Chess Moving Australia

Top removalistThis is my company!

Average score of 8.5 out of 51 reviews

Chess Moving Australia
Bessemer Industrial Park
NSW 2148 Blacktown
0393300750

About removalist Chess Moving Australia

Chess Moving is a wholly Australian owned and operated removalist company . Their offices are located in every Australian capital city and some regional centres, providing relocation services to individuals, families and businesses.Whether you’re moving locally, interstate, or overseas , you can count on Chess Moving to provide dependable, helpful and friendly removalist service. Their knowledgeable staff will give you the right advice and deliver on time, every time.

Services

International moving
National removals
Pet transport

Associations

Chess Moving Australia is accredited by the following associations:
FIDI
AFRA



Details

Established
Unknown
Employing
Unknown
Trucks
Unknown

Services

International moving
National removals
Pet transport

Associations

Chess Moving Australia is accredited by the following associations:
FIDI
AFRA

Details

Established
Unknown
Employing
Unknown
Trucks
Unknown

Reviews

Reviews

There are currently 51 reviews for Chess Moving Australia.
Write a review

Recommendation

My stuff hasn’t yet arrived but so far it went all very well and I had good support with everything

Pros and cons
Good support, my questions were always soon answered
Reliability
Moved from New Town (Australia) to Zurich (Switzerland).


Recommendation

I'm well informed and she (Chess) work with me on the schedule, steps and budget

Moved from Perth (Australia) to Kuala Lumpur (Malaysia).


Recommendation

We had to change our entry and clearance point in Zimbabwe and Phil was flexible with changing the ship, making our clearance process easier and workable, from the correct end of the country.

Pros and cons
Professional and knowledgeable
Experienced packers
Moved from Central Coast (Australia) to Victoria Falls (Zimbabwe).


No recommendation

we handed our items over early January and 2 months later we need to complete an inventory list. Would have been easier to do whilst packing. So I think the planning can be a bit improved. It makes me feel uncomfortable that we need to complete more forms and possibly pay more money for taxes because our items are shipped via a UK port whilst our stuff is already on the way and we are in the middle of moving outselves.

Pros and cons
Friendly people
Seems affordable
Unexpected inventory lists
Unexpected potebtial increase in costs
Moved from Melbourne (Australia) to Aarhus (Denmark).


No recommendation

After being told our move would go ahead and be trnsferwd from Brisbane before Christmas our belongings are still sat in Brisbane due to be sgipped 21/01/18. Our house was oacked up 17/11/17

Pros and cons
Good price
Cannot meet customers expectations
Lack of communication
Moved from Redland Bay (Australia) to Halifax (United Kingdom).


No recommendation

Too many broken items which I think were packed willy nilly in the boxes. I was not made aware that the VAT, duty were going to be so expensive and that I also had to pay port fees. All this made my move a lot more expensive than originally thought. And once my goods arrived in the UK, I had to wait 2 whole months to get them delivered. Not good.

Pros and cons
Charming representative
Diligent with services at port of departure
Not so diligent once the goods leave
Not stressing enough fees in UK, breakage, slow delivery
Moved from Naremburn (Australia) to Paris (France).


Recommendation

They were a pleasure to move with they came and packed up our house with no problem at all the guys were very awesome to deal with and very friendly I would highly recommend them to any one

Pros and cons
Very very helpful
Packaged our furmiture very well
Moved from Sydney (Australia) to Cambridge (New Zealand).


Recommendation

Good customer service

Pros and cons
Value fort money
Removalist Crew
Lack of information at times
Moved from Coolbellup (Australia) to New Plymouth (New Zealand).


No recommendation

Unfortunately the lady who was extremely helpful left before we started the actual moving process. I was passed onto an extremely unhelpful man who I felt was inexperienced and completely lacks customer service skills. After many stressful moments dealing with this particular man I felt it easier to deal directly with the nz agent and bypass chess altogether

Pros and cons
The packing men were fantastic
Unhelpful service with paperwork
No customer care during stressful times
Moved from Adelaide (Australia) to Whakatane (New Zealand).


Recommendation

Professional and understanding of our requirements

Pros and cons
Helpful
Response time
Moved from Perth (Australia) to Basel (Switzerland).


Recommendation

The staff were excellent extremely helpful company was professional and concerned for our well being I would definitely use or recommend Chessmoving for shipping my cargo without question.

Pros and cons
Friendly and professional
Helpful and reasonably priced
Moved from Perth (Australia) to Manila (Philippines).


