United Kingdom)
 on Sirelo
They called me the very day I submitted my request. [Names removed by Sirelo] have been in contact with me almost daily walking me through everything. The pkgs were picked up today and they have been simply amazing. Took what was a headache, uncertainty, and from day one, became stress free! Fantastic service! [Names removed by Sirelo]...true experts in their field and should get a raise!!
Moved from Middle Park, Melbourne (Australia) to Eclectic (United States)
Response of
Hi J.D, thank you for sharing your moving experience! We appreciate your kind words
 on Sirelo
Unfortunately the day of movement we had an issue with one piece of furniture.
We are still waiting to hear back from Pamers. This may come down to insurance becouse of the choice of one of the removalist to use the wrong tool.
pro
Fast move
con
Careless with furniture
Moved from Pyrmont, Sydney (Australia) to Auckland (New Zealand)
Response of
Thank you for sharing your moving experience with Palmers. Please let us know if the issue with one of the furniture pieces was resolved.
 on Sirelo
[Name removed by Sirelo] with Palmers followed up by phone. They made the changes I requested and were responsive with revising the quote a couple times.
Note: Don't know why but the request they received had both the wrong shipping and receiving addresses.
They also had a container ready to go when picked up my stuff. And have maintained contact thru the process so far.
They were the second cheapest quote but by far the most engaging.
pro
Communication
Moved from Acton (Australia) to Washington (United States)
Response of
Thank you for sharing your moving experience with us. We appreciate your kind words. Wishing you all the best in the US.
 on Sirelo
From our initial contact with Nick the Home Relocation Consultant to the final stages of leaving Australia with [Name removed by Sirelo], the Move Coordinator, to the guys that completed the uplift, the standard of service has been impeccable. Clear, concise instructions along with thorough information and reassurance was provided. We literally cannot fault these guys! We intend to return to Australia in 2 years and we will, without doubt, be using Palmers again

I should also especially mention, two days after the uplift, I found a box that I had placed in the wrong pile, that should have gone with the uplift. I called [Name removed by Sirelo] and she arranged not once, but twice (they couldn’t gain access the first time oops!) for the guys to come back and collect the missed box and add it to our shipment free of charge. I was panicking and [Name removed by Sirelo] was calm and reassuring and generally portrayed a sunny, happy, nothing was too much trouble attitude. An absolute asset to any company!

Finally - we obtained 5 quotes and Palmers quoted us the cheapest price by $3,000!!!!
Read more
pro
Helpful
Moved from Leichhardt (Australia) to Southampton (United Kingdom)
Response of
Thank you for sharing your moving experience with Palmers Relocations.

We are glad that Leesah made the moving process less stressful and overwhelming for you and your family. Palmers are wishing you all the best in the UK and we are looking forward to hearing from you when it will be time to return to Australia.
 on Sirelo
Helpful informative kept me up to date .
It was made easy by friendly helpful staff .
Mr [Name removed by Sirelo] was my first contact and explained everything clearly and was always available if I had any queries .
Highly recommend Palmers .
pro
Efficient
Moved from Sydney (Australia) to Swansea (United Kingdom)
Response of
Thank you for sharing your moving experience with Palmers Relocations. We are glad to hear we made this process a little less stressful. Wishing you all the best in the UK.

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Review Sources

Sirelo
7.8
43
Facebook
8.6
76
Google
9.0
527

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