Rude, unprofessional and senseless owner, who is the face of this DTDC franchise in Australia represents the lack of customer service in the best way!
We sent an online inquiry, regarding the ability to arrange the delivery of mobile phone from Hong Kong airport Lost & Found Office (we forgot it in the airport) on Thursday. On Friday, one of the company's employee confirmed they can make it in the email below:
We have received your inquiry about picking up your mobile phone from Hong Kong airport to Australia. We can arrange a pick up from the lost and found office as long as there will be someone that we can contact to for the pick up and there is someone who will be willing to print out the label that we will send that is needed for the collection.
[name removed by Sirelo]
Unit 9 / 10 Ferngrove Place, Chester Hill, NSW 2162
I immediately called this person the same day and had the phone conversation, where she.. Read more
Moved from Hong Kong (Hong Kong) to Sydney (Australia).