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Reviews





So 830 turned into 10 then turned into 1:30 after a lot of me ringing. The owner himself laid responsibility on me as the customer and made a point not to over look his hardships and telling me it’s hard to run a business and he’s stressed. He tells me that they are sending out only a small truck which was downsized from my original large truck they said they had for 1 lift. Now I was looking at 2/3 trips which he said no worries I will deduct money accordingly which was great. He assured me that it would be completed tonight even if it takes all night. The 2 men he sent out I was told were not his regular men but these 2 fellas 1 from Brazil 1 from NZ named Jamie Teppet
Lied to me told me that they had collected all my gear in 2 lifts the last getting back at 10pm then to ask about missing gear and for them to lie and then finally tell me it’s all in the house due to them not having the key (yes mistakingly forgot to give it to them on the way back out) however they had my number they were even in contact whilst loading sending through shots of things that they needed clarified on removing.
The Brazilian fella said no more lifts we are having beers literally sounds like a soap opera.
I paid in full before they unloaded the final loads as per their contract but I was left with a full truck load of content inside the home which I’ve had to now hire another truck and remove them myself. The owner has not only said not to any resolve he’s also said the Brazil guy took off to Brazil literally the next day. He’s also blamed me for getting upset and being direct I’m out 1200 for a service I never received, also when I sent the pictures he told me that’s only a few boxes and that I can move them on my own. I’ve started lodgement with the ACCC for a resolve, and supposedly this is not a a once off occurrence it’s happened a lot I’d stay well clear of move buddies if you valine your time and money.Read more