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Services
International removals
National moving
Man & Van
About
In May 2021, ‘Extra Care Removals’ which had been operational on Sydney’s Northern Beaches for over 10 years was rebranded to a fresh, new look being Ignite Removals under the ‘Ignite Group’ umbrella of companies.
It is called the ‘Ignite Difference’ and ther team upholds this as a standard procedure on all moves.
With their certified systems and procedures in place, the regular and in-depth training provided to all employees, having clean and well-maintained vehicles, their team is able to deliver a premium moving experience for all clients.Read more
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Reviews
194
Sirelo and Google reviews
50% of the users recommend this removalist
L.P.
August 25, 2025
on Sirelo
We had a very traumatic experience with [Name removed by Sirelo], the owner of Ignite Removals.
He miscalculated the quote by more than 10 cubic meters and left us stranded with our 15-month-old son, knowing we had to vacate our unit the next day.
He forced us to pay the full amount, refused to leave our place once the truck was full without immediate payment, and would not unload the truck either. All of this because he didn’t trust us and was worried, he wouldn’t get paid. So, he made the mistake, yet we were the ones treated with suspicion — while we had no choice but to trust him! Oh, I forgot, he gave us 100$ discount at that time.
He was extremely difficult and aggressive, with very poor communication throughout and no compassion. The only “solution” he suggested was a Taxi Box, which wouldn’t fit our wardrobe and wouldn’t be available for another week.
He lied repeatedly and blamed us for everything. He also knows how to present himself as friendly in front of others, while victimising himself.
We even had to involve the police to find out when our belongings would be delivered. At one point he suddenly had a solution for our leftover items, only to withdraw it later, claiming it was because of our “behaviour” — what a joke. He was the one who yelled at us, he even insulted us – He was totally out of control.
By far the most unprofessional business we have ever dealt with.Read more
He miscalculated the quote by more than 10 cubic meters and left us stranded with our 15-month-old son, knowing we had to vacate our unit the next day.
He forced us to pay the full amount, refused to leave our place once the truck was full without immediate payment, and would not unload the truck either. All of this because he didn’t trust us and was worried, he wouldn’t get paid. So, he made the mistake, yet we were the ones treated with suspicion — while we had no choice but to trust him! Oh, I forgot, he gave us 100$ discount at that time.
He was extremely difficult and aggressive, with very poor communication throughout and no compassion. The only “solution” he suggested was a Taxi Box, which wouldn’t fit our wardrobe and wouldn’t be available for another week.
He lied repeatedly and blamed us for everything. He also knows how to present himself as friendly in front of others, while victimising himself.
We even had to involve the police to find out when our belongings would be delivered. At one point he suddenly had a solution for our leftover items, only to withdraw it later, claiming it was because of our “behaviour” — what a joke. He was the one who yelled at us, he even insulted us – He was totally out of control.
By far the most unprofessional business we have ever dealt with.Read more
Moved from Sydney (Australia) to Brisbane (Australia)
A.
August 25, 2025
on Sirelo
[Name removed by Sirelo] & his team were great, turned up on time, worked hard and ensured everything was protected.
Great bunch of guys!
Great bunch of guys!
Price
Moved from Melbourne (Australia) to Sydney (Australia)
To clarify a few points:
You did not need to vacate your property the following day as claimed. In fact, we know this to be untrue, as our team moved new tenants into that same apartment two weeks later.
The claim that police were involved is simply false — no such event ever occurred.
Upon arrival, we advised that the truck size booked was not large enough to accommodate all items. You and your husband then instructed us to load as much as possible and said you would a rrange the remainder yourselves.
Packing was done in baby nappy boxes rather than the professional removal cartons we had supplied, which made efficient stacking and use of space extremely difficult.
We even went further to arrange a storage solution through Taxibox on your behalf, but they later withdrew the service after you were abusive towards their staff.
Your review appears rushed and inconsistent, and is very difficult to follow as it does not present a clear timeline or accurate description of events. Unfortunately, it paints a misleading picture of both our team and the situation.
At Ignite Removals, we pride ourselves on treating every customer with respect and care, and we would never leave a family in a difficult position. Our long history of 5-star reviews and recent awards reflect the professionalism, reliability, and compassion we bring to each and every move. While it is unfortunate that you have chosen to publish a false account, we stand by the fact that our team acted fairly, responsibly, and with your best interests in mind.Read more