No recommendation

Le fecha de salida era marzo, y no fue hasta mayo. Llegaron casi tres meses despues las cajas. Su intermediario en UK un desastre. Problemas y problemas

Pros and cons
Tiempo
Atención
Moved from Melbourne (Australia) to Madrid (Spain).


Recommendation

So far very good .our shipment arrives in Uk on 19th Augustso we can't as yet tell the full story.

Moved from Berry (Australia) to Beverley (United Kingdom).


Recommendation

Prompt replies friendly people and competitive rates

Pros and cons
All positive
Moved from Tin Can Bay (Australia) to Kaponga (New Zealand).


Recommendation

Very professional and cooperative.
Customer focused

Pros and cons
Competitive
Accomodating
Moved from Bondi Junction (Australia) to Delray Beach (United States).


Recommendation

Eileen was exceptional in explaining every step of the way. Also the collection team were very professional and did an excelllent job.

Pros and cons
Friendly staff support
Skilled packers
Moved from Perth (Australia) to Aberdeen / Scotland (United Kingdom).


Recommendation

the removal was done in a very professional way. Nice staff and fast respond time.

Pros and cons
Competitive Pricing
Professional and fast response time
Moved from Melbourne (Australia) to Aarhus (Denmark).


Recommendation

Good service. Good communication. Almost the cheapest

Pros and cons
Took the time, relaxed way
Really 'thinking with you', helpful
Moved from Roseville (Australia) to Rotterdam (The Netherlands).


Recommendation

Top class service and follow up.

Pros and cons
Going the extra mile
A1 service
Moved from Lalor Park (Australia) to Auckland (New Zealand).


Recommendation

Very prompt at replies, expert knowledge and very professional from start to finish including every member of the team.

Pros and cons
In depth knowledge
Perfect handling of our goods
Cost
Moved from Baldivis (Australia) to Toronto (Canada).


Recommendation

Chess moving Bribane were extemely helpful in suggesting plans to fit in with us. They were very open and compliant to our needs. They packed our effects into wooden lift-vans at our place of pick-up while we watched. Everyone very polite and jovial. Couldnt have been nicer and stress free. Always available to answer questions about meeting our budget requirements.

Moved from Carrara (Australia) to Kingston (NorfolkIsland).


No recommendation

The guys who packed and moved us were outstanding but the office staff not so. No communication as to what's happening. No advice on whether we can track the ship. We're on a road trip before moving back to U.K. So again I have to contact them.

Moved from Brisbane (Australia) to Norwich (United Kingdom).


Recommendation

I was more than satisfied with their service.

Moved from Sydney (Australia) to Doncaster (United Kingdom).


Recommendation

Chess moving kept me fully informed at all times from quotation, pickup, when loaded on ship, landing customs and delivery to my home

Moved from Ambarvale (Australia) to Tauranga (New Zealand).


Recommendation

The packers did a really professional job. They where quick and made the whole experience stress free

Moved from Perth (Australia) to Aberdean (United Kingdom).


Recommendation

I'm just happy how fast they serve to their client.

Moved from Yeppoon (Australia) to Toledo (Philippines).


Recommendation

Can't give more stars as waiting for contents to arrive still. Transit time is months.

Moved from Mount Maria (Australia) to Gillingham Kent (United Kingdom).


Recommendation

Stuff has not yet landed so reserve judgement but the Pick up side and sales service was excellent.

Moved from Wangara (Australia) to Singapore (Singapore).


Recommendation

We were very happy with the customer service Chess provided. From the beginning it was clear they were professional and committed to providing us with a great service.

Moved from Canberra (Australia) to Helsinki (Finland).


Recommendation

Came in and quoted the same day. No hassels and all with a smile.

Moved from Mudgeeraba (Australia) to Auckland (New Zealand).


No recommendation

I had not made a packer list. Chess said their movers would do it on day of move instead. They did not, and then the coordinator asked me for the list (which, of course I had not done). They also said I had not written the contents on the boxes which was completely untrue. Unfortunate misunderstandings, perhaps, but it has spoiled what was otherwise a positive experience. Our stuff is currently in transit so the job is not complete, however.

Moved from Kensington Park (Australia) to Inverness (United Kingdom).


Recommendation

Moved from Sydney (Australia) to Singapore (Singapore).


Recommendation

They were efficient at packing up our belongings and made the removal day easy. Hopefully we receive our stuff quickly on the other end

Moved from Shoalwater (Australia) to Derry City (United Kingdom).


