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Services
National moving
Piano transport
About
South West Storage Removals is a family owned & run business with twenty years experience in the removal & storage industry. Based in Bunbury, in the South West of WA, they offer a complete & comprehensive range of removal & storage options for you, the moving public
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Reviews
Ronan O’Mara
July 2, 2025
on Google
Please read before considering using this company.
I was contacted via phone in the days prior to our move to see if we could move the date of our move back because of logistical issues.
I informed the person calling that this was not suitable at all as our container was being shipped internationally and we also had settlement on our house for March 4th.
On the morning of our move your company was supposed to arrive at 7.30am.
I received a phone call from Nathan at 7.30 that one of his workers had called in sick because he had a migraine after driving from Kalgoorlie and not arriving back until 3am. Surely a fatigue management issue if you were expecting him to work the next day or just an excuse?
Nathan then said that we would have to do the move over 2/3 days. I replied that this was not suitable at all and that I had paid a lot of money to move on one day to which he immediately replied “alright so we will cancel the job”. Obviously I had no option at that late stage to have my move cancelled. Nathan was rude and aggressive on the phone and left me feeling backed into a corner to accept the alternative moving arrangement.
I asked to speak to the owner of the company to which informed me he was the owner, is this true?
A 20ft container truck eventually arrived to our house on the afternoon of Feb 27th.
All our itinerary was uplifted and loaded onto this truck.
Our move was completed the next day with our container being loaded in Perth.
This is not the service that I paid you for and meant we had to cancel other plans in our already tight moving schedule. I do not appreciate being treated so poorly by your company and particularly Nathan. Your poor service added a lot of extra stress onto my family.
I also note that after your calculations we paid for 45m cubed to be transported. You only used a 20ft container to move all of our itinerary which is considerably less than 45m cubed.
Upon follow up via email Hayden agreed a partial refund for the space we were overcharged.
I don’t usually review things but I just would like people to be aware of this company and not have to go through what my family did.Read more
I was contacted via phone in the days prior to our move to see if we could move the date of our move back because of logistical issues.
I informed the person calling that this was not suitable at all as our container was being shipped internationally and we also had settlement on our house for March 4th.
On the morning of our move your company was supposed to arrive at 7.30am.
I received a phone call from Nathan at 7.30 that one of his workers had called in sick because he had a migraine after driving from Kalgoorlie and not arriving back until 3am. Surely a fatigue management issue if you were expecting him to work the next day or just an excuse?
Nathan then said that we would have to do the move over 2/3 days. I replied that this was not suitable at all and that I had paid a lot of money to move on one day to which he immediately replied “alright so we will cancel the job”. Obviously I had no option at that late stage to have my move cancelled. Nathan was rude and aggressive on the phone and left me feeling backed into a corner to accept the alternative moving arrangement.
I asked to speak to the owner of the company to which informed me he was the owner, is this true?
A 20ft container truck eventually arrived to our house on the afternoon of Feb 27th.
All our itinerary was uplifted and loaded onto this truck.
Our move was completed the next day with our container being loaded in Perth.
This is not the service that I paid you for and meant we had to cancel other plans in our already tight moving schedule. I do not appreciate being treated so poorly by your company and particularly Nathan. Your poor service added a lot of extra stress onto my family.
I also note that after your calculations we paid for 45m cubed to be transported. You only used a 20ft container to move all of our itinerary which is considerably less than 45m cubed.
Upon follow up via email Hayden agreed a partial refund for the space we were overcharged.
I don’t usually review things but I just would like people to be aware of this company and not have to go through what my family did.Read more
Sarah Louise
June 30, 2025
on Google
Just wanted to say how grateful we are of the two blokes who came to do our move last week!
I have never had such a great experience and I have moved house 9 times in the past 15years.
These blokes were fast, efficient and genuinely lovely to work with 😊
I have never had such a great experience and I have moved house 9 times in the past 15years.
These blokes were fast, efficient and genuinely lovely to work with 😊
Jean Prater
June 7, 2025
on Google
I was quoted a price for a truck and 2 men. The day the pick up arrived there was a container with already peoples furniture inside. I was allowed 2 cubic meters. I asked what time they would arrive at my new home. I was informed the next day as they had to pick up 2 more loads. And a different crew would drive and unload. I should have counted my boxes. After days of unpacking I found out I was missing a box. I have been fobbed off saying I signed the paper saying everything arrived. Never again.
jacquie guilbert
March 5, 2025
on Google
Excellent friendly service provided by Colin and his staff. Thank you for making the process of moving my belongings from Perth to Margaret River stress free.
Linda Gray
January 9, 2025
on Google
Fabulous courteous packers and drivers. Arrived on time, careful and respectful of the items and the house. Very accommodating and friendly.
Would certainly recommend…
Would certainly recommend…
Rob Allart
December 3, 2024
on Google
Fantastic service - arrived for pickup on time and did an excellent job of getting all our stuff into one container. Container was stored for 3 days and then delivered on time and with the same efficiency as pickup.
So far it seems not a single item was damaged or broken - a testament to how well these guys know how to pack!
Pricing, compared to other quotes was excellent.
So far it seems not a single item was damaged or broken - a testament to how well these guys know how to pack!
Pricing, compared to other quotes was excellent.
