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Sirelo asks...
What is your insurance policy? How do you deal with damaged items?
What is the best advice you would give to customers?
Reviews


I had the most awesome experience using Shift removals .
From organising it was super fast easy & quick from booking to setting up the truck .
Everything went so smoothly & the driver was lovely & packing was fast quick & seemed to be pretty stress free..
I was really grateful for the price as it was by far the cheapest for my Sydney to Byron move I couldn’t believe it .
I would use them again when I move my stuff from their storage unit to my new home .
Oh yes that’s another great thing, I haven’t found a new place so being able to just have it delivered & kept in storage was such relief in what could have been a big stress..
I really appreciate your services & prices .
I highly recommend this service 👌🏽
Alison Heart

When we unpacked after the move, we noticed that a couple of items were missing - a desk frame and a microwave. These had been delivered to another customer by mistake. We spoke to Daniel who accepted full responsibility for this. While the items were not able to be recovered, Daniel was happy to compensate us for their value as an alternative. It was great to have this issue resolved without having to argue over it as you might do with other companies.
It's great to see a small business that values their customers. I'd use them to move again.

