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What makes your company stand out?
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Services
International removals
National moving
Car & Vehicle transport
Piano transport
Pet transport
Art transport
Associations
FIDI
IAM
AFRA
Euromovers
About
Conroy Removals is one of Australia's leading removal companies and each year take care of removal services for thousands of people moving locally, around Australia and all over the world. With branches throughout Australia and New Zealand and global partners throughout the rest of the world Conroy Removals have the experience, resources and stability to provide you with a friendly and professional moving service, delivering your belongings safely and securely.Read more
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Sirelo asks...
What is your insurance policy? How do you deal with damaged items?
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Reviews
84% of the users recommend this removalist
E.D.K.
January 30, 2024
on Sirelo
The worst experience. Not only our belongings arrived 3 months late, but there is also more than a thousand dollars of damages. No wonder they tell you not to take the insurance because “it’s not worth it.”
The first contact was not too bad, so I assume it depends on who you deal with. Unfortunately for us, our contact was Elizabeth in Australia. [Name removed by Sirelo] is very good at ignoring emails and phone calls.
We had to call them every step of the way: to ask them to put our container on a container ship (it was forgotten somewhere), to remind them that final destination is Adelaide (it was put on a ship to Melbourne), to remind them that the container should go through customs (more than a month between its arrival in Adelaide and the actual inspection), and to remind them that they need to deliver the container. We even had to fight for that final step, as their initial answer was “we can’t deliver before a month”. Planning is not one of their strengths.
But eventually, we got our belongings. What a disaster! Furniture broken (desks, chairs), cutter cuts on furniture (table, frames), boxes completely smashed, books crushed, broken dishes and glasses, etc. You name it, we got it. This was just not properly packed.
To be honest, they did offer some compensation for the delay, which we did appreciate. However, it’s very far from covering the cost of the damages…Read more
The first contact was not too bad, so I assume it depends on who you deal with. Unfortunately for us, our contact was Elizabeth in Australia. [Name removed by Sirelo] is very good at ignoring emails and phone calls.
We had to call them every step of the way: to ask them to put our container on a container ship (it was forgotten somewhere), to remind them that final destination is Adelaide (it was put on a ship to Melbourne), to remind them that the container should go through customs (more than a month between its arrival in Adelaide and the actual inspection), and to remind them that they need to deliver the container. We even had to fight for that final step, as their initial answer was “we can’t deliver before a month”. Planning is not one of their strengths.
But eventually, we got our belongings. What a disaster! Furniture broken (desks, chairs), cutter cuts on furniture (table, frames), boxes completely smashed, books crushed, broken dishes and glasses, etc. You name it, we got it. This was just not properly packed.
To be honest, they did offer some compensation for the delay, which we did appreciate. However, it’s very far from covering the cost of the damages…Read more
Careless with furniture
Moved from Hamilton (New Zealand) to Adelaide (Australia)
A.B.
January 29, 2024
on Sirelo
They have been excellent with communication, friendly,
Helpful, quick with a timely
Arrival from Australia
Helpful, quick with a timely
Arrival from Australia
Friendly
Moved from Seven Hills (Australia) to Hastings (New Zealand)
Wendy Lockett
April 27, 2023
on Sirelo
Delivery guys from Dandenong where excellent, smiled all day nothing was too hard form them. Excellent
Careful with furniture
Moved from Roma (Australia) to Benalla (Australia)
J.M.
April 20, 2023
on Sirelo
Their service was so helpful, efficient and nothing was too much for them. I was very please with them
Professional
Moved from Oxenford (Australia) to Thames (New Zealand)
S.S.
September 19, 2020
on Sirelo
From the time we decided to use conroys they were excellent. [name removed by Sirelo] was extremely helpful, was always informed by email about shipment and kept up to date. The guys who packed up our items were fast and efficient and did a fantastic job. To the lovely friendly [name removed by Sirelo] who delivered our items did a fast and top notch job. Very impressed.
Fast and efficient.
Friendly, helpful and communication was fantastic.
Was told last minute about delivery by phone call.
Moved from Leichhardt (Australia) to Ngatea (New Zealand)
J.D.
December 23, 2019
on Sirelo
They were the only company who meet with us to give us details of what they provided and what options we had. They offered us a shared container reducing our costs. All other companies provided a standard quote and limited communication.
Moved from Mitcham (Australia) to Tauranga (New Zealand)
