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Services
International removals
National moving
About
The Crown Worldwide Group is a unified organization and the divisions that make up the group share a common quality – the experience and insight to know how to accomplish anything, from the complex to the routine.
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Reviews
41
Sirelo and Google reviews
80% of the users recommend this removalist
J.W.
November 17, 2016
on Sirelo
Although very prompt and available , they under surveyed us and they sent two packers for two days, which turned into 2.5 days
Moved from Perth (Australia) to Auckland (New Zealand)
M.Y.
August 12, 2016
on Sirelo
Was stress free, were a pleasure to ring and ask questions, responding asap to emails and phone calls. Delivery was on time. Everyone we spoke to were lovely. Thank you soooo much will definitely use Crown again
Moved from Baldivis (Australia) to Perth (Australia)
R.S.
August 9, 2016
on Sirelo
At the time of their proposal, this mover made no effort to source the latest information from the shipping company or receiving port regarding timeframes.......OR they blatantly lied about the timeframes to compete against other companies. I have since found out that the timeframe at sea they proposed has NEVER been available from any shipping company. We are now $12,000 out of pocket due to rent on a house we can't live in and a months worth of accommodation expenses......which could easily be longer.
On contacting the company about this, they have completely refused any responsibilty and are placing all blame on the shipping company (which only accounts for 2weeks of the delay anyway). They told us that the shipping company did not inform them of the change of arrival date in port until after it had left the dock. However, Crown informed us of the change in timeframe before our belongings had even been packed.
We were quoted 2-6 working days in port, however this port is the busiest in the states and clearance is never that fast.
We are left severely out of pocket and incredibly inconvenienced, given that we have children starting school a month before our belongings arrive and nowhere to house our dogs.
I could not be less satisfied with the 'service' we have received from Crown or more disappointed with how inconsiderate they have been to the difficult situation they have put us in.
I certainly haven't been shy in sharing our experience with anyone willing to listen and I can assure them that on our return to Australia in 2 years time, we will NOT be using Crown Relocations.
My advice to people moving overseas is to call shipping companies and ports yourselves before you believe ANY proposals you are given.Read more
On contacting the company about this, they have completely refused any responsibilty and are placing all blame on the shipping company (which only accounts for 2weeks of the delay anyway). They told us that the shipping company did not inform them of the change of arrival date in port until after it had left the dock. However, Crown informed us of the change in timeframe before our belongings had even been packed.
We were quoted 2-6 working days in port, however this port is the busiest in the states and clearance is never that fast.
We are left severely out of pocket and incredibly inconvenienced, given that we have children starting school a month before our belongings arrive and nowhere to house our dogs.
I could not be less satisfied with the 'service' we have received from Crown or more disappointed with how inconsiderate they have been to the difficult situation they have put us in.
I certainly haven't been shy in sharing our experience with anyone willing to listen and I can assure them that on our return to Australia in 2 years time, we will NOT be using Crown Relocations.
My advice to people moving overseas is to call shipping companies and ports yourselves before you believe ANY proposals you are given.Read more
Moved from Carramar (Australia) to Washington Dc (United States)
P.D.
July 22, 2016
on Sirelo
All the star were very helpful and great to deal with, they looked at our stuff and packed it with care as if it was their own.
Moved from Thornlie (Australia) to Waiuku (New Zealand)
G.S.
May 17, 2016
on Sirelo
Process still ongoing as awaiting gear for delivery and unpacking.
Would recommend so far. Confidence in services and pricepoint was OK
Would recommend so far. Confidence in services and pricepoint was OK
Moved from Scarborough (Australia) to Auckland (New Zealand)
