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Reviews
On the day of moving, they were punctual. Asked what items need to be moved. The two men were very careful and polite. We had many small boxe/items. The men took a few boxes/items at a time.
Double checked with us the property they need to move the items to and was very cautious when unloading the items. No items were scratched or broken.
Would highly recommend this company.
The removalists were strong, careful and with experience, I have plenty of heavy items moving from and to the upper level and not a scratch which is truly remarkable. Most importantly their attitude was good and professional, it was a hot day and they just kept going without extended rest.
All in all a truly amazing team.
I booked them in and told them to lock in the date .... I sent them my address the day prior to the removal to which I received a response saying I wasn’t booked in. Mistakes happen and they made arrangements for the items to be picked up on the original date that was agreed
The staff were lovely, however when the items were put into my new house the first thing I noticed was a mark and crack on the tv.
I contacted Kary and let her know about the crack and to see if they had insurance as my tv was now broken. They responded saying it wasn’t them and they put the tv between a mattress and also wrapped it. *keep in mind if a removalist company was picking up belongings and noticed a cracked screen they would photograph it or let the client know before then packing it. The crack was very visible and they wouldn’t have missed it.
They may have packed it and wrapped it well, however they still had to unpack all the items, take down a large lift across a large car park and up another lift, then a 100m walk to the door of the apartment at which stage any of this could have happened.
I’m disappointed with the lack or responsibility that they are taking, and I will be taking this further. Also when I went to pay they told me if I wanted a receipt I would need to pay more to cover the gst!Read more