Back
What makes your company stand out?
This moving company has not yet answered this question.
Services
National moving
Excess baggage
Man & Van
About
The most trusted movers in Melbourne
The Man's decade-and-a-half of experience in Melbourne removals means he's got a reputation for reliability. We back this up with a fleet of 30+ vehicles and a comprehensive damage guarantee - so you know you'll be moved on time and be fully covered. That's why we're Melbourne's favourite furniture removalists.
Gallery
View all
View all![]()
Sirelo asks...
What is your insurance policy? How do you deal with damaged items?
This moving company has not yet answered this question.
What is the best advice you would give to customers?
This moving company has not yet answered this question.
Have you moved with this company?
We'd love to hear about your experience.
Reviews
Zachary Townend
March 9, 2025
on Google
I am writing to express my sincere gratitude and nominate Ben and Ronnie from Man with a Van removals for the Employee of the Month award. Their recent service was outstanding and truly exceeded my expectations.
From the moment they arrived, Ben and Ronnie were professional, courteous, and incredibly efficient. They handled my belongings with the utmost care, ensuring everything was safely loaded and unloaded. Their positive attitude and willingness to go the extra mile made a potentially stressful experience surprisingly smooth and even enjoyable.
Ben and Ronnie's teamwork was impressive. They worked seamlessly together, demonstrating excellent communication and a strong commitment to customer satisfaction. Their attention to detail and dedication to providing top-notch service were evident throughout the entire process.
I highly recommend Man with a Van removals, and especially commend Ben and Ronnie for their exceptional work.
From the moment they arrived, Ben and Ronnie were professional, courteous, and incredibly efficient. They handled my belongings with the utmost care, ensuring everything was safely loaded and unloaded. Their positive attitude and willingness to go the extra mile made a potentially stressful experience surprisingly smooth and even enjoyable.
Ben and Ronnie's teamwork was impressive. They worked seamlessly together, demonstrating excellent communication and a strong commitment to customer satisfaction. Their attention to detail and dedication to providing top-notch service were evident throughout the entire process.
I highly recommend Man with a Van removals, and especially commend Ben and Ronnie for their exceptional work.
lily granger
March 5, 2025
on Google
Aidan and Henrico were absolutely amazing! They handled our move with incredible care and professionalism. We had a TV without a box, large paintings, and a heavy wooden table that needed to be taken apart, and they managed everything with such precision and attention to detail. They made sure everything was securely transported without a scratch. On top of that, they navigated multiple flights of stairs at an impressive speed, making the whole process smooth and efficient. Super friendly, hardworking, and reliable—highly recommend their services!
Ben Lane
February 23, 2025
on Google
Terrible Experience – Damaged TV & No Accountability
I had a horrible experience with Man With a Van and would never use them again. During my move, they broke my TV, and instead of taking responsibility, they completely dismissed my concerns.
The movers were careless with handling my items, and despite my clear instructions to be careful with fragile items, my TV arrived at the new place cracked and unusable. When I brought it up, they refused to acknowledge any fault and wouldn’t offer any compensation or even an apology. Their customer service was equally unhelpful, giving me the runaround and pointing out they don’t cover TVs “unless in original packaging”
A moving company should be reliable and accountable, but unfortunately, Man With a Van is neither. If you value your belongings, I’d strongly recommend looking elsewhere!
I had a horrible experience with Man With a Van and would never use them again. During my move, they broke my TV, and instead of taking responsibility, they completely dismissed my concerns.
The movers were careless with handling my items, and despite my clear instructions to be careful with fragile items, my TV arrived at the new place cracked and unusable. When I brought it up, they refused to acknowledge any fault and wouldn’t offer any compensation or even an apology. Their customer service was equally unhelpful, giving me the runaround and pointing out they don’t cover TVs “unless in original packaging”
A moving company should be reliable and accountable, but unfortunately, Man With a Van is neither. If you value your belongings, I’d strongly recommend looking elsewhere!
Riccardo Sciarpa
February 7, 2025
on Google
Timely, efficient and effective. I have moved houses several times now throughout the years, I am honestly not sure why I hadn't chosen to use Man with a Van earlier. Very efficient and friendly team who got the job done very quickly and above all else with care and respect for our items. Highly recommend and will always consider for all future endeavours. An extremely professional and positive experience.
Thanks so much team.
Thanks so much team.
Jo SB
December 27, 2024
on Google
We had an amazing experience with Man With a Van! They arrived on time and took great care of everything, going above and beyond to make our move as easy and stress-free as possible.
What really stood out was how conscious they were of the timing. They worked efficiently to stay within the assigned paid hours, even though we were willing to pay extra if needed. Their professionalism and attention to detail were top-notch, and their friendly attitude made the entire process smooth and enjoyable.
We’ll definitely be using their services again for any future moves.
Highly recommend to anyone looking for reliable and outstanding movers!
What really stood out was how conscious they were of the timing. They worked efficiently to stay within the assigned paid hours, even though we were willing to pay extra if needed. Their professionalism and attention to detail were top-notch, and their friendly attitude made the entire process smooth and enjoyable.
We’ll definitely be using their services again for any future moves.