Recommendation

Willingness to help with any enquiries we made. Helped us in the best possible way in regards to wrappin and organising removal of our essentials. And very well priced.

Moved from Brisbane (Australia) to Auckland (New Zealand).


Recommendation

Extremely satisfied with the team as a whole. Helpful friendly service. Not pushy

Moved from Brisbane (Australia) to Leicester (United Kingdom).


Recommendation

From the salesman to the operations guys their customer service was great. A glass table was broken however they replaced it prior to the container leaving - perfect!

Moved from Sydney (Australia) to Mosman (Singapore).


Recommendation

I felt comfortable throughout process

Moved from Gold Coast (Australia) to Christchurch (New Zealand).


Recommendation

From the first contact to the removal guys they were very professional and even give me a small discount when I asked and I have been contacted by there agents with in two days to keep me up to date from the name of the ship and how they will help me to minimise paying duty on my house hold goods,

Moved from Bunbury (Australia) to Bangkok (Thailand).


No recommendation

I was charged and extra $77 for a box for the tv but when I got the quote i was told that all the packaging equipment was supplied so wasnt sure why a box for the tv wasnt supplies or why I wasnt told that there were exclusions to the packaging materials supplied. And then I was told that the movers would come to my house between 11am-1pm, they didnt show up until 2pm and even then showed no sense or urgency as they were late. The second truck pulled up and 2 men got out and stood across the road to have a smoke, didnt start uplifting my goods until about 20-25mins later.

Moved from Werribee (Australia) to Auckland (New Zealand).


Recommendation

Good so far. Could be five stars but waiting for final part of shift to occur

Moved from Adelaide (Australia) to Christchurch (New Zealand).


Recommendation

Very helpful and constantly kept in contact with us.

Moved from Sydney (Australia) to Saint Helier (United Kingdom).


Recommendation

I had a very good communication experience and the packing guys were superb. Very efficient and polite in spite of some difficult packaging.

Moved from Bundall (Australia) to Auckland (New Zealand).


Recommendation

Very efficient crew, did their best to accommodate all our goods knew what they were doing. Kept us informed of progress and needs. Allowed us to live around them until the final morning which was much appreciated

Moved from Morisset Park (Australia) to Kingston (NorfolkIsland).


Recommendation

So far so good however haven't received our shipment yet

Moved from Brisbane (Australia) to Palmerston North (New Zealand).


Recommendation

quick response, friendly, and packaged well

Moved from Melbourne (Australia) to Auckland (New Zealand).


Recommendation

Very good communication

Moved from Altona North (Australia) to Whakatane (New Zealand).


Recommendation

kept me updated with information on my belongings without being asked. good response time to my queries. helpful.

Moved from Nairne (Australia) to Stockport (United Kingdom).


Recommendation

They are extremely helpful with all my questions and requests! Everything done with a smile and efficiency!

Moved from Homebush (Australia) to Oxford (United Kingdom).


Recommendation

Wonderful to work with and the mover that packed my items were very professional and courteous.

Moved from Pascoe Vale South (Australia) to Afton (United States).


Recommendation

Great to deal with, well priced.

Moved from St Kilda (Australia) to Copenhagen (Denmark).


Recommendation

De pakkede tingene meget grundigt ind og de overholdte alle aftaler og indenfor prisen

Moved from Albany creek (Australia) to Måløv (Denmark).

Headquarters

Chess Moving Australia

Bessemer Industrial Park
NSW 2148 Blacktown
0393300750

Branches

East Geebung 172 Robinson Road, QLD 4034, East Geebung
+61(7) 3865 8433
Glenorchy 22 Jackson Street, TAS 7010, Glenorchy
+ 61(3) 6272 0099
Kewdale 20 Valentine Street, WA 6105, Kewdale
+ 61(8) 9352 4333
North Toowoomba 131 North Street, QLD 4350, North Toowoomba
+61(7) 4632 2655
Portsmith 10 Hollingsworth Street, QLD 4870, Portsmith
+61(7) 4035 5500
Prospect 395A Westbury Road, TAS 7250, Prospect
+61(3) 6343 1133
Queanbeyan 47 Bayldon Road, NSW 2620, Queanbeyan
+61(2) 6297 5333
Regency Park 593-595 South Road, SA 5010, Regency Park
+61 (08) 8244 4100
Stuart 176-178 Southwood Road, Qld 4811, Stuart
1800 656 364
Tullamarine 48-50 Assembly Drive, VIC 3043, Tullamarine
+61(3) 9335 1154