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Reviews
On the first day, his staff worked only until 1pm which raised concerns about completing the job.
On the second day, they were so obviously rushed, they were carrying items unwrapped and without protection, showing no care or consideration.
The result was substantial damage to furniture - chunks taken out of the solid oak bedroom suites and tables, damaged walls and broken precious family heirlooms. For example they dropped and smashed a valuable Waterford crystal glass that was part of a set and had passed through multi generations, inherited from a recently departed family member. I spoke with the company, noting my distress about the glass, only for them to minimise the heirloom by calling it 'just a shot glass'. This can't be sourced locally and would cost over A$200 to replace.
Upon unpacking, I found many items forced into boxes (where it was difficult to remove them without concern about further breakages) and other breakable items unwrapped and just placed in the box. Furthermore, I also found indoor household items (ie: electricals) placed in an outdoor shed regardless of the instructions given. They were far too heavy for me to move, resulting in having to unpack in the shed to move items in stages.
Overall, I found this experience highly unsatisfactory. The wooden furniture in particular, has been irrevocably damaged and won't be able to be fixed without noticing the obvious damage.
Even though this company does a lot of work in the area, I'd steer clear if you remotely value any of your items.Read more