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Services
International removals
Excess baggage
About
Over 25 years of expertise and experience in the freight & logistics service industry in Australia and Sri Lanka, Transco has become a leading shipping company offering a range of logistics management services that help you,their client, compress cycle time with an increased flexibility and reliability, lowering overall product cost, and maximizing supply chain efficiency for an enhanced customer satisfaction.Read more
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Sirelo asks...
What is your insurance policy? How do you deal with damaged items?
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Reviews
Dilan Madushanka
September 11, 2024
on Google
We had an extremely disappointing experience with Transco Cargo for our shipment to Sri Lanka. This was our first and last time using their services.
Shipment was cleared after four weeks from the expected date. As expected, items were stolen.
The customer service at the Colombo office was extremely bad. Calls to schedule the collection went unanswered. THEY JUST DO NOT CARE. This is a situation we’ve never encountered with other cargo services we’ve used multiple times before.
DO NOT USE this service
Shipment was cleared after four weeks from the expected date. As expected, items were stolen.
The customer service at the Colombo office was extremely bad. Calls to schedule the collection went unanswered. THEY JUST DO NOT CARE. This is a situation we’ve never encountered with other cargo services we’ve used multiple times before.
DO NOT USE this service
eranda kaushalya
July 30, 2024
on Google
This is good in Australia side. But after go srilanka more than 3 weeks have to wait to book appointment to collect.and cargo also very delay.
Shiranga De Silva
June 12, 2024
on Google
NEVER AGAIN!!!
Such a bad experience with Transco cargo for boxes to Sri Lanka..
This is the first and the last we would use them..
The shipment arrived in Colombo 3 weeks after the expected due date, it took another 3 weeks for them to give a collection date and time. DISGUSTING SERVICE!!!
Appalling customer service in Colombo office, no one gets to the phone to book collection date. Some of the food items couldn't be consumed due to leaving them in hot sun.. never happened to us with other cargo service we used quite a few times before.. NO CARE FOR THE GOODS... It justifies from previous comments too...
Such a bad experience with Transco cargo for boxes to Sri Lanka..
This is the first and the last we would use them..
The shipment arrived in Colombo 3 weeks after the expected due date, it took another 3 weeks for them to give a collection date and time. DISGUSTING SERVICE!!!
Appalling customer service in Colombo office, no one gets to the phone to book collection date. Some of the food items couldn't be consumed due to leaving them in hot sun.. never happened to us with other cargo service we used quite a few times before.. NO CARE FOR THE GOODS... It justifies from previous comments too...
Nell Vithanage
January 13, 2024
on Google
I have used this company to send some door-to-door boxes.
The boxes arrived in Sri Lanka within four weeks, and the door-to-door people took more than 12 days to deliver them to the house after so many phone calls.
In those boxes, I have sent baby items for my pregnant niece. Most baby items were missing, and both full boxes had less than three-quarters of the goods.
When I contacted the head office in Sri Lanka, they said they couldn't be responsible for currier drivers who do the delivery.
Do not use this company if they can't take responsibility and use some reliable and honest carrier drivers.
The boxes arrived in Sri Lanka within four weeks, and the door-to-door people took more than 12 days to deliver them to the house after so many phone calls.
In those boxes, I have sent baby items for my pregnant niece. Most baby items were missing, and both full boxes had less than three-quarters of the goods.
When I contacted the head office in Sri Lanka, they said they couldn't be responsible for currier drivers who do the delivery.
Do not use this company if they can't take responsibility and use some reliable and honest carrier drivers.
sanjaya athukorala
December 17, 2023
on Google
I have been using Transco regulalry for home delivery and I am disappointed with the latest delivery.
1. One box was badly damaged(It was less than the standard weight).
2. When my family opened another box, they found someone had left a leftover food box in there.
3. Some items are missing in the boxes(biscuit and solid foods)
This explains the lack of care handling the goods.
1. One box was badly damaged(It was less than the standard weight).
2. When my family opened another box, they found someone had left a leftover food box in there.
3. Some items are missing in the boxes(biscuit and solid foods)
This explains the lack of care handling the goods.
Harshani Thilakarathna.
December 7, 2023
on Google
I have been taking their service for a quite long time and I have not never disappointed about their customer service. So I can recommend this place to anyone who wish to send their good.