Highly recommend to anyone looking for reliable and outstanding movers!
Josh McDo
September 4, 2024
on Google
This was an unfortunate turn of events, and it could have been handled way better.
The guys who turned up to move my things were great, no problem there. They were actually early, which worked fine.
The job took slightly longer than anticipated, but I also had more things than I’d listed, so that was fine too.
The services by MWAV are quite significantly more expensive than competing removalists, which I was aware of, but I was still happy to pay for it because with a strong brand you usually receive a superior service and peace of mind if something goes wrong.
My stone coffee table broke in half. No biggie, accidents happen, but I’m now without a coffee table so it needs to be replaced.
The management must have changed because I actually used to work for these guys back in the day and I’ve sung their praises for years about how much of a great service they deliver and how well-run the organisation is.
The office contact, who I won’t name, told me that I should have disclosed the fact that the coffee table was stone, even though I wasn’t asked, because their policy doesn’t cover stone. He said he wasn’t willing to offer any discount for the table being broken. I paid $350 for the table second hand, it was a blue/grey marble top.
He said that I should have read their terms and conditions, which I wasn’t actually asked to read, and I didn’t sign. Then I got “you used to work for us, you must know our policy…” I worked there for 6 months, nearly 10 years ago.
He listened back to the original recording of the phone call from when I booked the move, and conceded that I wasn’t asked about the coffee table or explained the stone policy. But it’s still partially my fault, apparently, because I didn’t proactively say it. I also didn’t proactively mention any of the glass, TV, leather topped antique desk, or anything else delicate but that wasn’t an issue.
After plenty of haggling (on their end), an initial refusal, a $100 offer, a $300 offer, multiple requests for proof of my purchase price, a standoff over 3 or 4 phone calls, and an explanation on my end that I was the one holding the money, they agreed to pay for the table.
My issue isn’t with the actual moving service, nor is it with the fact that the table was damaged. My issue is with the customer-blaming attitude of the management, coupled with the point blank refusal to make things right, until it was pointed out that they had quite literally zero leverage in the situation.
At the $300 stage I even got the comment “are you really going to refuse to pay over $50?”. Back at you fellas, you’re a corporation trying to stitch up the little guy for something you should be fixing.
If you’d fixed the damage up front and owned the situation, I probably would have been far more willing to accept less for the table. I would have been leaving a positive review, continuing to speak positively about the business, and used the services again in the future. As it stands you’re now $350 down, have a negative review, lost a customer, and I’ve already mentioned this situation to two people within the first 2 hours. Was it worth it?
Anyway, it wasn’t about the money. I hope the boys enjoy their $50 tip.
The workers ✅
The management ❌Read more
The guys who turned up to move my things were great, no problem there. They were actually early, which worked fine.
The job took slightly longer than anticipated, but I also had more things than I’d listed, so that was fine too.
The services by MWAV are quite significantly more expensive than competing removalists, which I was aware of, but I was still happy to pay for it because with a strong brand you usually receive a superior service and peace of mind if something goes wrong.
My stone coffee table broke in half. No biggie, accidents happen, but I’m now without a coffee table so it needs to be replaced.
The management must have changed because I actually used to work for these guys back in the day and I’ve sung their praises for years about how much of a great service they deliver and how well-run the organisation is.
The office contact, who I won’t name, told me that I should have disclosed the fact that the coffee table was stone, even though I wasn’t asked, because their policy doesn’t cover stone. He said he wasn’t willing to offer any discount for the table being broken. I paid $350 for the table second hand, it was a blue/grey marble top.
He said that I should have read their terms and conditions, which I wasn’t actually asked to read, and I didn’t sign. Then I got “you used to work for us, you must know our policy…” I worked there for 6 months, nearly 10 years ago.
He listened back to the original recording of the phone call from when I booked the move, and conceded that I wasn’t asked about the coffee table or explained the stone policy. But it’s still partially my fault, apparently, because I didn’t proactively say it. I also didn’t proactively mention any of the glass, TV, leather topped antique desk, or anything else delicate but that wasn’t an issue.
After plenty of haggling (on their end), an initial refusal, a $100 offer, a $300 offer, multiple requests for proof of my purchase price, a standoff over 3 or 4 phone calls, and an explanation on my end that I was the one holding the money, they agreed to pay for the table.
My issue isn’t with the actual moving service, nor is it with the fact that the table was damaged. My issue is with the customer-blaming attitude of the management, coupled with the point blank refusal to make things right, until it was pointed out that they had quite literally zero leverage in the situation.
At the $300 stage I even got the comment “are you really going to refuse to pay over $50?”. Back at you fellas, you’re a corporation trying to stitch up the little guy for something you should be fixing.
If you’d fixed the damage up front and owned the situation, I probably would have been far more willing to accept less for the table. I would have been leaving a positive review, continuing to speak positively about the business, and used the services again in the future. As it stands you’re now $350 down, have a negative review, lost a customer, and I’ve already mentioned this situation to two people within the first 2 hours. Was it worth it?
Anyway, it wasn’t about the money. I hope the boys enjoy their $50 tip.
The workers ✅
The management ❌Read more
