Sirelo — About us

What is Sirelo

We, TriGlobal, have been in the removals industry since 2004. For more than two decades, we’ve seen the same problems over and over again: people struggling to choose a reliable removalist, getting caught out by hidden fees, and having no idea who to trust.

For 21 years we worked behind the scenes building relationships with removalists worldwide. That taught us the difference between excellent service and empty promises. We’ve seen it all:

• Removalists who consistently did what they said they’d do
• Pricing models that were fair — and the ones designed to confuse you
• Customers who tried to pressure companies for discounts by threatening bad reviews

In 2016 we started Sirelo to share what we’d learned. Sirelo is a free and independent online platform that helps you plan, compare, and organise international and domestic removals.

Our mission is simple: make moving house easier by providing transparent information, expert content, verified customer reviews and experiences, and access to reliable removalists.

What makes Sirelo differen

We didn’t start Sirelo from the outside looking in. We’ve been in the removals industry since 2004.

• We have deep industry knowledge from 20+ years of experience (we are associated with FIDI, IAM Trusted, Euromovers, PAIMA and IMA)
• We have real expertise in what makes a removal a success
• We don’t take sides; we are here to provide honest and complete information
• Commitment to our core values, since we believe that you should treat others the way you’d want to be treated yourself

Sirelo’s independence and commitment to transparency

Who pays us

We are funded by removalists that are actively looking for customers to help.

When a removalist receives contact details from someone who requests quotes through Sirelo, they pay us a small fee. It’s a finder’s fee for the introduction — and it keeps the platform free for you.

Can paying partners influence us?

Absolutely not. Companies pay for leads, not for control. We stay independent in how we evaluate removalists, how we show reviews, and what standards we set.

We prove that independence in practice:

• We enforce a 3-strike policy. We don’t remove partners over one issue, but repeated problems lead to ending the relationship.
• Reviews aren’t for sale. We don’t delete verified negative reviews, even if it costs us revenue. Reviews are only removed in specific cases (author request, wrong company, or limited cases via a valid court order).
• We filter out marketing. We ask for proof of a removal before publishing reviews and we reject reviews that look promotional, manipulated, or unreliable.

What we stand for

We’re not here to be “neutral.” We’re here to be fair.

The removals industry has two big problems:

1. Information asymmetry — removalists know the rules, most customers don’t.
2. Lack of trust — because bad actors exist on both sides.

Our stance is simple: we protect honest people from dishonest ones. That means calling out hidden fees and vague contracts, and also calling out unreasonable consumer demands or attempts to game reviews. If you’re acting in good faith, we’re on your side.

What Sirelo doesn’t do:

• Sirelo does not participate in the removals process. We are a comparison and information platform, not a removalist company. We rely on our network of qualified partners to execute the removal.
• We do not represent any specific removalist — all our recommendations are vetted equally. No single removalist will ever be recommended above another.
• We do not guarantee prices — the quotes that you receive will vary depending on the removalist’s own policies and business practices.
• We do not act as an insurer — removalists should provide their own insurance and protection for your belongings.
• We do not take sides; we provide honest and complete information.

Dispute Resolution

Sirelo doesn’t mediate disputes between customers and removalists. We keep the platform fair by applying the same rules to everyone, and we enforce our standards through our partner policies (including the 3-strike approach). If a review is disputed, it stays unless it meets narrow removal conditions (author request, wrong company, or in limited cases a valid court order). When there’s disagreement, we encourage removalists to reply publicly so users can see both sides.

What Sirelo offers

Removalist directory

Sirelo lists 26,000+ removalists worldwide. Each removalist has a profile page to help you compare services before you request quotes.

We work to verify companies regularly (aiming for at least once per year). We also use a Top Mover Badge to help users quickly recognise removalists that stand out for service quality and reliability.

Verified customer reviews

Reviews matter — but only when they’re real.

Our verification process includes:

• Every review is checked for authenticity
• We request additional proof when needed to confirm real removals
• 290 reviews published monthly after verification (2025)
• 314 reviews rejected monthly to maintain quality (2025)

Transparency note: Companies cannot pay to remove negative reviews. Read more about our review policy.

Real-life moving experiences (our expat blogs)

People don’t just want ratings — they want reality.

Our community shares real moving stories:

• First-hand accounts of international and domestic removals
• Practical dos and don’ts learned the hard way
• Problems that came up and how people solved them
• What they wish they knew before moving

Moving guides & checklists

Step-by-step guides covering international removals, packing, customs, and relocation planning, created to complement the real-life experiences with structured, practical information. We have 8 of them on our Australian Sirelo domain.

Free quote requests

In 2025, 200,000+ consumers requested quotes through Sirelo.

One form, up to 5 tailored offers from removalists suited to your move. Compare prices, services, and availability and then choose the best fit for your specific needs.

One simple process: Complete one form → Receive up to 5 personalised quotes → Compare and decide

100% free. No hidden costs. No obligations.

International moving information

Practical insights on costs, timelines, relocating with pets, container shipping, and destination-specific requirements.

Sirelo in numbers

• 20+ years (since 2004) exclusively focused on the removals industry
• Active worldwide
• Connecting 200,000+ consumers to removalists (2025)
• Listing 26,464 removalists
• 290 verified reviews published each month (2025)
• 314 reviews rejected each month (2025)
• 43 pages with international moving information
• Unique visitors per year: 269,000+ (2025)
• 25 colleagues from 14 different countries working to improve your experience.

Meet the team behind Sirelo

Sirelo is operated by TriGlobal B.V., a Dutch-based digital company specialising in international relocation platforms. We combine expertise in logistics, customer experience, and digital technology to help people navigate one of life’s biggest transitions: moving home.

Contact & support

Sirelo (a TriGlobal brand)
Spuiboulevard 240
3311 GR, Dordrecht, Netherlands
+31 (0) 88 – 2 300 630
[email protected]
Registration: Chamber of Commerce 59464534
VAT: NL8535.02.985.B.01