Mates Group Removals

About

Mates Group Removals is a team of professional removalists in Sydney helping people and their families and businesses to move safely in Sydney with their local and interstate moves. We have the experience and strategies along with 5 star ratings and more than 2140 reviews on Google to make sure that your furniture, appliances and all your belongings are protected during the moving process from packing, loading to arrival to the destination. We have all the equipment needed such as blankets, trolleys, straps and everything else to get any kind of furniture removals in Sydney done. We also have all the tools needed to dismantle all your beds if needed.Read more

Sirelo asks...

What makes your company stand out?

Our commitment to excellence sets us apart in the moving industry. From the initial inquiry to the final delivery, we prioritize exceptional customer service, ensuring clear communication and responsiveness for a seamless experience. Our professional and punctual team members handle your belongings with utmost care, combining efficiency with stress-free moves. Our skilled and friendly staff not only excel in the logistics of moving but also contribute to a positive atmosphere.

What is your insurance policy? How do you deal with damaged items?

Mates Group Removals is fully insured to provide our customers with peace of mind during their move. Our insurance coverage is designed to protect customers belongings throughout the entire process. We take every precaution to minimize the risk of damage, but in the rare event that it occurs, our insurance ensures that our customers are appropriately compensated. We conduct a thorough inventory and documentation of all items before the move begins.

What is the best advice you would give to customers?

For a smooth and stress-free moving experience in Sydney, we recommend customers to plan ahead and communicate openly with our team. Start by decluttering and organizing belongings, allowing for a more efficient packing process. Clearly label boxes to streamline unpacking. Additionally, inform our team about any special requirements or fragile items that need extra care during the move. Taking these proactive steps, along with relying on our professional and experienced movers, will help a lot.

Reviews

2591

10.0

based on 2591
Sirelo and Google reviews

How is the review score calculated?

February 2, 2024

on Sirelo

[Names removed by Sirelo] were great! We had a big trip from Sydney to the Brisbane including packing in Sydney and they worked hard and got the job done well. We are

Helpful

Moved from Sydney (Australia) to Brisbane (Australia)

March 14, 2023

I highly recommend mates group, they moved me twice and they were always on time, very professional, took extra care of my furniture, were very friendly and very fast. Also they have very reasonable price. 5 star service

Professional

Not flexible

Moved from Parramatta (Australia) to Bankstown (Australia)

Response of Mates Group Removals

January 29, 2024

Dear Customer,
Thank you so much for taking the time to share your experience with Mates Group Removals! We are thrilled to hear that you were pleased with our moving services. It's always our top priority to ensure a smooth and stress-free experience for our customers. We greatly appreciate your kind words about our punctuality, professionalism, and the care we took with your furniture. Our team strives to provide efficient and friendly service to make the moving process as pleasant as possible.

We wish you all the best in your new space!

Warm regards,
Mates Group Removals

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About

Sirelo asks...

What makes your company stand out?

What is your insurance policy? How do you deal with damaged items?

What is the best advice you would give to customers?

Reviews

Want to move with this company?

Review Sources

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